Hotelaholic

Buenos Aires · Ciudad Autónoma de Buenos Aires

CasaSur Palermo Hotel

Costa Rica 6028, Buenos Aires, Ciudad Autónoma de Buenos Aires, 1425

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    CasaSur Palermo Hotel in Buenos Aires offers elegant rooms with modern amenities including air conditioning, flat-screen TVs, and free Wi-Fi. Guests can enjoy a complimentary breakfast and top-notch service during their stay.

  • Relaxation and Wellness

    Indulge in the hotel's spa, sauna, and fitness center for a rejuvenating experience. Unwind after a day of exploring the city or business meetings in these tranquil facilities.

  • Convenient Location

    Situated near Plaza Serrano Square and the Hippodrome, CasaSur Palermo Hotel provides easy access to key attractions. With shuttle services available, guests can explore the city hassle-free.

Book your stay at CasaSur Palermo Hotel for a luxurious and convenient experience in Buenos Aires.

HAPPI HIGHLIGHTS

  • Excellent staff

  • Great location

  • Spacious and clean rooms

At the hotel

Popular amenities

77 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Bar
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Room service
  • Solarium
  • Toilet with grab rails
  • WiFi available

Review in focus

370 reviews
9/ 10
La comodidad de la cama y la calidad de atención del personal
Nicolas · couple · 2026-10-15

The guest experience

8.6out of 10
370 verified reviews

Loved most

  • Excellent staff
  • Great location
  • Spacious and clean rooms

Worth knowing — Inconsistent cleanliness · Extra charges for basic amenities · Poor breakfast quality

How guests scored the stay

  • Location9.3

    Multiple reviews praised the hotel's great location.

  • Service9.2

    Staff were consistently noted as helpful and courteous.

  • Overall Experience8.7

    Generally positive sentiment, with some complaints and praises noted.

  • Room Quality8.7

    Rooms were described as spacious, comfortable, and clean.

  • Value for Money8.7

    Mixed feelings on value; some amenities incur extra charges.

  • Cleanliness8.2

    There were mentions of cleanliness, but one review mentioned hair in the bathroom.

  • Amenities8.2

    Concerns were raised about extra charges for basic amenities like water and coffee.

  • Food and Beverage7.7

    Breakfast received negative comments regarding quality and variety.

Live guest feedback

Guest reviews

Mixed experiences

79% of 14 recent stays rated 8+

8.6370 reviews
  • Excelente hotel, habitaciones super comodas, la cama es un placer. Cerca de todo caminando.

    9/10

    Nicolas · couple · 2026-10-15

    “La comodidad de la cama y la calidad de atención del personal”

  • Grande localização e um bom atendimento focado em resolver o problema do cliente!

    9/10

    Thiago · couple · 2026-10-14

    “Inicialmente tive um imprevisto com o quarto que foi reservado na REcolaeta, porém, a recepcionista do front desk, me ajudou a realocar para Palermo, e com isso a experiência foi muito boa. Boa vontade da atendente Daniela, foco em resolver o problema do cliente. Boa localização, bom café da amnhã.”

  • Hotel atento aos detales, possibilidade de upgrade, quarto delicioso e otimo bar.

    10/10

    mariana · couple · 2026-10-14

    “Hotel perfeito! Funcionários simpáticos, excelentes instalações.”

  • Hotel agradável, bem localizado e atendimento cortês

    7/10

    Danielle · couple · 2026-10-13

    “Hotel bem localizado, muito limpo, cama confortável, atendentes gentis, eficientes e educados.”

  • Muy buena estancia, en hotel muy bien ubicado.

    10/10

    Tomas · extended group · 2026-10-12

    “En general el hotel esta muy bien para el precio, me gustó mucho la zona de SPA, la disfrute al máximo.”

  • IMPECABLE

    9/10

    Andrea · couple · 2026-10-07

    “DESAYUNO Y UBICACION MUY BUENOS!!!!”

  • Excelente hotel con personal que está al debe

    8/10

    María Luisa · family with children · 2026-10-07

    “Precioso hotel, limpio, bien iluminado y con excelente ubicación. La habitación grande y cómoda. Desayunos buenísimos.”

  • SIEMPRE ES UN PLACER

    10/10

    Teresa · family with children · 2026-09-14

    “LA UBICACION ES MUY BUENA, LA ATENCION DEL PERSONAL EXCELENTE Y EL DESAYUNO SUPER COMPLETO. ES UN HOTEL MUY CALIDO, COMPLETO Y CON UNAS PROPUESTAS GASTRONOMICAS EN LOS ALREDEDORES INCREIBLES.”

  • mala

    2/10

    Carolina · solo traveller · 2026-09-11

    “El desayuno frio todos los dias, pocas opciones de frutas, cero variado en general, no fue una buena opción de alojamiento.”

  • Conforto

    8/10

    Guilherme · couple · 2026-09-10

    “Funcionarios excelentes e agradáveis. Quarto muito espaçoso, cama confortavel, lençois de qualidade, equipamentos e decoração modernos.”

  • Guest review

    7/10

    Numa Fernando · couple · 2026-09-07

    “La ubicación es muy buena”

  • A lovely stay in Buenos Aires

    10/10

    Zelda · solo traveller · 2026-09-05

    “The property was very nice, modern and well maintained. It is also well located.”

  • Funcionarios muito educados, principalmente o Federico, muito gentil e atencioso.

    9/10

    FLAVIO · extended group · 2026-09-04

    “Qto amplo, muito confortável”

  • Excelente

    9/10

    Marcelo Joao · family with children · 2026-08-25

    “É o único ponto a melhorar - estou acostumado ao padrão dos hotéis brasileiros (fartura e diversidade) e na Argentina foi um pouco mais restrito.”

View all guest reviews

Hotel info and reviews come from third-party sources.