Hotelaholic

Sydney · New South Wales

Capella Sydney

24 Loftus Street, Sydney, New South Wales, 2000

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Central Location

    Capella Sydney, a 5-star hotel in the heart of Sydney, offers a shared lounge, restaurant, and bar for guests to unwind. The hotel provides top-notch services like room service, a 24-hour front desk, and complimentary WiFi.

  • Relaxation and Wellness

    Guests can indulge in the spa and wellness center's indoor pool, fitness facilities, sauna, and even enjoy a leisurely bike ride with the free bikes available.

  • Convenience and Comfort

    With amenities like a business center, hot tub, and car hire services, Capella Sydney ensures a comfortable stay for all guests. Explore nearby attractions like the Royal Botanic Gardens and Harbour Bridge easily from this prime location.

Book now for an unforgettable stay at Capella Sydney!

HAPPI HIGHLIGHTS

  • Outstanding service

  • Beautiful property

  • Excellent location

At the hotel

Popular amenities

99 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Babysitting/child services
  • Bar
  • Beauty Services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

951 reviews
8/ 10
Very attractive and room was great
Mary · couple · 2026-10-18

The guest experience

9.7out of 10
951 verified reviews

Loved most

  • Outstanding service
  • Beautiful property
  • Excellent location
  • Impeccable cleanliness

Worth knowing — Price can be steep · Some minor issues with room features

How guests scored the stay

  • Service10.0

    Exceptional customer service highlighted in reviews, described as best in the world.

  • Overall Experience10.0

    Guests expressed delight with the experience, calling it special and memorable.

  • Room Quality9.7

    Beautifully designed rooms with comfortable accommodations.

  • Cleanliness9.7

    Impeccable cleanliness reported in multiple reviews.

  • Location9.7

    Perfect location with easy access to city areas.

  • Amenities9.7

    Excellent facilities including spa, restaurants, and more, noted by many guests.

  • Food and Beverage9.7

    First-class breakfast and overall food quality appreciated by guests.

  • Value for Money9.2

    Pricey but guests felt they received a lot for their money.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 13 recent stays rated 8+

9.7951 reviews
  • Didn’t deliver on the promise

    8/10

    Mary · couple · 2026-10-18

    “Very attractive and room was great”

  • Loved coming home to the hotel every day !

    10/10

    Leanne · couple · 2026-10-17

    “Exceptionally friendly staff. Great location.”

  • Guest review

    10/10

    Jane · solo traveller · 2026-10-12

    “Everything”

  • Just perfect

    10/10

    Daniel · couple · 2026-10-11

    “Probably one of the best hotels I’ve been. Perfect balance between luxury and classy.”

  • Guest review

    10/10

    Lina Ying · solo traveller · 2026-10-11

    “Every aspect was considered and catered to perfection”

  • Guest review

    10/10

    David · couple · 2026-10-10

    “Jess who checked us in was amazing. She was so friendly and the personalised tour of the hotel to show us the facilities was informative and a great personal touch.”

  • Guest review

    10/10

    Chomboon · couple · 2026-10-08

    “services are amazing and all the facilities are superb”

  • Fabulous

    10/10

    Kellie · couple · 2026-10-07

    “Everything, attention to detail was wonderful”

  • Muy bueno!

    9/10

    Rodrigo · couple · 2026-09-17

    “Excelente todo!”

  • Guest review

    9/10

    Patrizia · extended group · 2026-09-17

    “Le parti comuni”

  • A home in Sydney

    10/10

    Salim · couple · 2026-09-13

    “The staff were very welcoming, location was excellent.”

  • Close to perfect.

    10/10

    Kimberly · couple · 2026-09-13

    “Lovely”

  • 最高の休暇でした

    10/10

    FUJIEDA · family with children · 2026-09-07

    “歴史を感じるヘリテージ建築の中で、最高のおもてなし。 重厚な建物の雰囲気と、洗練されたラグジュアリーな空間が見事に融合していて、とても心地よく過ごせました。 カペラ・シドニー、滞在そのものが旅の思い出になるホテルでした。”

View all guest reviews

Hotel info and reviews come from third-party sources.