Hotelaholic

Sydney · New South Wales

Crowne Plaza Sydney Darling Harbour by IHG

58 BATHURST STREET, Sydney, New South Wales, 2000

8.8 Excellent1676 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Rooftop Heated Pool and 24-Hour Fitness Centre

    Enjoy a refreshing dip in the rooftop heated outdoor pool or keep up with your fitness routine at the 24-hour fitness centre during your stay at Crowne Plaza Sydney Darling Harbour.

  • Dining Options and Free WiFi

    Indulge in a variety of dining experiences at the on-site restaurant, bar, and cafe, offering everything from breakfast to evening cocktails. Stay connected with unlimited free WiFi throughout the property.

  • Luxurious Guest Rooms and Amenities

    Relax in spacious guest rooms featuring marble bathrooms, walk-in showers, and organic amenities. Unwind in style with contemporary decor, sofa areas, and modern technologies like Chromecast and Bluetooth speakers.

Book your stay at Crowne Plaza Sydney Darling Harbour now to experience these upscale amenities and convenient location near Sydney's top attractions.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly and helpful staff

  • Comfortable rooms and beds

At the hotel

Popular amenities

101 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Auditory guidance
  • Baby safety gates
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Heated pool
  • Infinity pool
  • Outdoor pool
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Shallow end
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,676 reviews
8/ 10
Everything.
Te Aroha · couple · 2026-10-22

The guest experience

8.8out of 10
1676 verified reviews

Loved most

  • Great location
  • Friendly and helpful staff
  • Comfortable rooms and beds

Worth knowing — Cancellation mishap · Limited storage in rooms · Breakfast could be improved

How guests scored the stay

  • Service9.3

    The staff were welcoming, attentive, and genuinely eager to make my stay comfortable.

  • Location9.3

    Location was perfect, within walking distance to attractions.

  • Overall Experience9.3

    Overall stay was relaxing, enjoyable, and memorable.

  • Cleanliness8.8

    Rooms were beautifully presented and clean.

  • Room Quality8.8

    Rooms were modern and thoughtfully designed, with comfortable beds.

  • Amenities8.8

    Pool area was great and breakfast offered a good variety.

  • Value for Money8.3

    High season pricing felt expensive, but the stay was worth it.

  • Food and Beverage7.8

    Breakfast was good but limited options and not worth the price.

Live guest feedback

Guest reviews

Mixed experiences

85% of 13 recent stays rated 8+

8.81676 reviews

  • Would definitely stay here again

    8/10

    Te Aroha · couple · 2026-10-22

    “Everything.”

  • Guest review

    9/10

    Alison · family with children · 2026-10-19

    “Great location. Heated pool a highlight for the kids. Room service had excellent food.”

  • Staff friendly, facilities clean good location to Darling Harbour

    6/10

    Rob · couple · 2026-10-16

    “Room was advertised as city outlook. Disappointed room Looked out onto a lane way, wall and balcony of adjoining building. Was not expecting harbour views but had to keep blind down during whole of stay meaning no natural light. Was advised we had been upgraded.”

  • Lovely helpful staff, close walk to Darling Harbour.

    10/10

    Lesley · couple · 2026-10-15

    “Large comfortable room, very comfortable beds, quiet, no street noise.”

  • A pleasant and comfortable stay, but overpriced for the experience and not quite up to my five-star expectations.

    8/10

    Milad · couple · 2026-10-13

    “Overall, it was a good and comfortable stay. The bed was comfortable, and the bathroom was clean, well-maintained, and pleasant to use. The facilities were generally good, and the staff were helpful and accommodating. Although I initially had an issue with the room I was assigned, the staff were understanding and resolved it promptly without any resistance, which I appreciated. Overall, the experience was positive, although nothing particularly exceptional compared to other five-star hotels I have stayed at”

  • Staff friendly and so happy to help and accommodate us

    10/10

    Hali · family with children · 2026-10-11

    “Close to everything”

  • Good stay in Sydney!

    8/10

    Burcu · family with children · 2026-09-18

    “The location was great, and the staff was amazing. Good for a short stay, we picked a junior suite so not sure how big the other rooms are, but ours was good for 3 people.”

  • Overall great cant wait to come back use the pool

    8/10

    Nikki · couple · 2026-09-17

    “Happy Hour”

  • Great dog friendly location - parking is pricey

    9/10

    Dean · couple · 2026-09-16

    “Dog friendly, very clean, close to Darling Harbour, Room service food and service was excellent, Breakfast was also very good. 24 hour reception is nice. Great pool area. Great KS bed, good TV.”

  • Guest review

    10/10

    jennifer · couple · 2026-09-13

    “Room was great and breakfast was delicious 😋”

  • Avoid if you can

    1/10

    Basit · couple · 2026-09-06

    “I wouldn’t recommend Crown Plaza to families based on my experience. It may be suitable for someone travelling for business who needs a quick stopover, but even then, I found it far too expensive for what was offered. When I made the booking, I spoke with Brendan, who was helpful as I had an issue with the reservation. I booked for three people but initially received confirmation for only two, including breakfast. Brendan advised me that upon arrival I would need to pay $75 for the additional person, which would cover the extra bed, while breakfast would also be included for the additional guest. Unfortunately, the confusion continued when I arrived. The receptionist initially had no idea why she was charging me the $75 and told me it was for breakfast. I explained that I had been told the $75 was for the extra bed, while breakfast was separate for the additional person. Eventually, she acknowledged that I was correct, but there was no apology or acknowledgement of the inconvenience. A simple note on the booking could have avoided the whole situation. The room itself was clean but very small and nothing particularly special for the price. I paid around $580 in total, and honestly, I felt it was not good value for money. The bathroom also wasn’t properly cleaned — there was leftover hand wash around the sink and it clearly hadn’t been wiped properly. The following morning at breakfast, there was another issue. The staff initially told me breakfast was only included for two people. I again explained that I had paid for the additional guest. After checking, they eventually came back and confirmed that I was correct. By this point, it was becoming quite frustrating to repeatedly explain the same thing. As for the breakfast itself, I found it very average. I have stayed at several five-star hotels in Sydney and experienced much better quality and variety. I asked for a sunny-side-up egg, but the first one was almost raw while others were overcooked.”

  • Highly recommend. Facilities are great, with very comfortable beds and exceptional customer service!

    10/10

    Aaron · family with children · 2026-09-06

    “The staff were exceptional and looked after our family very well. We stayed for fathers day and the simple touch of giving my daughter a stuffed kangaroo and a colouring in kit was so appreciated. The staff went above & beyond and even allowed us to go swimming in the pool while we waited for our room to be ready. Fantastic service!”

  • Comfortable stay in a convenient location

    10/10

    Aleksandr · couple · 2026-08-21

    “Modern furniture, comfortable beds, clean, and welcoming service.”

View all guest reviews

Hotel info and reviews come from third-party sources.