Hotelaholic

Sydney · New South Wales

Sydney Central Hotel managed by The Ascott Limited

169-179 Thomas Street, Sydney, New South Wales, 2000

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Convenient Location in Sydney CBD

    Novotel Sydney Central is ideally situated in the heart of Sydney's Central Business District, offering easy access to ICC Sydney and Darling Harbour.

  • Modern Rooms with Essential Amenities

    Each room at Novotel Sydney Central features a flat-screen TV, desk, refrigerator, and tea/coffee making facilities. Guests can also enjoy the convenience of an en suite bathroom with complimentary toiletries provided.

  • Dining Excellence at Thomas St. Kitchen & Bar

    Experience the charm of the heritage-listed Thomas St. Kitchen & Bar, where guests can indulge in contemporary Australian cuisine and fresh seafood. Open every day, this restaurant is a delightful culinary destination for breakfast, lunch, and dinner.

Book your stay at Novotel Sydney Central now for a memorable and convenient experience in the heart of Sydney!

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Clean rooms

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

7,677 reviews
8/ 10
The location is absolutely 'central' and true to its name. Convenient to go around the city, lots of transport options available throughout the day and very baby-friendly. The area is quite buzzing with lots of restaurants, cafes and shops nearby to explore.
Rohan · family with children · 2026-10-24

The guest experience

9.8out of 10
7677 verified reviews

Loved most

  • Excellent service
  • Great location
  • Clean rooms
  • Value for money

Worth knowing — Bed too soft · Pool area looking dated · Lift wait times during peak hours

How guests scored the stay

  • Service10.0

    Staff were consistently noted as friendly and accommodating.

  • Location10.0

    Location was frequently mentioned as a major highlight.

  • Overall Experience10.0

    Overall experience hailed as excellent with numerous recommendations to return.

  • Cleanliness9.7

    Many reviews praised the cleanliness of the rooms.

  • Room Quality9.7

    Rooms were generally described as clean and comfortable.

  • Amenities9.7

    Amenities like the pool and breakfast were well-received, though some commented on the pool area being dated.

  • Value for Money9.7

    General consensus on good value during peak season.

  • Food and Beverage9.7

    Breakfast received high praise, with some minor critiques on coffee.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 12 recent stays rated 8+

9.87677 reviews
  • Comfortable stay around a great location

    8/10

    Rohan · family with children · 2026-10-24

    “The location is absolutely 'central' and true to its name. Convenient to go around the city, lots of transport options available throughout the day and very baby-friendly. The area is quite buzzing with lots of restaurants, cafes and shops nearby to explore.”

  • The price, location and included breakfast was the best we could find.

    7/10

    Phillip · family with children · 2026-10-24

    “Location was perfect. Just around the corner from the Central Train Station and with walking distance to the main area of the CBD. In the heart of China Town.”

  • Fantastic

    9/10

    Dao · couple · 2026-10-23

    “Location: very convenient to go anywhere within Sydney: CBD, Chinatown, train (walkable to Central station which goes directly to the airports). Staff: very friendly and supported Room: quite large and clean, my room has balcony with fresh air which I like so much”

  • Really happy and would book again

    9/10

    Patricia · family with children · 2026-10-23

    “Very good breakfast I included cost into booked and that worked really well. The Pool was a bonus and loved that we were on the same floor really great”

  • Will stay again

    10/10

    Claire · couple · 2026-10-23

    “Great location”

  • Guest review

    9/10

    Maria · family with children · 2026-10-22

    “Great location right near Central station large rooms Breakfast was great”

  • Estadia confortável e bem localizada com excelente café da manhã

    9/10

    Fabio · family with children · 2026-10-22

    “Localização, café da manhã excelente e cama muito boa !”

  • Guest review

    8/10

    Esben · family with children · 2026-10-22

    “Morgenmaden var det bedste vi har oplevet her 7 måneder inde i vores årelange rejse.”

  • Bereits mehrfach besuchtes Hotel mit freundlichem Team und guter Lage.

    10/10

    Martin · couple · 2026-10-22

    “Sehr freundliches Personal. Wir konnten schon vorzeitig einchecken. Hotel liegt nahe der Tram zum Circular Quay und fast direkt am Fußweg Richtung Darling Harbour. Vielseitiges Frühstück.”

  • Guest review

    9/10

    Matthew · family with children · 2026-10-22

    “Good size rooms for the price”

  • Guest review

    10/10

    Christina · couple · 2026-10-21

    “Staff very approachable Beds were so comfy Location close to markets Not to far to darling Harbour or the airport We had a great time The coffee is amazing and well priced Breakfast has a variety of choices Lunch and dinner also available which is handy”

  • Fanilienurlaub

    9/10

    Andreas · family with children · 2026-10-21

    “Super Frühstücksbuffet, saubere Zimmer”

Hotel info and reviews come from third-party sources.