Hotelaholic

Airlie Beach · Queensland

Heart Hotel and Gallery Whitsundays

277 Shute Harbour Road, Airlie Beach, Queensland, 4802

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Innovative Accommodation:: Heart Hotel and Gallery Whitsundays offers cutting-edge accommodation designed by top Australian professionals, situated in the vibrant center of Airlie Beach.

  • The stay, in detail

    Luxurious Design:: The hotel's opulent lobby boasts lavish Italian marble, lush palm trees, and soaring ceilings, creating a grand entrance flooded with natural light.

  • Wellness & relaxation

    Premium Amenities:: Guest rooms are elegantly designed for relaxation and privacy, equipped with free WiFi, sumptuous linens, Smart TVs, a BOSE sound system, and upscale bathroom essentials.

Experience the epitome of luxury and artistry at Heart Hotel and Gallery Whitsundays. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Cleanliness

At the hotel

Popular amenities

72 listed
  • Access to health care professionals
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Beach
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beachfront
  • Hiking
  • Tennis court

Rooms & comfort

  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Canoeing
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Fishing
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Snorkelling
  • Squash
  • Temporary art galleries
  • Toilet with grab rails
  • WiFi available

Review in focus

1,128 reviews
8/ 10
Location
Graci · couple · 2026-10-11

The guest experience

8.3out of 10
1128 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Cleanliness

Worth knowing — Noise issues · Expensive value for money

How guests scored the stay

  • Location8.6

    Guests frequently praised the central location and its proximity to attractions.

  • Service8.6

    The staff has been consistently described as friendly and helpful, enhancing the overall stay.

  • Food and Beverage8.5

    Proximity to good restaurants and positive mentions of food options nearby.

  • Overall Experience8.5

    Overall positive experiences with only minor setbacks mentioned.

  • Amenities8.3

    Most guests appreciated the provided amenities, although there were mentioned shortcomings in some cases.

  • Cleanliness8.0

    Multiple reviews indicate the hotel is generally clean, yet a few guests found issues with noise affecting their stay.

  • Room Quality8.0

    While many found the rooms beautiful and comfortable, some concerns about noise were raised.

  • Value for Money8.0

    Ratings were mixed; some found it expensive for the quality received.

Live guest feedback

Guest reviews

Mixed experiences

60% of 10 recent stays rated 8+

8.31128 reviews
  • Good

    8/10

    Graci · couple · 2026-10-11

    “Location”

  • My stay for ONE MONTH, was FABULOUS!!

    9/10

    Joanne · solo traveller · 2026-09-17

    “It was very Central!! Working distance everywhere!!”

  • Guest review

    10/10

    Angela · solo traveller · 2026-09-15

    “Location was brilliant, staff were friendly and the facilities were comfortable.”

  • Well over priced for what it is

    3/10

    Scott · couple · 2026-09-14

    “Close to everything we needed”

  • Guest review

    9/10

    Tanya · solo traveller · 2026-09-12

    “Great location, easy walk to everything. Comfy bed, double glass to verandah for street noice reduction.”

  • Guest review

    7/10

    Hayes · solo traveller · 2026-09-11

    “Location, friendly staff member, clean room.”

  • I'll definitely stay there again.

    8/10

    Joanne · solo traveller · 2026-09-09

    “The location was perfect, you can just walk everywhere. The lagoon was right out the front, so if you wanted to for a swim it perfect. The Deck restaurant is right next door and the food, location is beautiful, looking at the ocean.”

  • Central location but not worth the money

    5/10

    Michael · solo traveller · 2026-08-30

    “Amenities were nice”

  • Disappointing, check-in was a mandatory email, what happened to showing ID at check-in

    5/10

    Jen · extended group · 2026-08-25

    “The restaurant on site, enjoyed dinner and breakfast.”

  • Guest review

    8/10

    Veronica · couple · 2026-08-25

    “Central”

View all guest reviews

Hotel info and reviews come from third-party sources.