Hotelaholic

Brisbane · Queensland

Crystalbrook Vincent

5 Boundary Street, Brisbane, Queensland, 4000

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Crystalbrook Vincent in Brisbane offers a plethora of luxurious amenities for a comfortable stay. Guests can enjoy the convenience of a restaurant, outdoor swimming pool, fitness centre, and a bar on-site. The 24-hour front desk, room service, and free property-wide WiFi ensure a seamless experience for all visitors.

  • Comfortable Rooms

    The well-appointed rooms at Crystalbrook Vincent feature a desk, TV, wardrobe, and coffee machine. Whether you're traveling for business or leisure, the rooms are designed to cater to your needs and provide a relaxing retreat after a day of exploring the city.

  • Scenic Sun Terrace

    Unwind and soak up the sun at the hotel's sun terrace, offering a tranquil space to relax and enjoy the beautiful surroundings. Perfect for enjoying a cup of coffee in the morning or a refreshing drink in the evening.

Experience luxury and comfort at Crystalbrook Vincent - book your stay now for a memorable Brisbane getaway.

HAPPI HIGHLIGHTS

  • Great location

  • Helpful staff

  • Nice views

At the hotel

Popular amenities

78 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Bar
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Heated pool
  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Temporary art galleries
  • Toilet with grab rails
  • WiFi available

Review in focus

2,557 reviews
10/ 10
Location, shower, pool, bed comfort.
Tim · solo traveller · 2026-10-15

The guest experience

8.8out of 10
2557 verified reviews

Loved most

  • Great location
  • Helpful staff
  • Nice views

Worth knowing — Rooms need deep cleaning · Pool closed during stay · Expensive for value offered

How guests scored the stay

  • Location10.0

    Great location, close to restaurants and city centre.

  • Service9.6

    Generally positive feedback on staff being nice and helpful.

  • Food and Beverage9.1

    Food at the restaurant was delicious, but breakfast not included.

  • Overall Experience9.1

    Mixed feelings, but many enjoyed their stay and have positive memories.

  • Amenities8.6

    Pool issues disappointed some guests; other amenities were appreciated.

  • Room Quality8.5

    Rooms generally well-rated, but some found them not upmarket for the price.

  • Cleanliness8.1

    Rooms need a deep clean; some guests felt cleanliness did not meet expectations.

  • Value for Money7.5

    Many felt it was expensive or not worth the price for the services received.

Live guest feedback

Guest reviews

Mixed experiences

63% of 8 recent stays rated 8+

8.82557 reviews
  • Guest review

    10/10

    Tim · solo traveller · 2026-10-15

    “Location, shower, pool, bed comfort.”

  • Was great for a birthday celebration with all the bars and restaurants at your feet

    7/10

    Lisa · couple · 2026-10-14

    “Great location, loved the rooftop bar. Mews was fab for breakfast, loved it wasn’t buffet style.”

  • We will be back!

    8/10

    Peter · couple · 2026-10-14

    “We have stayed there privately and for work over the past six years. The location and view from River Rooms is great. We have also hosted functions for The University of Adelaide there - great”

  • Good location but the cons outweighed the positives unfortunately

    6/10

    Alicia · couple · 2026-10-12

    “Comfy bed, friendly reception staff, good location”

  • Beautiful rooms in an amazing location!

    9/10

    Sophie · extended group · 2026-10-07

    “The rooms were beautifully presented and the bed was super comfortable. Room service was fantastic and the property itself is in a brilliant location with great views over Howard Smith Wharves.”

  • Way better options for less… ridiculous prices for nothing.

    3/10

    Akintunde · couple · 2026-09-15

    “The marketing is great that’s all. The staffs are also amazing! But the people he photos obviously supersedes the actual reality.”

  • Guest review

    9/10

    Mark · extended group · 2026-09-15

    “Great location and great view from our room!”

  • Great place. Will definitely be back

    9/10

    Marc · couple · 2026-09-13

    “The location is amazing!!! Perfect is you have a function in the Felons precinct”

View all guest reviews

Hotel info and reviews come from third-party sources.