Hotelaholic

Brisbane · Queensland

The Star Grand Brisbane

33 William Street, Brisbane, Queensland

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in 5-star comfort with a garden view, private parking, and attentive concierge service.

  • Gourmet Dining Options

    Enjoy exquisite meals at the on-site restaurant and unwind with drinks at the stylish bar.

  • Convenient Location

    Explore Brisbane's top attractions like Queen Street Mall and City Botanical Gardens, all within reach.

Experience luxury and convenience at The Star Grand Brisbane. Book your stay now for a memorable getaway.

HAPPI HIGHLIGHTS

  • Location

  • Modern rooms

  • Clean property

At the hotel

Popular amenities

79 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Broadcast Live sport events
  • Cashless payment available
  • Casino
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Indoor pool
  • Pool bar
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key access
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

1,871 reviews
9/ 10
Room was amazing, city views were forever changing and always something to look at. Location was great for ferry terminal and Queen st Mall. Particularly loved the bathroom facilities and all the automated features in the suite. Bed was super comfortable, with a really lovely ambience over all.
Teresa · couple · 2026-10-24

The guest experience

9.0out of 10
1871 verified reviews

Loved most

  • Location
  • Modern rooms
  • Clean property

Worth knowing — Staff friendliness varies · Issues with food pricing · Concerns about luggage handling

How guests scored the stay

  • Location10.0

    Multiple reviews praised the hotel's location as a major highlight.

  • Room Quality9.5

    Modern and clean rooms were frequently mentioned, contributing to high satisfaction.

  • Overall Experience9.5

    Overall positive experiences highlighted, despite some issues.

  • Service9.0

    Mixed reviews regarding staff friendliness, affecting the overall service sentiment.

  • Amenities9.0

    Amenities received positive feedback, but some issues were reported in specific areas.

  • Cleanliness8.5

    Some concerns about cleanliness were mentioned, but overall positive remarks about the property.

  • Value for Money8.5

    Value perception varied, especially regarding food and drink pricing.

  • Food and Beverage8.0

    Some negative comments regarding the dining experience during the holiday period.

Live guest feedback

Guest reviews

Consistent

86% of 7 recent stays rated 8+

9.01871 reviews
  • Comfortable and luxurious

    9/10

    Teresa · couple · 2026-10-24

    “Room was amazing, city views were forever changing and always something to look at. Location was great for ferry terminal and Queen st Mall. Particularly loved the bathroom facilities and all the automated features in the suite. Bed was super comfortable, with a really lovely ambience over all.”

  • Magnificent

    10/10

    Robert · couple · 2026-10-24

    “Beautiful rooms and the outdoor and pool area was gorgeous”

  • Clean, perfect location, enjoyable stay

    10/10

    Chantelle · couple · 2026-10-23

    “Room was clean and had lots of cool features to make it an enjoyable stay, complimentary mini bar, location was perfect with casino accessible via lift, good view.”

  • Guest review

    5/10

    Stuart · couple · 2026-10-22

    “At the heart of things.”

  • Sympa

    8/10

    CAROLINE · couple · 2026-10-21

    “L emplacement”

  • Will be my hotel of choice when staying in Brisbane.

    10/10

    Pieta · couple · 2026-10-18

    “Location was great and the staff were too”

  • Guest review

    10/10

    john · couple · 2026-10-18

    “Perfect location”

View all guest reviews

Hotel info and reviews come from third-party sources.