HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation and Stunning Views
Crystalbrook Riley boasts 311 stylish rooms and suites, most with spacious balconies offering urban, resort, or sea views. Enjoy high-tech amenities like an Apple iPad control center, 55-inch Smart TV, and Nespresso coffee machine in each room.
Exceptional Dining and Entertainment Options
Savor daily breakfast at the property and dine at the modern Paper Crane restaurant or Cairns’ highest rooftop bar, Rocco. Indulge in 24-hour in-room dining or visit the upcoming Greenfields restaurant.
Relaxation and Recreation
Unwind at the expansive lagoon pool or private beach, lounge in a cabana, or take a dip in the lap pool. Stay active at the 24-hour fitness center or book tours at the interactive lobby space.
Book your stay at Crystalbrook Riley now to experience luxury and comfort in the heart of Cairns!
HAPPI HIGHLIGHTS
Great location
Helpful staff
Comfortable rooms
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Accessible parking
- Air conditioning
- Babysitting/child services
- Bar
- Billiards
- Breakfast in the room
- Cashless payment available
- CCTV in common areas
View all amenities
Pools & wellness
- Fence around pool
- Hot tub/Jacuzzi
- Massage services
- Outdoor pool
- Pool with view
- Spa/wellness center
- Swimming pool
Dining & drinks
- Coffee Shop on site
- Food delivered to guest room
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Fitness center
- Fitness facilities
- Garden
- Outdoor furniture
- Sun loungers or beach chairs
Rooms & comfort
- CCTV outside property
- Lower bathroom sink
- Non-smoking rooms
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Street parking
- Wheelchair accessible
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Invoice provided
- Ironing service
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Tour desk
Services & essentials
- Daily housekeeping
- Family rooms
- Free WiFi
- Key card access
- Live music/performance
- Mobile app for room service
- Non-smoking throughout
- Room service
- Toilet with grab rails
- WiFi available
Review in focus
Hotel facilities and location were great. While close to many restaurants, it was far from all the noise.
