Hotelaholic

Cairns · Queensland

DoubleTree by Hilton Cairns

121-123 The Esplanade & Florence St, Cairns, Queensland, 4870

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Unique Rainforest Atrium

    DoubleTree by Hilton Cairns features a stunning rainforest atrium, creating a tranquil oasis for guests to relax in. The newly renovated rooms offer a comfortable stay with modern amenities.

  • Convenient Location

    Situated just a short walk from the bustling heart of Cairns, guests can easily explore the shopping, dining, and entertainment options. Additionally, the hotel's proximity to the Skyrail Rainforest Cableway makes it a perfect base for adventure seekers.

  • Delightful Dining Options

    From a hearty buffet breakfast at the Atrium Breakfast restaurant to gourmet dining at The Vine Room, the hotel offers a range of culinary experiences. Guests can also enjoy refreshing drinks and cocktails in a chic setting.

Book your stay at DoubleTree by Hilton Cairns for a memorable tropical getaway with top-notch amenities and exceptional service.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Comfortable amenities

At the hotel

Popular amenities

82 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fence around pool
  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Terrace

Rooms & comfort

  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

2,888 reviews
9/ 10
The staff in particular Kana at breakfast
FlashAdele · couple · 2026-10-22

The guest experience

8.0out of 10
2888 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Comfortable amenities

Worth knowing — Dated rooms · Cleanliness issues · Food prices

How guests scored the stay

  • Service8.5

    Many guests praised the friendliness and helpfulness of the staff, contributing to a positive experience.

  • Location8.5

    The hotel's location received frequent praise for being close to amenities and attractions.

  • Amenities8.0

    Guests enjoyed the pool and amenities, but there were suggestions for improvement in terms of food quality.

  • Value for Money8.0

    Overall, guests felt the hotel provided good value, especially with outstanding amenities.

  • Food and Beverage8.0

    The breakfast options were often highlighted positively, though some found food prices high and limited.

  • Overall Experience8.0

    The general sentiment was positive, with some minor issues but overall satisfaction with the stay.

  • Cleanliness7.5

    Some reviews mentioned cleanliness positively, but several guests had issues with room odors and dated rooms.

  • Room Quality7.5

    While some rooms were spacious and comfortable, others were noted as needing modernization.

Live guest feedback

Guest reviews

Consistent

27% of 11 recent stays rated 8+

8.02888 reviews
  • Guest review

    9/10

    FlashAdele · couple · 2026-10-22

    “The staff in particular Kana at breakfast”

  • Enjoyable & comfortable stay with excellent staff

    9/10

    Sandra May · solo traveller · 2026-10-20

    “Proximity to common tourist places. Reception and housekeeping staff were all friendly and accommodating. Most of our requests were responded to. Room cleaned even when our request was quite late during the day. Convenient having the tours counter and helpful and patient lady offering different options. Table tennis was fun my husband and I enjoyed. Cookies during checkin were absolute yum!”

  • Guest review

    6/10

    Luke · solo traveller · 2026-10-20

    “Good location”

  • Needs updating

    6/10

    Garry · solo traveller · 2026-10-19

    “Tired and old”

  • Typical Hotel

    7/10

    Ghis · family with children · 2026-10-16

    “It was what I expected, but nothing stood out. Accessibility for my elderly mother was not ideal.”

  • Fantastic location

    7/10

    Thilini · family with children · 2026-10-16

    “Fantastic location, spacious room, good breakfast buffet”

  • Excellent location overlooking the esplanade

    10/10

    Kim · couple · 2026-10-16

    “The staff were helpful and friendly and the location on the esplanade”

  • Guest review

    5/10

    Louise · couple · 2026-10-16

    “Room very dated, clean for the most part. Staff amazing!!”

  • Tired old hotel, with nice staff and a good location.

    7/10

    Marcus · solo traveller · 2026-10-15

    “Good location, friendly staff, nice pool, comfortable bed. Room size pretty reasonable.”

  • Guest review

    7/10

    Tony · couple · 2026-10-15

    “The location was great, and good breakfast.”

  • Over-priced for what it is.

    5/10

    PAUL · solo traveller · 2026-10-14

    “N/A”

View all guest reviews

Hotel info and reviews come from third-party sources.