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Cairns · Queensland

Novotel Cairns Oasis Resort

122 Lake St, Cairns, Queensland, 4870

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Lagoon Pool and Beachfront

    The Novotel Oasis boasts a stunning lagoon pool with a sandy beach area, perfect for relaxation and fun under the sun. Guests can enjoy a refreshing swim or sip on cocktails at the swim-up bar, creating unforgettable moments.

  • Convenient Location for Exploring

    Situated just a short stroll from the Esplanade and Cairns city center, guests have easy access to local attractions like the Great Barrier Reef and Daintree Rainforest. The proximity to the Cairns Convention Centre and Railway Station adds to the convenience for travelers.

  • Diverse Dining Options

    From casual to fine dining, the resort offers a variety of culinary experiences to cater to every taste. Guests can indulge in delicious meals while enjoying the tropical surroundings of the Novotel Cairns Oasis Resort.

Experience luxury and convenience at Novotel Cairns Oasis Resort. Book your stay now for an unforgettable tropical getaway.

HAPPI HIGHLIGHTS

  • Great location

  • Pool amenities

  • Friendly service

At the hotel

Popular amenities

88 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Board games/puzzles
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fence around pool
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Movie nights
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

2,522 reviews
2/ 10
Linen was not cleaned from previous customer and my face was burning from the deep heat left on the sheets and pilllows. Not impressed.
Melanie · couple · 2026-10-24

The guest experience

8.8out of 10
2522 verified reviews

Loved most

  • Great location
  • Pool amenities
  • Friendly service
  • Good breakfast

Worth knowing — Cleanliness issues · Small rooms · Variable service quality · Value concerns

How guests scored the stay

  • Location9.6

    The location received consistent compliments for being excellent and close to shops and restaurants.

  • Food and Beverage9.1

    Breakfast options were frequently highlighted as excellent quality and value.

  • Amenities9.1

    Amenities like the pool and facilities received positive mentions.

  • Service9.1

    Mixed reception regarding service; some staff were praised while others were described as unmotivated.

  • Overall Experience9.1

    The overall impression was good, though some specific concerns were raised.

  • Cleanliness8.1

    Several reviews indicate issues with cleanliness, such as filthy rooms and common areas needing attention.

  • Room Quality8.1

    Some rooms were reported as small and air conditioning was inadequate, impacting comfort.

  • Value for Money8.1

    Feedback indicates mixed value, particularly due to the issues with stays and pricing.

Live guest feedback

Guest reviews

Mixed experiences

67% of 12 recent stays rated 8+

8.82522 reviews
  • Not great

    2/10

    Melanie · couple · 2026-10-24

    “Linen was not cleaned from previous customer and my face was burning from the deep heat left on the sheets and pilllows. Not impressed.”

  • Short and sweet

    7/10

    Jade · couple · 2026-10-23

    “The view and the bed”

  • Great 3-4 star hotel.

    8/10

    barbara · couple · 2026-10-21

    “Pool is wonderful, great beach section for the little kids, easy to get in and out of for the oldies and it has a swim up bar. Plenty of chairs and lounges around the pool, although they would need more for peak season., Easy to stay in the shade for us southerners. Breakfast was fine, location is quite central to everything, our room had an extra single bed in it which took up a lot of room. Not a lot of parking in the underground parking, but we had no problem. The hotel does have a laundry, free wi fi works well and plenty of lifts.,”

  • Had a fabulous stay here, highly recommend

    10/10

    Nerida · couple · 2026-10-19

    “We arrived early and didn’t have to wait long for a room, love an early check in..Love the pool and the swim up bar, room was big, comfortable beds, was close to everything”

  • Would stay again.

    8/10

    Robert · family with children · 2026-10-15

  • Guest review

    8/10

    Ira · family with children · 2026-10-14

    “The location was excellent, and the pool was great. It was a lovely touch to have an inflatable pool float for the kids waiting for us in the room.”

  • Had a nice stay, location is pretty good! In the rooms shower pressure is amazing, beds are average, asked for a foam pi

    9/10

    Aslihan · couple · 2026-10-12

    “Shower pressure 10/10 Location great Swim up bar fab Staff super friendly”

  • Great way to unwind in the sun

    9/10

    Wilson · family with children · 2026-10-11

    “Loved the swim up bar. Pool was great.”

  • Pleasant but there’s better there for same price.

    6/10

    Krystal · solo traveller · 2026-10-08

    “The pool area was great the locations fantastic.”

  • too quick

    8/10

    Proude · family with children · 2026-10-08

    “Menu. No gluten Free Choices.”

  • Erg tegenvallend

    6/10

    Maurice · couple · 2026-10-07

    “De centrale ligging in de stad”

  • 基本的に快適に過ごすことができました。またスタッフの対応も大変丁寧でよかったです。

    8/10

    Keita · extended group · 2026-09-19

    “掃除が行き届いている”

Hotel info and reviews come from third-party sources.