Hotelaholic

Cairns · Queensland

Pacific Hotel Cairns

43 The Esplanade, Cairns, Queensland

8.0 Excellent3960 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Stunning Views and Modern Comforts

    At Pacific Hotel Cairns, wake up to breathtaking views of Trinity Harbour from your private balcony. Enjoy modern amenities like free WiFi, flat screen TVs, and 24-hour room service. Upgrade to the luxurious Tropical Luxe Rooms for a truly indulgent stay with Italian ensuites and over-sized flat screen TVs.

  • Convenient Facilities and Services

    Relax in the guest lounge, take a dip in the outdoor swimming pool, or explore the waterfront boardwalks just steps away. The 24-hour reception team is always ready to assist, ensuring a seamless experience throughout your stay.

  • Award-Winning Dining Experience

    Indulge in the unique Brazilian-inspired BBQ Churrasco dining experience at Bushfire Flame Grill Restaurant. Don't miss the delicious buffet breakfast served daily. For dinner, savor Australian cuisine offerings like Buttermilk Chicken Burger and Chargrilled Veg Salad.

Book now for an unforgettable stay at Pacific Hotel Cairns!

HAPPI HIGHLIGHTS

  • Accommodating staff

  • Great location

  • Clean and spacious rooms

At the hotel

Popular amenities

54 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Bar
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Delivered food - securely covered
View all amenities

Pools & wellness

  • Fence around pool
  • Outdoor pool
  • Pool with view
  • Swimming pool

Dining & drinks

  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Private check-in/check-out

Services & essentials

  • Designated smoking area
  • Free WiFi
  • Key card access
  • Room service
  • Sun umbrellas
  • Vending machine - drinks
  • WiFi available

Review in focus

3,960 reviews
8/ 10
Very quiet and very comfortable yet very close to everything
Richard · couple · 2026-10-24

The guest experience

8.0out of 10
3960 verified reviews

Loved most

  • Accommodating staff
  • Great location
  • Clean and spacious rooms

Worth knowing — Black mold issues · Lack of amenities · Inconsistent food quality

How guests scored the stay

  • Service9.3

    Many reviews highlighted the accommodating nature of the staff.

  • Location9.3

    Consistently praised as prime and central in most reviews.

  • Room Quality8.3

    General sentiment reflects a good experience with clean and spacious rooms.

  • Value for Money8.3

    Overall good value despite some concerns about cleanliness and amenities.

  • Overall Experience8.3

    Positive overall experience, with specific highlights noted, though some drawbacks exist.

  • Amenities7.3

    Some issues raised about the lack of certain amenities such as bars and old lifts.

  • Food and Beverage7.3

    Concerns regarding breakfast not meeting expectations and no complimentary water.

Live guest feedback

Guest reviews

Consistent

69% of 16 recent stays rated 8+

8.03960 reviews

  • Great Weekend getaway

    8/10

    Richard · couple · 2026-10-24

    “Very quiet and very comfortable yet very close to everything”

  • Easy Access to everything in Cairns

    9/10

    Tharaka · couple · 2026-10-24

    “Great place , easy access to everything”

  • Excelent Location

    7/10

    Alla · couple · 2026-10-24

    “Location of the property is superb. However, the hotel is not really 4 stars. Location is perfect, room size is very good., recently renovated. Despite a good size of the room and the bathroom, there was no shelves or drawers to unpack. The same applies to the bathroom: one hook and no room for personal stuff. Everyday cleaning was minimalistik The breakfast was below expectations.”

  • Guest review

    9/10

    Guillaume · family with children · 2026-10-24

    “The location is great, very close to boatdeparturefor the reef. The staff was very friendly.”

  • Paciic king room

    9/10

    Leonardo · family with children · 2026-10-23

    “Location and view”

  • Average

    6/10

    Justin · family with children · 2026-10-23

    “Good location between Esplanade and town”

  • Guest review

    8/10

    Stern · solo traveller · 2026-10-23

    “Location”

  • Guest review

    6/10

    GabGri · couple · 2026-10-23

    “So location was convenient. And staff onsight was friendly while we where there.”

  • Guest review

    7/10

    Kyra · couple · 2026-10-23

    “It’s a good property in a fantastic location if you need access to the Marina and Cairns City. Staff were lovely and happy to store our luggage before our flight home.”

  • Had a great stay nice view easy walk to everything and a good breakfast

    9/10

    Lorraine · couple · 2026-10-23

    “Location”

  • Guest review

    10/10

    Rafael · solo traveller · 2026-10-22

    “Ubicación y todo lo demás”

  • Have been staying here since it was rebuilt by the Kamslers. Always a great spot for a few incarnati

    8/10

    Scully · couple · 2026-10-22

    “The view over the waterfront. The interesting historical photos. The tapa cloth.”

  • Very good staying experience overall and had no issues at all

    8/10

    Alpesh · couple · 2026-10-21

    “Overall experience is very good”

  • Convienient

    9/10

    Adrian · solo traveller · 2026-10-21

  • Good value, comfortable and spacious

    7/10

    Jane · couple · 2026-10-21

    “Excellent position, clean and spacious”

  • Comfortable stay

    10/10

    Linda R · couple · 2026-10-21

    “Comfortable beds, expresso coffee maker, great location, friendly staff”

View all guest reviews

Hotel info and reviews come from third-party sources.