Hotelaholic

Gold Coast · Queensland

Hilton Surfers Paradise Hotel & Residences

Gold Coast, Queensland

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Stunning Views and Luxury Accommodation

    Featuring Surfers Paradise skyline, Hilton Surfers Paradise offers a range of guest rooms and residences with city, ocean, or hinterland views. Enjoy renowned Hilton services in a prime location just a short walk from the iconic Surfers Paradise Beach.

  • Dining and Entertainment Options

    Indulge in the hotel's signature buffet breakfast at Catch Restaurant, sip on cocktails at Ms Margot’s Bar & Eats, or enjoy poolside drinks at The Deck Bar. With a variety of shopping, dining, and entertainment options nearby, there's something for everyone.

  • Relaxation and Recreation

    Unwind at the eforea spa, take a dip in one of the four pools, or stay active at the fitness centres. The hotel also offers a sauna, mini cinema, and Executive Lounge for guests' convenience.

Experience luxury and convenience at Hilton Surfers Paradise. Book your stay now!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

At the hotel

Popular amenities

90 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • BBQ facilities
  • Beach
View all amenities

Pools & wellness

  • Beauty Services
  • Hot tub/Jacuzzi
  • Indoor pool
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Board games/puzzles
  • Cashless payment available
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Temporary art galleries
  • WiFi available

Review in focus

5,512 reviews
7/ 10
The hotel is in a great location, close to shops, restaurants, and the beach. It was very convenient to get around
Samaneh · family with children · 2026-10-24

The guest experience

8.3out of 10
5512 verified reviews

Loved most

  • Great location
  • Friendly staff

Worth knowing — Cleanliness issues · Old room facilities

How guests scored the stay

  • Service9.3

    Most reviews praise staff for being friendly and helpful, despite some mentioned issues.

  • Location9.3

    Location is praised consistently across multiple reviews.

  • Food and Beverage8.8

    No specific mentions, assumed standard quality for this hotel tier.

  • Overall Experience8.3

    General positive sentiment, but some significant issues reported.

  • Cleanliness7.8

    Multiple mentions of issues with cleanliness including garbage and outdated facilities.

  • Room Quality7.8

    Some reports of outdated and non-functional features, despite some positive aspects.

  • Value for Money7.8

    Comments suggest some dissatisfaction with pricing relative to experience.

  • Amenities7.3

    Mixed reviews; some amenities were lacking or poorly maintained.

Live guest feedback

Guest reviews

Remarkably consistent

88% of 8 recent stays rated 8+

8.35512 reviews
  • Guest review

    7/10

    Samaneh · family with children · 2026-10-24

    “The hotel is in a great location, close to shops, restaurants, and the beach. It was very convenient to get around”

  • Guest review

    9/10

    Lynn · extended group · 2026-10-24

    “Staff were exceptional, especially when using the message app. Their response time was within a minute. Facilities are excellent, and the apartment was big and comfortable. Housekeeping staff were brilliant. I would definitely stay there again.”

  • Overall fantastic and very friendly staff. Thanks Peter and his team

    9/10

    Gayantha · couple · 2026-10-23

    “Had a wonderful experience at Hilton Gold Coast! The hotel is in a fantastic location, making it very convenient to explore Surfers Paradise. The entire property was exceptionally clean and well-maintained, creating a comfortable and relaxing atmosphere. The staff were incredibly friendly, welcoming, and helpful throughout our stay. One of the highlights was definitely the breakfast buffet! We were very impressed with the quality, variety, and presentation of the food. Everything was fresh and delicious. Overall, a fantastic experience with excellent hospitality, cleanliness, and service. We thoroughly enjoyed our stay and would definitely return. Highly recommended!”

  • Guest review

    9/10

    Devlyn · solo traveller · 2026-10-22

    “Convenient to local pubs I was attending for an event.”

  • Guest review

    8/10

    Natasha · family with children · 2026-10-22

    “Executive lounge is great for relaxing”

  • Très bien dans son ensemble.

    9/10

    Natacha · solo traveller · 2026-10-21

    “La grandeur de la chambre double et ses équipements, située au 41ème étage. La localisation au centre de Surfers. Le petit déjeuner très copieux et varié.”

  • Easy to find and navigate

    10/10

    Tarryn · couple · 2026-10-21

    “Great location and super clean”

  • Great stay, spoilt by the nightclub doof doof until 2am! We were so keen for a full nights sleep!

    9/10

    Mathew · couple · 2026-10-20

    “Staff, Executive Lounge access & Buffet Breakfast.”

View all guest reviews

Hotel info and reviews come from third-party sources.