Hotelaholic

Gold Coast · Queensland

Sheraton Grand Mirage Resort Gold Coast

71 Sea World Drive, Gold Coast, Queensland, 4217

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Beachfront Property

    Experience luxury at its finest at Sheraton Grand Mirage Resort Gold Coast.

  • Stunning Views and Modern Amenities

    Indulge in breathtaking views of lush gardens, a sparkling lagoon, or the Pacific Ocean from your guest room. Enjoy the comfort of Sheraton Sleep Experience bedding, along with entertainment from an iPod dock and a 55-inch flat-screen TV with Chromecast capabilities.

  • Dining and Entertainment Options

    Savour a delightful buffet at Terraces Restaurant featuring fresh local seafood and traditional favourites. Relax at Pearls Bar with views of tropical gardens and the Pacific Ocean while enjoying premium beers, high tea, and light meals.

Book your stay now at Sheraton Grand Mirage Resort Gold Coast for a truly unforgettable experience!

HAPPI HIGHLIGHTS

  • Excellent location near ocean

  • Multiple pools and strong pool area

  • Buffet breakfast described as a feast

At the hotel

Popular amenities

96 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Beach
  • Beachfront
  • Board games/puzzles
  • Breakfast in the room
  • Business center
View all amenities

Pools & wellness

  • Fence around pool
  • Heated pool
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Shallow end
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

2,041 reviews
6/ 10
Beautiful setting
Elizabeth · solo traveller · 2026-10-13

The guest experience

8.6out of 10
2041 verified reviews

Loved most

  • Excellent location near ocean
  • Multiple pools and strong pool area
  • Buffet breakfast described as a feast
  • Friendly and proactive staff (manager, waiters)
  • Good gym and fitness facilities
  • Pearls Bar high tea and strong F&B offerings

Worth knowing — Cleanliness issues: mould, dirty floors, stains · Maintenance problems: broken shower switch, flashing lights · Perceived expensive / poor value for money · Activity cancellations and limited adult activities · Frequent private events/conferences causing noise and congestion · Inattentiveness in some service areas (concierge, valet)

How guests scored the stay

  • Location9.8

    Consistently described as excellent — near the ocean, great position for events (marathon) and convenient for families; location is one of the hotel’s strongest attributes.

  • Service9.6

    Service is frequently praised: attentive manager at Pearls Bar, excellent wait staff, terraces waiter lauded; some isolated inattentiveness and concierge issues noted but overall service is a strong point.

  • Food and Beverage9.4

    Generally excellent: buffet breakfasts described as a feast, Pearls Bar high tea and restaurant service praised; isolated critique that menu is not '5-star' but overall F&B is a highlight.

  • Amenities9.0

    Strong amenities overall: multiple pools, gym, Pearls Bar, restaurants and family-friendly facilities; complaints about activity cancellations, small swimable pool and occasional closures for private events.

  • Overall Experience9.0

    Most guests report an enjoyable stay and would return; strong positives (location, pools, service, food) outweigh negatives, though maintenance and value issues temper some experiences.

  • Room Quality8.0

    Mixed: some rooms recently renovated, clean and spacious; others are dated with maintenance problems (flashing lights, broken shower switch) impacting sleep/comfort.

  • Value for Money7.5

    Perceived as expensive and not always delivering a full 5-star experience — several guests explicitly called it over-priced or 'mediocre 4 star' for the cost.

Live guest feedback

Guest reviews

Consistent

44% of 9 recent stays rated 8+

8.62041 reviews
  • It was okay

    6/10

    Elizabeth · solo traveller · 2026-10-13

    “Beautiful setting”

  • Guest review

    7/10

    Donna · family with children · 2026-10-11

    “The staff were friendly”

  • Perfect

    9/10

    Beverley · solo traveller · 2026-10-10

  • Guest review

    6/10

    Karl · family with children · 2026-10-10

    “Location”

  • Comfortable

    8/10

    Laura · solo traveller · 2026-10-10

    “Nice location on the beach, peaceful”

  • Good

    8/10

    Julie · solo traveller · 2026-10-10

    “Relaxing”

  • The pool and buffet were good, but that is it - I will be looking elsewhere to stay next time.

    5/10

    Maddie · family with children · 2026-10-09

    “Great location, amenities (pool, restaurant) were good. The pool onsite has a bar that serves food and there is enough lounge chairs for all guests who want one, with nice music playing all day. There is access to the beach from the property. The hotel bar is nice with lots of drink options.”

  • Guest review

    9/10

    Timothy · family with children · 2026-10-07

    “Staff helpful, gym great, comfy bed, room service excellent.”

  • Guest review

    6/10

    Rebecca · couple · 2026-09-19

    “Good buffet breakfast”

Hotel info and reviews come from third-party sources.