Hotelaholic

Adelaide · South Australia

Crowne Plaza Adelaide by IHG

27 FROME STREET, Adelaide, South Australia

8.7 Excellent3635 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Adelaide's Highest Restaurant

    Enjoy stunning views while dining at Crowne Plaza Adelaide's highest restaurant, offering a unique culinary experience.

  • Outdoor Heated Swimming Pool and Poolside Bar

    Unwind by the outdoor heated swimming pool or sip on a cocktail at the poolside bar, perfect for relaxation and socializing.

  • Concierge Service and Free WiFi

    Benefit from top-notch service with a concierge desk and stay connected with complimentary WiFi throughout the property.

Experience luxury and convenience at Crowne Plaza Adelaide. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Excellent staff service

  • Great location and view

At the hotel

Popular amenities

79 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Heated pool
  • Infinity pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

3,635 reviews
10/ 10
Central location, quiet, well-appointed room with city and hills views, polite and helpful staff, on-site parking, excellent buffet breakfast.
Alison · couple · 2026-10-16

The guest experience

8.7out of 10
3635 verified reviews

Loved most

  • Excellent staff service
  • Great location and view

Worth knowing — Check-in process confusion · Slow elevators and bar services

How guests scored the stay

  • Location9.2

    Excellent central location with access to cafes and city facilities.

  • Service8.8

    Staff were excellent, but concerns about the check-in process and elevator assistance.

  • Overall Experience8.8

    Very enjoyable stay with multiple positive aspects but some areas needed improvement.

  • Cleanliness8.7

    Clean modern large room, but issues with allergy reactions to bathroom products.

  • Amenities8.7

    Gym and pool facilities were nice, but bar services could be improved.

  • Food and Beverage8.6

    Breakfast options were loved, but coffee service was lacking.

  • Room Quality8.4

    Rooms were comfortable but some reported tight spaces and issues with furniture.

  • Value for Money8.3

    Overall pricing was reasonable but some felt it was a bit high for the experience.

Live guest feedback

Guest reviews

Remarkably consistent

90% of 10 recent stays rated 8+

8.73635 reviews

  • We loved our overnight stay. We were offered early check in and an upgraded room on the 19th floor. Staff were very atte

    10/10

    Alison · couple · 2026-10-16

    “Central location, quiet, well-appointed room with city and hills views, polite and helpful staff, on-site parking, excellent buffet breakfast.”

  • Excellent stay

    9/10

    Alicia · solo traveller · 2026-10-13

    “Location. Facilities in the room. Gym Bar Staff were excellent”

  • Lovely stay with the family in a great location

    8/10

    ANITA · family with children · 2026-10-13

    “The reception area overlooking the hills is beautiful, as is the bar, pool and restaurant. We really enjoyed Koomo dining, fantastic food and drinks. The buffet breakfast was good (except for the coffee, but there was barrista coffee available for a charge ;)). Quality complimetary water in the rooms. Good water pressure in the shower :) Great location for gardens, zoo, museum, library, east end, city if wanting to venture out, but fabulous to just stay and relax at the hotel too.”

  • Two main things I need from a hotel. A good mattress and decent shower pressure. I slept well : )

    7/10

    Paul · extended group · 2026-10-13

    “Staff were super friendly and helpful. The hotel is clean. Location is perfect.”

  • Great accommodation in Adelaide

    9/10

    Rachelle · solo traveller · 2026-10-12

    “Great location, clean & tidy rooms, comfortable bed, good facilities, food is amazing!”

  • Fun

    8/10

    Matt · couple · 2026-10-12

    “Location and cleanliness”

  • Guest review

    10/10

    Mariana · couple · 2026-10-09

    “Clean, nice and amazing service”

  • Guest review

    9/10

    Faye anne · family with children · 2026-10-09

    “The member that checked us in was wonderful by being so welcoming and nothing was too hard of a question”

  • My stay was short and beautiful

    10/10

    Rukevwe · solo traveller · 2026-10-07

    “Nice and clean”

  • Perfectly situated. Easy. Comfortable.

    9/10

    Kirsty · couple · 2026-10-07

    “Staff were very efficient to check in and check out. The room was perfectly formed with everything you need including a very comfortable bed. Location is excellent, close to everything in the CBD.”

View all guest reviews

Hotel info and reviews come from third-party sources.