Hotelaholic

Melbourne · Victoria

InterContinental Melbourne The Rialto by IHG

495 Collins Street, Melbourne, Victoria, 3000

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Facilities

    InterContinental Melbourne The Rialto offers a blend of history and luxury, boasting a rooftop pool, jacuzzi, and fitness facilities. Unwind with a cocktail at Bluestone Bar or explore Melbourne's hidden gems with the help of our experienced Concierge.

  • Upscale Room Features

    Our rooms and suites provide the ultimate city escape with 24-hour in-room dining, free Wi-Fi, Chromecast streaming, and plush InterContinental Cloud Beds for a restful night's sleep. Upgrade to Club access for exclusive benefits like breakfast, afternoon tea, and evening canapes.

  • Prime Location and Dining Experiences

    Situated in the Rialto Precinct on Collins St, our hotel is surrounded by renowned venues such as Botanica Wellness Spa, Ronnie's signature restaurant, and Alluvial Restaurant. Indulge in a culinary journey at Vue De Monde, just steps away in the Rialto tower.

Book your stay at InterContinental Melbourne The Rialto now.

HAPPI HIGHLIGHTS

  • Excellent location

  • Comfortable rooms

  • Great amenities

At the hotel

Popular amenities

87 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Business center
View all amenities

Pools & wellness

  • Fence around pool
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

1,279 reviews
9/ 10
Location was very good, close to a lot of places we wanted to go. Breakfast was good. On our last day, we had to check out very early. Staff prepared breakfast boxes for all of us, so we all enjoyed :)
Yeonhee · family with children · 2026-10-17

The guest experience

8.6out of 10
1279 verified reviews

Loved most

  • Excellent location
  • Comfortable rooms
  • Great amenities

Worth knowing — Overpriced · Inconsistent service quality

How guests scored the stay

  • Location9.3

    Location perfect; very close to transport and attractions.

  • Service9.0

    Staff were excellent and attentive, but there were issues with guest services requests.

  • Overall Experience8.9

    Overall happy with accommodation despite some service and value complaints.

  • Amenities8.7

    Features indoor pool, gym, spa, but some amenities were not functional as expected.

  • Cleanliness8.5

    Room was very quiet and very clean from what I could see, but some switches had been damaged.

  • Room Quality8.3

    Rooms are nice and big with great storage, but some had issues facing the interior.

  • Food and Beverage8.3

    Good dining options, but room service quality was slow and poor.

  • Value for Money7.8

    Very overpriced, not worth the cost especially for inward facing rooms.

Live guest feedback

Guest reviews

Mixed experiences

73% of 11 recent stays rated 8+

8.61279 reviews
  • Guest review

    9/10

    Yeonhee · family with children · 2026-10-17

    “Location was very good, close to a lot of places we wanted to go. Breakfast was good. On our last day, we had to check out very early. Staff prepared breakfast boxes for all of us, so we all enjoyed :)”

  • Guest review

    10/10

    Michael · family with children · 2026-10-16

    “Amazing breakfast”

  • Just what I needed!

    10/10

    Lynette · solo traveller · 2026-10-14

  • Fantastic

    10/10

    Ramakrishna · couple · 2026-10-13

    “Location Classy Architecture”

  • Guest review

    6/10

    Craig · solo traveller · 2026-10-12

    “Location Fresh and welcoming smell”

  • Guest review

    9/10

    Natasha · solo traveller · 2026-10-11

    “Comfortable bed and pillows Whilst a little further from the main cbd shopping mall, close to tram stop and easy to also walk to mall”

  • Over priced.

    4/10

    Asanka · couple · 2026-10-10

    “Convenient location.”

  • Guest review

    10/10

    thangnhoc · solo traveller · 2026-10-09

    “Good location Luxury hotel”

  • Loved this stay, such a beautiful hotel.

    9/10

    Christina · family with children · 2026-10-09

    “Staff were lovely and the breakfast was fantastic”

  • Mostly ok but could be better

    7/10

    Winsome · couple · 2026-09-12

    “Breakfasts were superb”

  • Amazing stay. Beautiful building with attentive staff.

    9/10

    Des · couple · 2026-08-23

    “Beautiful building and great central location. The staff are excellent and go beyond of what's required. Free drinks on arrival.”

View all guest reviews

Hotel info and reviews come from third-party sources.