Hotelaholic

Melbourne · Victoria

Lancemore Crossley St. Melbourne

51 Little Bourke Street, Melbourne, Victoria, 3000

9.6 Wonderful3488 guest reviews

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Lancemore Crossley St. Melbourne offers 5-star air-conditioned rooms with modern amenities including a flat-screen TV, safety deposit box, and free WiFi. Some rooms even feature a private balcony for stunning city views.

  • Convenient Facilities

    Guests can stay active at the on-site fitness centre or unwind on the terrace with a drink from the bar. The 24-hour front desk and room service ensure a seamless and enjoyable stay for all visitors.

  • Prime Location

    Perfectly located in the heart of Melbourne, this hotel is surrounded by popular attractions like Princess Theatre and State Library of Victoria. With easy access to Melbourne Central Station and Essendon Fields Airport, Lancemore Crossley St. Melbourne is the ideal choice for discerning travelers.

Melbourne now for an unforgettable luxury experience in Melbourne!

HAPPI HIGHLIGHTS

  • Great location close to restaurants, theatres, CBD and shopping

  • Friendly, helpful and professional staff

  • Daily hosted hour with complimentary drinks

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Cashless payment available
  • CCTV in common areas
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

3,488 reviews
7/ 10
Lovely staff and decent facilities - a little overpriced in my opinion but it is in a brilliant location.
Aidan · couple · 2026-10-17

The guest experience

9.6out of 10
3488 verified reviews

Loved most

  • Great location close to restaurants, theatres, CBD and shopping
  • Friendly, helpful and professional staff
  • Daily hosted hour with complimentary drinks
  • Very clean rooms
  • Comfortable beds and good linens
  • Well-stocked minibar and useful in-room tech (Bose speaker, Apple TV)

Worth knowing — Breakfast quality/price frequently criticized (continental-only, not worth price) · Noise issues for some rooms (street/pub noise, early delivery trucks) · Some rooms small or face a brick wall limiting light · Aging or awkward fittings in places (shower head, tap placement, old jug) · Dining in foyer felt inappropriate during check-in for some guests · Air conditioner controls not intuitive in at least one room

How guests scored the stay

  • Service10.0

    Staff repeatedly described as friendly, helpful, professional and proactive; hosting/guest hour and accommodating service frequently highlighted.

  • Location10.0

    Extremely strong — repeatedly called 'amazing', in the best location for restaurants, bars, theatres, CBD access and Chinatown/shopping.

  • Amenities10.0

    Very well regarded — hosted hour (complimentary drinks), rooftop deck, stocked minibar, umbrellas, lollie bar and in-room tech all praised; amenities are a clear strength.

  • Overall Experience10.0

    Overall overwhelmingly positive — many repeat guests, enthusiastic recommendations, and descriptions like 'fabulous' or 'perfection' indicate an excellent overall stay.

  • Value for Money9.9

    Often described as great value and excellent price for location and quality; a few notes that some F&B options (breakfast) don't match the perceived value.

  • Cleanliness9.7

    Consistently praised as very clean and well maintained across reviews; minor issues noted (e.g., an old/dirty-looking jug) but overall excellent cleanliness.

  • Room Quality9.2

    Rooms are generally comfortable, stylish and well equipped (Bose speaker, Apple TV, well-stocked minibar) but some rooms are small, face a brick wall or suffer from early delivery noise and occasional fixture/layout complaints (shower/tap placement).

  • Food and Beverage8.0

    Mixed to negative sentiment: hosted drinks are popular, but breakfast is frequently called poor/overpriced or limited (continental-only for some), and on occasion dining setup (foyer) felt inappropriate.

Live guest feedback

Guest reviews

Consistent

80% of 15 recent stays rated 8+

9.63488 reviews

  • Guest review

    7/10

    Aidan · couple · 2026-10-17

    “Lovely staff and decent facilities - a little overpriced in my opinion but it is in a brilliant location.”

  • Lancemore is always a good idea for a quick stay in Melbs. The best location, very boutique and gorgeous hotel. Very mod

    10/10

    Sabrina · solo traveller · 2026-10-13

    “Location location location! In China town in the city, best food and short walks to mall and all the shops and restaurants”

  • Was clean and great location, just not what we expected for such an expensive price

    6/10

    Jacquie · couple · 2026-10-12

    “Helpful, kind staff”

  • Convenient hotel for a weekend away

    8/10

    Niamh · couple · 2026-10-12

    “Staff were very friendly and helpful throughout our stay. Bed was extremely comfortable. Location was really good. Easy walk to the river and lots of bars and restaurants around. Happy hour is a very nice touch.”

  • Convenient and comfortable

    8/10

    Shauna · couple · 2026-10-11

    “Amazing location, walking distance to heaps of laneway restaurants and close to the Melbourne marathon! Very comfortable bed and friendly staff. Good value for money, nice sized room!”

  • Guest review

    10/10

    emndaz · solo traveller · 2026-10-11

    “-location is great. Close to shops, cbd, food and bars -Staff were friendly and helpful.”

  • Fantastic stay in Melbourne

    10/10

    Gerard · couple · 2026-10-11

    “Beautiful hotel in a fabulous location in the theatre district. Next to great restaurants & bars. Happy hour every evening was a nice touch. Staff were so friendly.”

  • Great fun trip, and perfect location

    10/10

    graham · couple · 2026-10-10

    “Perfect location with lots of fantastic restaurants nearby, and easy access to the tram system The staff were great and always helpful The evening happy hour had very nice wine, and made it easy to share info with other guests”

  • friendly staff, comfortable but noisy

    7/10

    Belinda · couple · 2026-10-09

    “Friendly staff, comfortable, good location”

  • Great location. Super comfy beds, rooms are very small though.

    9/10

    Kym · couple · 2026-10-07

    “The beds were so comfy. Service was great. location amazing!”

  • Guest review

    10/10

    Bri · couple · 2026-10-07

    “Great service, very clean and in a great location.”

  • Guest review

    9/10

    Shenelle · couple · 2026-09-19

    “Great location and a lovely stay. The happy hour was definitely a highlight!”

  • Good location, clean, spacious and gstaff.

    9/10

    Nicholas · couple · 2026-09-17

    “Very good”

  • Very pleasant and comfortable stay

    8/10

    Mary · extended group · 2026-09-14

    “Location and very helpful staff”

  • Choose this one!

    9/10

    Victoria · couple · 2026-09-14

    “The location was perfect for visiting the Princess Theatre and walking distance to many good eateries. The staff were very approachable and personable. The room felt like luxury. Will definitely stay again!”

View all guest reviews

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