Hotelaholic

Melbourne · Victoria

Sofitel Melbourne On Collins

25 Collins Street, Melbourne, Victoria, 3000

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Rooms with Panoramic Views

    Experience the breathtaking cityscape from levels 36-50, overlooking the Yarra River and Port Phillip Bay. The chic modern furnishings and high-tech amenities ensure a comfortable stay with a touch of French elegance.

  • Club Sofitel Executive Lounge

    Elevate your stay with exclusive access to the highest executive lounge in the city. Indulge in personalized service, signature meals, and drinks while enjoying stunning city views from the 35th floor.

  • Dining and Fitness Experiences

    Savor sophisticated dining at No35 restaurant, sip on cocktails at Atrium Bar on 35, and stay active at the fully equipped SoFIT gymnasium on level 36. Enjoy panoramic views while dining and working out.

Immerse yourself in luxury and convenience at Sofitel Melbourne on Collins. Book now for an unforgettable experience in the heart of Melbourne CBD.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Great location

  • Beautiful views

At the hotel

Popular amenities

76 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Breakfast in the room
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Public transport tickets

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Temporary art galleries
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,634 reviews
10/ 10
Location, friendly staff, clean comfortable facilities
Michael · couple · 2026-10-13

The guest experience

9.0out of 10
1634 verified reviews

Loved most

  • Exceptional service
  • Great location
  • Beautiful views

Worth knowing — Dirty bathrooms · No swimming pool · High breakfast cost

How guests scored the stay

  • Service9.9

    Staff were consistently praised as exceptional, welcoming, and professional.

  • Location9.4

    Multiple reviews highlight the great location of the hotel.

  • Overall Experience9.4

    Guests enjoyed their stay, praising the overall experience despite minor drawbacks.

  • Food and Beverage8.9

    Food service was mentioned positively, but breakfast costs were noted as high.

  • Room Quality8.8

    Rooms were clean and comfortable, with great views, although some felt dated.

  • Value for Money8.8

    Some comments indicate a feeling that the price did not align with the room quality.

  • Cleanliness8.4

    Some reviews mentioned that the bathroom was dirty and the room could be cleaner.

  • Amenities8.4

    Some amenities were noted as lacking, such as a swimming pool.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 12 recent stays rated 8+

9.01634 reviews
  • Luxury and Comfort

    10/10

    Michael · couple · 2026-10-13

    “Location, friendly staff, clean comfortable facilities”

  • Fantastic

    10/10

    Vicki · solo traveller · 2026-10-11

    “Service & location friendly staff”

  • Overall the hotel has ambience and is in a good location.

    7/10

    Testing · couple · 2026-10-08

    “Breakfast was excellent. Very good selection.”

  • Room with a view

    9/10

    Tim · solo traveller · 2026-10-07

    “Fantastic view and comfortable room.”

  • Guest review

    9/10

    Dmitrii · family with children · 2026-09-15

    “Потрясающий вид из окна”

  • Great location, with amazing city views and good breakfast options!

    8/10

    Kayleigh · solo traveller · 2026-09-12

    “Great city views, the most comfortable bed! Room service has good options! Smells nice throughout the hotel, was gifted a bottle of wine on arrival for my birthday nice surprise!”

  • Guest review

    10/10

    Debra · couple · 2026-09-09

    “Wonderful hotel, fabulous location, amazing staff.”

  • excellent

    9/10

    NaimaTag · solo traveller · 2026-09-09

    “the room /the view”

  • Everything was great

    9/10

    Charvi · couple · 2026-09-04

    “Every thing”

  • The sofitel is a home away from home.

    9/10

    Maryanne · solo traveller · 2026-09-04

    “The location is close to restaurants, shopping, arts centre and cbd. The in-house restaurant no 35 is superb.”

  • Staff are always great

    9/10

    Michael · couple · 2026-09-03

    “It is always terrific”

  • Best location. Beautiful rooms. Fabulous staff

    10/10

    Ainslee · couple · 2026-08-31

    “The bed and pillows were so comfortable Room staff were absolutely lovely Best location to walk into town or close to tram and station”

Hotel info and reviews come from third-party sources.