HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodations
The 5 Star Superior Palais Hansen Kempinski Vienna offers a luxurious lifestyle in a historic landmark building, with spacious rooms adorned with high-quality fabrics and equipped with Nespresso machines and Salvatore Ferragamo toiletries. Enjoy views of historic buildings or the inner courtyard, along with free WIFI and air conditioning throughout the hotel.
Gourmet Dining Experience
Indulge in a wide range of Viennese specialties and international dishes at the hotel's two restaurants, lobby area, and impressive breakfast offerings. Treat yourself to exquisite a la carte dishes, a cigar lounge, a bar serving delicious cocktails, and a Sushi Restaurant for a diverse culinary experience.
Relaxation and Wellness
Unwind at the 800 m2 luxury spa with a hydro pool, saunas, and fitness center, offering a rejuvenating experience. Enjoy a sauna area with four different saunas, 6 treatment rooms, and state-of-the-art fitness equipment. End your day with a relaxing spa session or a workout session in the fitness center.
Book your stay at Palais Hansen Kempinski Vienna and experience luxury, gourmet dining, and relaxation in the heart of Vienna.
HAPPI HIGHLIGHTS
Attentive service
Beautiful hotel
Great location
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Allergy-free room
- Babysitting/child services
- Bar
- Beauty Services
- Breakfast in the room
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Heated pool
- Indoor pool
- Manicure
- Massage services
- Pedicure
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Delivered food - securely covered
- Food delivered to guest room
- Kid meals
- Kid-friendly buffet
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Cycling
- Fitness center
- Fitness facilities
- Personal trainer
- Sun loungers or beach chairs
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Non-smoking rooms
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Tour desk
- Walking tours
Services & essentials
- Business center
- Cashless payment available
- Daily housekeeping
- Designated smoking area
- Face masks for guests available
- Family rooms
- Free WiFi
- Key card access
- Live music/performance
- Mobile app for room service
- Non-smoking throughout
- Room service
- WiFi available
Review in focus
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