The Hotel Bristol, a Luxury Collection Hotel, offers luxurious rooms and suites with elegant marble bathrooms, air conditioning, and flat-screen TVs. Enjoy 24-hour room service and complimentary mineral water upon arrival.
Culinary Delights
Indulge in Austrian delicacies and international cuisine at the Bristol Lounge Restaurant, recognized by Gault Millau. Savor specially created vegetarian and vegan dishes, and don't miss the delightful Afternoon Tea with a selection of pastries and sandwiches.
Exceptional Amenities
Unwind at the Bristol Bar with themed cocktails, visit the 5th-floor gym with stunning views, and utilize the business center with complimentary computers and printers. Benefit from the Clefs d'Or concierge service for insider tips and enjoy free WiFi throughout the property.
Experience luxury and convenience at Hotel Bristol - book now for an unforgettable stay!
✦HAPPI HIGHLIGHTS
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Friendly staff
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Great location
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Spacious rooms
At the hotel
Popular amenities
82 listed
24-hour security
Access to health care professionals
Accessible shuttle
Accessible train station shuttle
Air conditioning
Airport transportation - drop-off (surcharge)
Airport transportation - pickup (surcharge)
Allergy-free room
Art gallery on site
ATM/banking
View all amenities
Dining & drinks
Cooking class
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar/deli
Wine release events
Fitness & outdoors
Broadcast Live sport events
Fitness facilities (surcharge)
Public transport tickets
Tennis lessons on site
Rooms & comfort
Non-smoking rooms
Soundproof rooms
Television in common areas
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Safety deposit box
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
No accessible shuttle
No accessible train station shuttle
Parking
Secured parking
Shuttle service (additional charge)
Wheelchair accessible
Guest services
Concierge service
Currency exchange
Express check-in
Express check-in/check-out
Fax/photocopying
Front desk (limited hours)
Invoice provided
Ironing service
Luggage storage
Pet basket
Pet bowls
Pets allowed
Private check-in/check-out
Supervised childcare/activities
Tour desk
Services & essentials
Bicycle-friendly property
Car hire
Cashless payment available
Concerts/live shows
Face masks for guests available
Family rooms
Free wired internet
Garage
Grocery deliveries
Guest education on local ecosystems and culture
Housekeeping on request
Internet access
Key access
Key card access
Non-smoking throughout
Packed lunches
Reception hall
Room service
Thermometers for guests provided by property
Vegetarian menu options available
Review in focus
117 reviews
10/ 10
The service was exceptional! The staff was very welcoming. From the nightly turndown where chocolate treats and notes were left on the beds to the room service felt luxurious. The hotel has such rich history and the elegance to prove it.
The location was great, and we were able to walk to many attractions.
The hotel is located in close proximity to many key landmarks and public transport.
Overall Experience8.6
Most guests had a positive overall experience and would recommend the hotel to others.
Service8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Room Quality8.2
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Food and Beverage7.4
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Cleanliness7.2
Guests consistently mentioned cleanliness as a positive aspect.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
9.3117 reviews
Timeless elegance with old-world charm
10/10
_1rockthekeys · Couples · 2025-02-21
“The service was exceptional! The staff was very welcoming. From the nightly turndown where chocolate treats and notes were left on the beds to the room service felt luxurious. The hotel has such rich history and the elegance to prove it.
The location was great, and we were able to walk to many attractions.”
A memorable stay!
10/10
nanakib2022 · Family · 2025-02-13
“Our stay at Hotel Bristol Vienna was wonderful. The staff was very friendly and made us feel welcome. We were traveling as a family of three, and the hotel had already set up a bed for my child before we arrived, which was a nice touch. Our room was large and had a great view of the opera house. Every little corner of the hotel makes you time travel. The lift was so special, it reminds you of an orient express wagon! We felt very comfortable and will remember this special experience.”
Great place for a special event
10/10
362jameslb · Couples · 2025-01-23
“Lovely and spacious room. Turndown service was nice treat. SPECTACULAR bathrooms with separate tub and shower. Concierge service obtain Vienna Opera tickets 24 hours before the performance! Breakfast buffet was nice and omlettes to order was nice as was the eggs benedict option! WE WILL STAY AGAIN!”
Massive rooms in heart of the city
10/10
katkrieger · Couples · 2025-01-15
“LOVED this hotel so much. The rooms were MASSIVE. So much room to spread out. They are 'old' feeling but in an antique chic way, not a dated stale way.
Amazing restaurants on site. We had breakfast in bed twice (and it was less expensive than the buffet pricing they offered. I do not recommend adding breakfast to your room, even though they offer a pre-pay discount).
There is a concierge who helped us with reservations and exchaged cash for us with no fee. This was amazing, because using an ATM in the city had a crazy fee on it. We also didn't really need euros...except for one restaurant we went to.
There was a nice (but small) gym, they stored our luggage when we arrived early, and gave us check in a few hours early (though not much). The service and staff were exceptional.
There is also a lobby bar that is extremely cozy and chic.
The elevator was a bit small and slow.
This hotel is about to close for a 2 year renovation. Can't wait to see what it looks like when it's complete!”
Beautiful old fashioned Hotel
10/10
fabioandyulia · Business · 2025-01-14
“My stay at this Hotel exceeded my expectations. I had a wonderful big room, if old fashioned and apparently not recently renewed, which nevertheless was quiet, very clean and friendly. The staff, especially at the restaurant, was competent and friendly. I was very pleased.”
Guest review
8/10
Melvin · 2025-01-14
“Will probably stay here again in the coming spring ”
Just OK
6/10
lifeenthusiastAB · Couples · 2025-01-10
“Tired hotel awaiting a much needed refresh. Doorman was lovely and welcoming. Concierge did not return many emails prior to trip, however, they did OK when I met them in person. Breakfast however, was busy and chaotic. The lady who sat us for breakfast on the first day in the sunroom did not point us to where the breakfast buffet was. We waited for 20 minutes and no waiter showed up, so I had to go find a manager. Similar chaotic experience every morning during our day. Hopefully the renovation will uplift the spirit of the staff and this beautiful property will be warm and welcoming. Location is great overlooking the opera, and even though it was cold, we enjoyed tea on our balcony with the opera view.”
Guest review
8/10
Gabor · partner · 2025-01-01
“Grand property, beautiful restaurant. Everything perfect except the bathroom. The bathroom is too small for two persons, it is in strong contrast with the rest of the facility.
Staff is very helpful and competent.”
Perfect hotel and five star stay
10/10
T1350SJrachell · Family · 2024-12-31
“Absolutely incredible stay- from the checkin we were so impressed! Everyone is so attentive, perfect location, and the breakfast was beyond luxurious.
Very impressive rooms and view, ammenities were perfect and a five star experience overall.
Absolutely book this hotel you will not regret it”
Impeccable room, service, food
10/10
LoveTravel1847000 · Couples · 2024-12-20
“Exceptional hotel that brings you back to another era in time. The bar is small but full of character with dark woods and comfy chairs. It was nice that they gave us a nut mix, olives and popcorn with our drinks. The dining room is elegant with its vaulted ceilings and the service is impeccable for breakfast.
The room we had was larger than an ordinary room. It had a separate room for the toilet and another room for the sink, makeup table and tub. My one complaint is the shower. When it is turned on, there is no way possible to stop the water from running out onto the floor.
Then there is a separate sitting area and desk with a mini balcony overlooking the Opera House. We were told that the hotel will close in 2025 for a 2 year renovation. I hope they maintain some of its charm while updating the plumbing and electrical work.
Nice touches include a nightly turndown with chocolates and a note about Vienna’s history. They provide a bowl of apples at every floor by the elevator. Service was excellent for all departments. I’d come back to this hotel as it is centrally located in the inner city ring. Great trip.”
Will Be Back!!
10/10
BRIDGET · 2024-12-18
“Spectacular ”
Guest review
10/10
Paul · 2024-12-17
“Great and elegant spot in a major thoroughfare for enjoyment about all things Vienna. Was a lovely stay there.”
Guest review
2/10
Samuel · 2024-12-12
“My experience was less than expected
”
Guest review
10/10
MARCO · partner · 2024-12-11
“Great classic hotel. The location is the best in the city. It is located in the entrance to everything. The service is excellent.”
Great experience in Bristol Hotel
10/10
MeydanBM · Couples · 2024-12-06
“The staff were delightful and welcoming. It is one of those hotels that feel like it is more of a castle, and you are on a royal visit.
The room was comfortable and very spacious with lots of storage place. The shower had a high level of products and was overall very luxurious.
The breakfast hall is just stunning, in my mind it was an old hunting cabin for lords.
To top it all, we ordered some room services (steak and schnitzel) and of course it was great. Location is obviously very good, just a step from the central street, and right on top of a metro and bus station.”
Exceptional staff!
10/10
DMG3333 · Couples · 2024-12-05
“Wonderful hotel in a fantastic location. Our room was huge! And the breakfast and bar very good indeed All great but what was exceptional was the staff. To a man, they were friendly and professional and couldn’t do enough to help you. We had a brilliant time.”
Guest review
2/10
Afaq · 2024-11-29
“No”
Place to spoil yourself
10/10
Eugene · 2024-11-21
“I had an amazing time at your hotel! The hotel environment was fantastic and welcoming , and the staff were always smiling and ready to help. Can't wait to come back!”
Great Fabulous Hotel
10/10
MaiaTsereteli · Family · 2024-11-10
“It is indeed a great and fabulous hotel with the special charm. Evening turndown service with a lady bringing nice notes and chocolate elevates fairy tale stay experience. We were having charming Opera View and it was great. Breakfast hall is simply the best. Reception young lady originally messed our rates with reservation team. However, their supervisor Jasmine has made extra mile to correct it. Overall, it is a great hotel. Special thanks to italian bellman for a welcoming introduction while checking in the room.”
Great Location with so much history and grace
10/10
pawjam · Family · 2024-11-04
“If you are traveling to Vienna, the Hotel Bristol is in the heart of everything. We were only in town for two days, but the location gave us easy walking access to amazing sites and is next door to the Vienna Opera House.
The Hotel provides an Amazing exterior view, historical lobby, rooms, elevators, and service that we wanted when booking a historical hotel. It felt almost boutique -ish.
As soon as we were dropped off, the staff made a great impression - Doormen and others helped escort us into the lobby and helped with bags, while making us feel very welcome. We loved the historical interior. Room was ready on time and off to see Vienna in minutes. Recommend requesting a street view - given Hotel's corner location and the beautiful opera house next door. So much history everywhere.
Room was quaintly decorated with historical furniture and had more accessories and convenience items than one could ask for. Bed may have been most comfortable of our entire trip and the management-hospitality team members (especially Kristina) worked hard to make sure we enjoyed and appreciated our visit.
Would definitely visit again and take advantage of their other amenities !”
