Name: Rosewood Baha Mar
Address: One Bahamar Boulevard, Nassau, BS
Rating: 9

Live guest feedback

Guest reviews

Mixed experiences

35% of 20 recent stays rated 8+

9.0183 reviews

Beautiful Rooms Attached to a Carnival Cruise Ship
4/10
DRLand · Business · 2026-03-08
“Our second and last stay at the Rosewood. We were a small group (5 rooms, 9 people, staying anywhere from 5 to 7 nights). Our total group bill was in the neighborhood of $150,000. The staff of the hotel is great. The rooms were nice. The housekeeping was excellent. But that's where it ends. Everything was crowded, overpriced and nothing special. It was nearly impossible to get reservations in the restaurants. When you could get in you, were confronted with obscene prices, super slow service from the kitchens, and with a few exceptions, mediocre food. The common areas were filled with underaged, overserved kids (never once saw anyone carded) and an assortment of other rowdies. If you are looking for a high-end, luxury experience, this is not it. It's more like a Carnival cruise.”
The Perfect Luxury Vacation for Families
10/10
joshuadoubleyou · Family · 2026-03-01
“My family just returned from a lovely five-night stay at the Rosewood Baha Mar and it was truly a wonderful experience. I can't recommend it enough as the perfect destination for families with young kids who are looking for a luxurious and convenient place to get away. The Property: The property is lush and well-landscaped, with beautiful tropical foliage, a pond full of stunning koi and African cichlid fish, and spacious bright green lawn. As an avid gardener, I particularly appreciated (and envied) how immaculately-maintained it was. We saw groundskeepers fastidiously working away every morning pruning branches and carting away leaves. The front entrance and lobby to the Rosewood is stunningly-decorated and very faintly perfumed with a pleasing tropical fragrance. The gentleman at the front desk that printed out my bill for me and asked about how our stay was going stood out due to his warmth and friendliness (which I wouldn't say was necessarily true of the concierge or some of ladies check-in). The Pool: The swimming pool is spacious, clean, and offers a glimpse of the turquoise ocean just over the horizon with the beach only steps away from the shallow end. The pool is perfect for families with young kids like ours, as there is a zero-clearance entrance that gradually transitions from a few inches to several feet the further in you go. There are multiple lifeguards who watch the kids like a hawk, which was reassuring and a nice unexpected perk. They occasionally intervened politely and professionally whenever a swimming child was playing in a manner that was unsafe. The staff at the pool, both the servers and the attendants, were quite attentive and regularly checked in on us unprompted to see if there's anything we needed. We never had to wait particularly long at all for drinks or ordered food. While I'll give a special shout out to the pool wait staff Sidney and another guy whose name I can't remember but rhymed with "the man" (because he said his name was [something] "the man" lol), I commend all the guys who worked at the pool for being so friendly and on top of things. The Beach: We only spent one day at the beach but service was good (not as outstanding as the incredibly-attentive staff at the pool but still good nonetheless) and the beach was clean. We even spotted a dolphin right off the Rosewood's beach one afternoon, which thrilled my daughter and made her stay. Our Room and Hotel Cleanliness: Our well-appointed room was spacious, appeared newly-redone, and was thoroughly-cleaned daily. We slept incredibly well on the comfortable mattresses and soft linens, and it was comparably easy to have a quiet evening as compared to the other properties on the Baha Mar compound (the closer you are to the SLS Hotel, the louder it gets). The housekeepers were very warm and friendly, routinely stopping us with a smile on their faces to see if there was anything we needed. In fact, the entire Rosewood hotel was incredibly neat and tidy - one of the cleanest, well-kept hotels I've stayed in and rivaling five-star resorts I've been to in United Arab Emirates and Switzerland. Dining: MAKE RESERVATIONS FOR DINNER EVERY NIGHT. To be frank, you will have a lot of trouble finding a place to eat on the Baha Mar compound without reservations. There were long lines of people standing around waiting because they didn't make reservations before they arrived. While we enjoyed many of the restaurants on the Baha Mar compound, our favorite meal by far was at the Rosewood's Café Boulud. The service and the food were far superior to all of the other restaurants at Baha Mar. We couldn't have enjoyed this meal more - if you're a seafood lover, be sure to try the delicious Red Snapper and Conch Salad if you have the opportunity and thank me later. The recommended wine pairing was spot-on. All of the servers at Boulud who assisted with our meal were incredible; warm, attentive, and professional. This was one of my most favorite meals I've had while on vacation in a very long time. I'll also note that I didn't wake up early enough for breakfast at the Rosewood but my family did and they really enjoyed both the food and said that service was very good. Finally, I want to give a huge thanks to the Guest Relations and Quality Services Manager Ivanna Capron. She truly went above and beyond to accommodate us when we asked for a special treat to surprise our kiddos and delivered the level of service one would expect from a Rosewood property. Job well done to the Rosewood Baha Mar and Café Boulud. Our stay with you was a total hit and we definitely hope to return again in the future.”
If you like cruise ships…
6/10
Freedom725258 · Family · 2026-02-28
“Best analogy I can come up with is this is a cruise ship on land. The Rosewood is nice. Nice but generic. Nothing makes it a Rosewood when comparing to other Rosewoods. Having said this perhaps it is still on the nicer side for the area. Just bleh.”
The best hotel ever - a 10!
10/10
emilygW639HM · Friends getaway · 2026-02-27
“The service is amazing— Stacy the front desk manager is awesome! Professional and cool under pressure”
The spa services were great but no amenities. The food and service overall is so subpar for a Rosewood. Never recommend
4/10
christinao883 · Business · 2026-02-19
“Incredibly subpar service and food overall not Rosewood quality. No amenities at spa, every restaurant is tough to get in and super expensive.”
Disappointing
4/10
D8232WZjohnl · Family · 2026-02-18
“This hotel lacks rosewood level service food and generally the level of luxury. Disappointing given prices. Kids club is sub par and food was unacceptable given pricing.”
Incredible facility! Just not for us
6/10
wise2374 · Couples · 2026-02-16
“This is an impressive hotel situated in an even more-impressive sprawling Baha Mar complex. The grounds and facilities are spectacular. As for the rest, I'm reminded that they were chock-full during a very busy vacation week, and I think our expectations for something more relaxing were probably misplaced. This isn't necessarily a serene retreat. It's too close to the rest of the Baha Mar complex, and while it's separated from it, you see and feel the activity on the other side of the wall. It felt more like the smaller nicer hotel in an otherwise blingy and impressive Las Vegas-style resort. So expectations of a quieter and relaxing environment were a bit off, But there were a few things that left us with a not-great taste, mostly to do with interactions with people working there. Some of the team members were just unfriendly - and maybe some of that's to be expected on a weekend in which they have to staff up. We had a really surprising experience with a staff member who started blaring loud pumping music near the beachgoers on a Friday afternoon in advance of a newish Friday afternoon event they do at their beachfront restaurant. Every single person on the beach couldn't believe how it went from quiet to dance club within seconds, and the man who was setting it up was, like, surprisingly rude in his response to us. He said something to me I won't repeat here, Finally, a lovely manager came and helped resolve it after a while and managed to tone the music down a bit, But by then we were all rankled by the experience with this staff member and by no longer having one spot to be able to relax in quiet. Sometimes it's the little things and this $2 one bugged me. (I can't believe I'm writing about $2.) At the breakfast the menu says that coffee is $10 (!) and if it's drip it includes refills. So when I got the bill (without refills by the way) I see there's a $12 charge. Now I don't really care about an extra $2 when i'm paying over $2k per night for a room to start with, but I looked again at the menu to see if I'd maybe missed something, and then asked the wait staff over to inquire about why the extra charge when the menu doesn't reference it. I didn't get a clear answer other than it was to cover refills, but when I asked another staff member about it, he said it looked like a typo. So,that's about when I started to feel a bit nickel-and-dimed by this place, like maybe I was being taken advantage of, and it just didn't feel very good. Like this little $2 charge with no explanation or transparency really landed poorly with me. And that's when I knew I wouldn't return. But - would I recommend it for a family that wants luxury accommodation, isn't looking for the serenity but rather wants some of the action in an incredible Baha Mar facility? I actually would.”
Not a relaxing hotel
6/10
674clarem · Family · 2026-02-10
“Just returned from 7 nights at this hotel and unfortunately not the relaxing holiday we were hoping for. For the most part of our stay the hotel was hosting a conference and the hotel was totally overrun with it. Daily functions related to the conference meant that some of the public spaces were closed off to guests such as ourselves who were on holiday. The noise levels in the evening when events were being held were totally unacceptable - it was if the hotel doesn’t care that people are on holiday. The proximity to the other two hotels was also an issue - it constantly felt manic with the volume of, often, loud groups of people wandering around drinking alcohol in and around the Rosewood. Clearly coming through the casino from the other hotels. Securing restaurant reservations was also a pain - if you didn’t book well in advance you didn’t get in. Rowdy queues formed at most of the venues. Reception very rude on our last day - we had an overnight flight back to the UK leaving the hotel at 7pm and they would not provide a hospitality room to shower and change without a battle. All in all we have had much better experiences in luxury hotels that have cost a lot less than this - it is overpriced and not worth it. I would be very reluctant to use the Rosewood brand again.”
Frustrating stay that didn’t feel 5 star
6/10
claraaY2337EN · Couples · 2026-02-09
“I rarely leave negative reviews, but I’m sharing this because I left genuinely disappointed especially given the price point and the reputation of the Rosewood in the Bahamas. We booked this stay expecting a true unwinding escape from New York (we both have very demanding jobs), and while the property has undeniable potential, the experience fell far short of what I associate with a 5 star hotel. The room: Our room was tastefully designed, comfortable, and exactly the aesthetic you want on vacation. We were on the 5th floor with a view over the central backyard area. Unfortunately, what should have been a peaceful setting became the opposite. Noise / lack of tranquility: One night there was a wedding party with extremely loud music that went past midnight. The sound carried so strongly that it honestly felt like the party was in our room. For a hotel positioned as a luxury, restful escape, this was unacceptable. Sleep and quiet are not “nice to haves” at this level they are BASIC expectations. Service & billing issue: I also had questions about a payment the hotel collected. It was almost impossible to find someone at the front desk when we needed help, and communication afterward was frustrating. After several emails, I finally got a call from someone who seemed completely uninterested in resolving the issue. For a luxury brand, I expected ownership, clarity, and follow-through not indifference. Breakfast: Breakfast was fine, but not memorable and definitely not up to the standard I expected from a top tier property. It felt more “average resort breakfast” than a standout experience. Overall: When you pay 5 star prices, you’re paying for peace, consistency, and exceptional service. Instead, we experienced disruptive noise late at night and surprisingly poor support when we needed help with billing. We left with an unsweetened feeling about the brand, and I would hesitate to pay this premium again especially at other Rosewood locations. Would I return? Not at this price, and not unless the hotel improves its noise management and service responsiveness significantly.”
Stay Elsewhere
2/10
Deer24 · Couples · 2026-02-01
“I should have listened to the other reviews. If you want to take your kids to a water park in the Bahamas - then Baha Mar could be just the place. If money is absolutely no object and you don’t care about bad value, then stay at the Rosewood. Otherwise, just stay at one of the other Baha Mar hotels. If you want a peaceful or luxury vacation, stay elsewhere.”
Not the Luxury We Expected
4/10
wrengill · Family · 2026-01-21
“We arrived with moderate expectations, but ultimately found our stay at Rosewood Baha Mar to be disappointing. To start with the positives: the grounds and hotel are beautiful and well maintained. The Rosewood is noticeably quieter and less crowded than the SLS and Grand Hyatt, and the pools never felt packed. The flamingo encounter was genuinely wonderful and is something I would highly recommend, especially for families. Keeper Arienne was warm, knowledgeable, and clearly passionate about the animals, and she did a lovely job helping our daughter interact with the birds. Unfortunately, the remainder of our experience fell well short of what we expect from a five-star property. This may resonate particularly with travelers accustomed to other luxury hotels, such as Four Seasons, as the level of service and consistency here did not compare. We chose Rosewood specifically because we were traveling with a toddler and believed it would be well suited for families, given the dining options, access to Baha Bay, and the way the property presents itself. Prior to arrival, the concierge team was responsive and helpful by email, which set high expectations. Once on property, however, the experience felt disjointed and inefficient, with very little sense of ease or attentiveness. Service throughout our stay was inconsistent. On our first day at the lagoon pool, after being set up with towels, we were told to use the service button to place orders. Despite pressing it multiple times, no one came for over 30 minutes. Servers passed by without acknowledgment, and when one finally approached, they closed the umbrella over my chair without saying anything and walked away. I was genuinely surprised by this interaction. Eventually, I had to approach a staff member to place an order. The following day was somewhat better with a more attentive attendant, but overall it felt as though service was prioritized for regular guests. We tipped well and early, yet still felt like an inconvenience when asking for assistance and were checked on far less frequently than others nearby. One positive is that pool seating was plentiful, and there was no need to wake up extremely early to secure chairs. The zero-entry lagoon pool is understandably popular, though even arriving around 7:00 a.m., some chairs were already reserved. As for the pools themselves, while the lagoon pool is attractive and designated as a family pool, it was uncomfortably cold. Our toddler could not stay in it for long, so we ended up at the cabana pools, which were warmer but far less appealing. Dining was another area of mostly disappointment. We tried Costa, Marcus, Cleo, and Katsuya. Costa was particularly poor, with the exception of the guacamole. Marcus was inconsistent food-wise, and service there felt cold and unwelcoming. Cleo had good food, but we were seated outside near a service door while many better tables appeared to be available. When I asked to move, I was told nothing else was open, yet those tables were still empty when we left. Katsuya was the exception, with both the food and service being very good. We also experienced a significant issue in our room. Our bathroom light repeatedly turned on by itself in the middle of the night, waking us multiple times. I called the front desk around 8:00 p.m. to report the issue. They asked if they could send someone immediately, and I explained that our toddler was asleep and requested that someone come the following morning. This was acknowledged and agreed to. However, at 11:30 p.m., someone rang the doorbell repeatedly and knocked loudly, waking our daughter. It took quite some time for her to fall back asleep. After again speaking with the front desk and reiterating that maintenance should come in the morning, the same issue occurred again the following night. Ultimately, what lingered most from this stay was not the amenities, but the overall feeling it left us with. A significant portion of the staff at Rosewood and across Baha Mar made us feel more like an inconvenience than welcomed guests. While others may have had different experiences, this was ours—and it is not one we would choose to repeat.”
5 star prices, 2 star experience.
4/10
mdttravels · Family · 2025-12-29
“This is more hotel than resort and it is by far the lowest ranked rosewood property, globally. I've been to many and all of the beach resorts. The rooms are dated, some staff are excellent and some have zero interest working. The food is average on its best day, below average most days, yet outrageously priced like a 3 Michelin star restaurant. How about $25 for a hot dog? Yea, that price does include the relish. If this was $500 a night I'd give it 4 stars, but at nearly 3k all in per night, this is a 1 star resort adjusted for price. Pool chairs are impossible to get unless you get an early start. The place is frigid, bring a sweater. They'd be better off spending less on electricity and more on the guest experience. Zero Chance of a return visit.”
Save your money
2/10
Relax34660289073 · Family · 2025-12-27
“For a resort charging $2,000+ per night, this was a deeply disappointing experience and one we would not recommend—especially for families. From the start, service fell far short of expectations. After check-in, our luggage did not arrive for hours, leaving us without essentials and with little urgency from staff. Several promised in-room amenities were missing, requiring repeated follow-ups to address. Breakfast, which is included with the room, involved an over one-hour wait just to be seated, with no alternatives offered. For families, this is especially frustrating and impractical. Despite being marketed as a destination resort, there was no availability for activities, even early in our stay. Pool service was also extremely slow, with a 45-minute wait just to receive a drink. Most surprising is that there isn’t even basic complimentary coffee in the morning without long waits or extra charges—something that feels unacceptable at this level. The property itself is beautiful, but luxury is about service, efficiency, and hospitality. For families paying this rate, there are far better options. Honestly, you would be better off staying at the Hyatt next door, where the experience is more reliable and far better aligned with the cost. Unfortunately, Rosewood Baja did not deliver the level of service its name or price promises, and we would not return.”
Husband and I research
10/10
575kimi · Solo travel · 2025-12-26
“Beautiful and elegant and had a wonderful time. Flamingos/casino/club suite and food were all wonderful. Recommend and will go back!”
Great couples weekend away
10/10
evany131 · Couples · 2025-12-24
“We went with two couples for a four day getaway and we had a wonderful time. The setting is beautiful and our room had a great view of the ocean. The room was clean, well appointed and quiet. I liked the fact that the Rosewood was close to the ocean and they have a great beach chair setup. We loved our morning breakfasts at the Breakfast Cafe for beautiful outdoor dining. The restaurants at the Baha Mar property were all excellent and we will definitely return in the future. If you can deal with Shanecquar Collie then do so. She is a magician of customer service and went out of her way to make sure our experience was positive from the outset. Everyone should aspire to be as good as Shanecquar!”
Fabulous Resort
10/10
norman50 · Family · 2025-12-09
“The Rosewood Bah Mar is a fabulous place to spend a weekend trip! The staff is welcoming, professional , and caring to every need of your party. The breakfast is very good in the library as well as outside in the garden. The beach is quiet and comfortable seating and helpful staff! The pools are warm and they have plenty of cushions on the chairs! I would highly recommend this resort in Nassau!”
Beautiful Hotel + Staff Shout Out
10/10
stephaniecU2228RB · Couples · 2025-12-07
“Beautiful, serene hotel stay. But I’m writing to compliment Tyler at the Rosewood Nassau, Café Boulud. She is a kind soul who makes things happen! Smart, can-do attitude, and made my day with her kind gesture at breakfast. Thank you, Tyler!”
“It’s Time to Stop Counting when You Stay at the Rosewood, Baha Mar!”
10/10
BLLNDC · Family · 2025-12-02
“After our 5th plus vacation in the Bahamas at the Rosewood of Baha Mar, my daughter and I have decided to stop counting. Amazing and First Class sums up our Thanksgiving holiday at the gorgeous Rosewood Hotel. From the moment our flight landed to stepping out of Rosewood’s luxury car service, we were warmly welcomed back and hugged by the renown front desk manager, Ms. Shanecquar Collie and her friendly professional staff. As we sipped a delicious complimentary welcome cocktail, one of our favorite Butlers, admirable Aaron greeted my daughter and I and then escorted us around the property to reminisce and refresh us on all the wonderful outdoor activities, wining/dining and simply said, “whatever floats your boat!” I would be remiss if I didn’t acknowledge the entire Butler team, including the zealous Zia, courteous Corey and gentleman Greg. For the third time, we enjoyed a huge, immaculate, modernized self-contained suite that made it all the more difficult to leave by the end of our vacation. Of course, we can never forget our daily fun in the sun at the pools and beach orchestrated by the well -trained, professional and friendly attendants and servers, including MacDonald, Kenny, Scottie, Charles, George, Dominic, Manny, Stacey, DeAngelo, Kwan, Anton and Clive. The dining at Rosewood always started at the delicious well serviced Breakfast Cafe with Felicia and each relaxing evening kicked off with the “perfect” cocktail made by Fluffy and his talented bartenders at Manor Bar. In closing, “Hats off” to Ricara, Torrell and Shanecquar and the entire Rosewood of Baha Mar Family for always making our Bahama vacations the best ever!”
Under staffed and under trained
2/10
ryanrG2500NO · Family · 2025-11-28
“Worst service I’ve ever experienced from a 5 star hotel. Rosewood Baha Mar is a beautiful property and the rooms are lovely, as are the amenities - much better than the SLS or Hyatt in Baha Mar. However, so many details and all of the service that you would expect from a hotel at this price point fall flat. Breakfast takes minimum 2 hours (30 minutes for coffee to arrive, an hour for food), if you’re able to get a table. If you want ice delivered to your room, budget at least an hour or more (there are no public ice machines) and you will need to call multiple times. It became a running joke in our family over the 5 nights we stayed how long something would take. Understaffed and under trained.”
Ocean view not ocean
6/10
372emady · Couples · 2025-11-11
“The resort is outstanding. The staff are great. I would love to give them five but this message is for the general manager because the front desk. I don’t think it could done anything about it. We were very lovely. You cannot be selling your rooms as Ocean view on the sixth floor on your trees are complete me blocking the view. Maybe this was ocean view five years ago when the resort open, but right now you can’t see anything you charge me for Ocean view, but I didn’t see the ocean. Please change your policies. I love your hotel. I would love to come back, but I’m gonna make sure that when I’m back that I’m above the seventh floor.”

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Rosewood Baha Mar

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Luxurious Spa and Golf Experience:: Indulge in rejuvenating massages and relax with body treatments at the full-service spa. Unwind by taking a dip in one of the 2 outdoor swimming pools after a day on the golf course.

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Guest reviews

Beautiful Rooms Attached to a Carnival Cruise Ship

The Perfect Luxury Vacation for Families

If you like cruise ships…

The best hotel ever - a 10!

The spa services were great but no amenities. The food and service overall is so subpar for a Rosewood. Never recommend

Disappointing

Incredible facility! Just not for us

Not a relaxing hotel

Frustrating stay that didn’t feel 5 star

Stay Elsewhere

Not the Luxury We Expected

5 star prices, 2 star experience.

Save your money

Husband and I research

Great couples weekend away

Fabulous Resort

Beautiful Hotel + Staff Shout Out

“It’s Time to Stop Counting when You Stay at the Rosewood, Baha Mar!”

Under staffed and under trained

Ocean view not ocean

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