Palacio de Sal stands out with its innovative use of salt bricks and furniture, providing guests with a truly unique and unforgettable accommodation experience.
Delicious Regional Cuisine
Indulge in a culinary journey at the hotel's restaurant, offering a diverse menu of salty dishes featuring local ingredients like llama meat, lamb, and chicken. Taste the flavors of the region with every bite.
Convenient Amenities and Services
From a game room for entertainment to luggage storage services for convenience, Hotel Palacio de Sal ensures that guests have everything they need for a comfortable stay. Plus, with complimentary airport shuttle service and free public parking, your travel needs are well taken care of.
Experience the extraordinary at Palacio de Sal - book your stay now and immerse yourself in the salt-filled charm of Potosí.
✦HAPPI HIGHLIGHTS
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Location
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Staff behavior
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Amenities
At the hotel
Popular amenities
83 listed
24-hour front desk
Access to health care professionals
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Bar
BBQ facilities
Billiards
Board games/puzzles
View all amenities
Pools & wellness
Heated pool
Hot tub/Jacuzzi
Indoor pool
Massage services
Pool with view
Sauna
Spa/wellness center
Swimming pool
Dining & drinks
Breakfast in the room
Breakfast takeaway containers
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Kid meals
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Broadcast Live sport events
Kids' outdoor play equipment
Outdoor fireplace
Sun terrace
Terrace
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Fire extinguishers
First aid kit available
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Property cleaned by professional cleaning companies
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Free Parking
Parking
Private parking
Shuttle service
Shuttle service (additional charge)
Guest services
Children's playground
Concierge service
Currency exchange
Express check-in/check-out
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Pets allowed
Tour desk
Services & essentials
Business center
Cashless payment available
Daily housekeeping
Designated smoking area
Evening entertainment
Face masks for guests available
Free WiFi
Games room
Karaoke
Minimarket on site
Movie nights
WiFi available
Review in focus
297 reviews
7/ 10
Location and the pool
Afshan · family with children · 2026-10-14
The guest experience
8.8out of 10 297 verified reviews
Loved most
Location
Staff behavior
Amenities
Worth knowing — Inconvenient room assignments · High pricing for additional services
How guests scored the stay
Location9.3
The location is described as exceptional and a major positive aspect of the hotel.
Service9.2
Staff kindness was highlighted positively, making the service experience favorable.
Overall Experience9.0
Despite some inconveniences, the overall experience remained positive for many guests.
Food and Beverage9.0
Breakfast and dinner options were positively reviewed, showing good food quality.
Amenities8.8
Amenities such as the heated pool and spa received positive feedback, though there were some issues mentioned with payment systems.
Cleanliness8.6
General cleanliness was not explicitly mentioned, but the overall sentiment is positive regarding hotel facilities.
Value for Money8.4
Concerns regarding payment policies, especially from Booking, affected perceived value.
Room Quality8.2
Concerns about room quality were noted due to issues with bed assignments and comfort.
Live guest feedback
Guest reviews
Mixed experiences
71% of 17 recent stays rated 8+
8.8297 reviews
Beautiful pool n Good Location
7/10
Afshan · family with children · 2026-10-14
“Location and the pool”
Una splendida oasi nel deserto (di sale) !!!
10/10
stefano · solo traveller · 2026-09-18
“C'è poco da dire ...tutto è stato MERAVIGLIOSO !!! Una struttura unica, in uno dei luoghi piu belli del mondo! Ristoranti ottimi, SPA di livello, organizzazione di escursioni al momento, possibilità di noleggio bici e Staff estremamente gentile!
ESPERIANZA ASSOLUTAMENTE DA PROVARE!”
Guest review
8/10
Claudia Maria · extended group · 2026-08-19
“Struttura molto bella e molto comoda per i tour nel salar.”
Where World-Class Service Meets the Magic of the Salt Flats
10/10
Venture45338688630 · Business · 2026-08-05
“My stay at Palacio de Sal was truly unforgettable. Beyond the breathtaking location and the uniqueness of staying in a hotel built from salt, what made the experience exceptional was the people.
Every single member of the staff went above and beyond to make us feel welcome. I traveled to Uyuni for the 1st Film Festival, presenting a couture collection in the Salar - the staff were there for every single need, request and support. Their warmth, professionalism, and genuine hospitality were evident in every interaction. No request was ever too much, and they consistently anticipated our needs with kindness and grace.
The hotel itself is beautiful, peaceful, and unlike anywhere else in the world, but it is the incredible team that transforms it into something truly special. Their dedication to creating memorable experiences reflects the very best of Bolivian hospitality.
Thank you to everyone at Palacio de Sal for making our stay so memorable. I look forward to returning and wholeheartedly recommend this extraordinary hotel to anyone visiting the Uyuni Salt Flats.
I especially want to recognize Romy, Oscar, Jhonny, Gretzel, Cidma and Lilian who were there for me and my team. I am counting the days to return on vacation!”
Amazing Stay at the Salt Palace
10/10
adriancL8525RJ · Business · 2026-07-29
“We had such an amazing time staying at this hotel. It’s so unique and absolutely stunning. The food and drinks were delicious and there are so many fun activities to do on the property! We also treated ourselves to the SAWMANA experience at the spa, and our massages were so relaxing my husband fell asleep. I cannot recommend this hotel enough!”
Beautiful Setting, but the Rooms Need an Update
6/10
Mona_Suwan · Family · 2026-07-21
“Palacio de Sal is probably the most iconic hotel in Uyuni, so with its five-star rating and price tag, I expected a bit more.
The hotel itself is undeniably unique and beautiful. The rooms are spacious, well equipped, and the views especially at sunset are absolutely breathtaking.
However, the guest rooms are showing their age and could really use a renovation. The bed was quite springy and not particularly comfortable, and some of the furniture looked worn. That said, everything was immaculately clean.
The hotel restaurant served good food, and the overall atmosphere was enjoyable. While the location and setting are unforgettable, the accommodations didn’t quite live up to the luxury standard I was expecting.”
Guest review
9/10
11 Ms · solo traveller · 2026-07-09
“La atencion con el personal fueron muy amables y tambien los juegos recreativos.”
Uncomfortable stay in cold hotel!
4/10
terrybU6067HR · Friends getaway · 2026-06-16
“My recent visit was with a small tour group. We arrived after sunset - it was extremely cold & windy outside & we were looking forward to being in a warm hotel. We entered into the hotel which was almost as cold as the outside!!! Staff were all wearing coats & scarves!!! When we arrived in our room - it was ice cold- the window was open & cold air blowing in!!!! We called front desk who told us the wall heater was on highest setting- what a joke!!! We requested a space heater which helped but bathroom was ice cold! The beds had electric blankets but mine wasn’t working- they replaced it & that one also didn’t work! Finally the third one worked! Breakfast was good but dinner buffet was lackluster. On our last night- the restaurant was closed & we had to eat in the sports bar which required us to walk outside to enter. It was cold in there too!
Also- the pool in the spa which was supposed to be heated wasn’t (due to energy shortages). We were told that sauna required an hour notice. When I requested- was told it wasn’t working.
In addition- someone stole an item from a closed zipper compartment in my bag. This meant that a staff member was rummaging through our belongings looking for something to take. When I reported this - they said they would check cameras. They reported that they didn’t see anyone carrying anything away from my room. It was a small pouch that could fit into a pocket- so, of course it wasn’t seen. The camera would have shown anyone entering my room but they obviously didn’t care. There was a very tiny safe that I had to share with my roommate & pouch would not fit. Thought it would be safe hidden away.
The situation in Bolivia is dire. I am not sure if the tour company was aware of the hotel’s lack of heat. All I can say is they should not be operating under these conditions. We spent 3 very uncomfortable nights there.”
Disappointing experience that could be vastly improved
4/10
P692XSalexg · Friends getaway · 2026-06-12
“I rated it poor in the basis that this should have been a top experience. We stayed during a time of civil strife in Bolivia and I was understanding of the affect this has on access to gas etc. and so most of the hotel was cold, we relied on air conditioner to keep our room warm as the radiators turn off before we requested extra blankets. The real reason I rated this poorly was the lack of information provided about services - there is nothing at check in to explain and we had to seek everything out. The disappointing part was we had to debate with restaurant staff each meal that we had included food in our package - which they only got right on the last night and were argumentative each time. The food up until that night was tasteless. The cleaning staff, outside events and gift shop worker were friendly and considerate.”
Guest review
3/10
Joscelin · solo traveller · 2026-06-04
“Mattress heating!”
Some luxury in a salt area
10/10
Lialis · Couples · 2026-05-27
“Pretty amazing that such a hotel has been implemented on such a location. Feels pretty luxury in a deserted area of salt. So only positive remembrances on room, food, area, personnel etc.”
Very unique
8/10
CherylDale · Family · 2026-05-26
“😃 Amazing hotel, spacious rooms and a lovely seating area in the room overlooking the outskirts of the salt flats.
One of our rooms was lovely and warm, the other less so.
Lots of things to do outside - carousel, mini wheel, trampolines, drawing station, fire pits.
The buffet breakfast was good and included an egg station - we'd been missing having fried eggs so we thoroughly enjoyed them.
☹️ Main part of the hotel wasn't particularly warm. We had wanted to go in the swimming pool before dinner but the water was cold, as was the spa area.”
Amazing hotel on the Salar!
9/10
gianluca · couple · 2026-05-06
“Amazing hotel!
Loved it since the time we stepped into the reception.
Great style and design. Lovely service. Nice spa. Large and comfy rooms. Great breakfast. Good choices for dinner!”
Recommended
10/10
Zilan · couple · 2026-04-27
“All”
Un lugar soñado y mágico para venir en familia y disfrutar
10/10
Gomez Grijalba · family with children · 2026-04-12
“La piscina, el desayuno, la habitación, el spa, sueños y leyendas, atención del personal, el sport bar”
Guest review
10/10
Gibran · family with children · 2026-04-09
“Es espectacular el hotel, hermoso y tiene varias actividades por hacer incluidas en el precio , la atención del personal dentro y fuera del hotel es espectacular 👌”
Tiny rooms, good outdoor amenities. Nicest hotel around this area.
8/10
craigsY5487NR · Couples · 2026-04-08
“The outdoor fire pits and ponchos are great additions. The rooms are tiny and I’m not sure why given how much room they had to work with. Internal rooms have windows to the hallway with inadequate privacy blinds. Dining staff were excellent. Had check in issues due to bad communication at Hidalgo tours, which owns both the tour co and the hotel. Spa looks better in photos but is fine.”
