Hotelaholic

Florianópolis · Santa Catarina

Intercity Portofino Florianópolis

Rodovia José Carlos Daux, 3270, Florianópolis, Santa Catarina, 88032-005

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Accommodation and Prime Location

  • State-of-the-Art Facilities

    Enjoy access to a fitness centre, private parking, and a bar during your stay at Intercity Portofino Florianópolis. Indulge in the convenience of a restaurant, 24-hour front desk, and room service, all complemented by free WiFi throughout the property.

  • Pet-Friendly Services

    Travel with your furry companion as the hotel allows one pet per room for a fee. Your pet's comfort and safety are a top priority, with specific requirements to be met for their stay.

  • Relaxation and Recreation

    Unwind in well-appointed rooms featuring a desk, Smart TV, and private bathroom. Make a splash in the indoor pool or explore nearby attractions such as Iguatemi Florianopolis Shopping Mall and Praia de Jurerê beach.

Contact us today to reserve your unforgettable stay at Intercity Portofino Florianópolis!

HAPPI HIGHLIGHTS

  • Very clean rooms and good housekeeping

  • Attentive and helpful staff

  • Comfortable, spacious rooms (in many cases)

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Allergy-free room
  • Bar
  • Breakfast in the room
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Indoor pool
  • Pool with view
  • Rooftop pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

1,800 reviews
10/ 10
Excelente em tudo.
Gonçalves · family with children · 2026-10-15

The guest experience

8.8out of 10
1800 verified reviews

Loved most

  • Very clean rooms and good housekeeping
  • Attentive and helpful staff
  • Comfortable, spacious rooms (in many cases)
  • Heated pool area and good breakfast for many guests
  • Good location for events / parking
  • Accessible rooms available and staff assistance for special needs

Worth knowing — Perceived high price / poor value for money · Inconsistent food/restaurant quality and mixed breakfast experiences · Pillows and some room amenities (small minibar, no TV apps) criticized · Maintenance issues: AC control, bathroom exhaust, occasional broken fixtures · Small gym and pool smaller than photos/expectations · Some isolated reports of uninterested/untrained staff (restaurant/serving)

How guests scored the stay

  • Cleanliness9.8

    Repeated praise for very clean rooms and good housekeeping (e.g., 'quarto limpissimo', 'Limpeza e instalações', 'Limpeza, bom café da manhã').

  • Service9.8

    Staff frequently described as attentive, helpful and professional (Diego and others praised; quick help with lost key). A few isolated reports of uninterested/untrained staff at breakfast/restaurant are noted but uncommon.

  • Overall Experience9.4

    Overall largely positive experiences driven by cleanliness and service, comfortable rooms and convenient location for events; tempered by recurring issues around price, some maintenance and inconsistent F&B quality.

  • Location9.0

    Location is convenient for events and some guests (close to event/commitments), with good parking; however several guests mention distance from city center/beaches and occasional road noise.

  • Room Quality8.8

    Rooms often described as spacious and comfortable, but recurring issues: poor pillows, air-conditioning control problems (centralized), small minibar/fridge, occasional maintenance issues (burnt lamp, defective jet) and lack of bathroom exhaust.

  • Amenities8.4

    Heated pool area and basic facilities/accessible rooms praised; limitations noted include a small gym, small pool compared to photos, limited restaurant menu and TV lacking streaming apps.

  • Food and Beverage8.0

    Breakfast receives both strong praise ('café da manhã ótimo', 'delicioso') and criticism ('extremamente fraco'); restaurant reviews are mixed from very good to poor (examples of bad service and undercooked/dry dishes).

  • Value for Money7.2

    Multiple guests explicitly state price is high for what is delivered ('Caro', 'Não vale o preço'), making value perception notably weaker despite some good benefits.

Live guest feedback

Guest reviews

Mixed experiences

80% of 10 recent stays rated 8+

8.81800 reviews
  • Guest review

    10/10

    Gonçalves · family with children · 2026-10-15

    “Excelente em tudo.”

  • Conforto e Atendimento

    9/10

    Carlos Augusto · family with children · 2026-10-15

    “Bom café da manhã, ótima localização, tratamento dos funcionários”

  • Guest review

    10/10

    Fernando · couple · 2026-10-14

    “Conforto e qualidade dos ambientes”

  • Excelente custo beneficio

    8/10

    Cancado · family with children · 2026-10-13

    “Hotel com excelente custo beneficio e localizacao adequada para explorar a ilha. Cafe da manha razoavel. A Garagem é bem grande e nao precisa de manobrista, o que dá bastante flexibilidade. Tem uma diaria. O quarto é pequeno, mas é limpo, silencioso e com uma cama grande confortavel.”

  • Esperava mais de um Hotel Intercity

    5/10

    Reny · family with children · 2026-10-12

    “Carregador de carro elétrico na garagem.”

  • Guest review

    10/10

    Dennis · couple · 2026-10-07

    “Muito bom!!!”

  • Guest review

    10/10

    JOSE ANTONIO · solo traveller · 2026-09-18

    “Quarto amplo”

  • Hotel koderno e limpo

    9/10

    GLADYS · solo traveller · 2026-09-17

    “O hotel é bonito, moderno, o quarto espaçoso e as roupas de cama limpas e cheirosas. O café da manhã muito bom. O sistema de calefação muito bom também.”

  • Guest review

    5/10

    Jéssica · extended group · 2026-09-08

    “O atendimento, os espaços e as comodidades do hotel são muito bons. A localização não é das melhores, pois o hotel fica em uma avenida e, para praticamente qualquer passeio, é necessário utilizar aplicativo de transporte. O ponto positivo é a proximidade com o shopping. Como eu estava participando de um evento dentro do próprio hotel, isso não chegou a ser um problema para mim. O ponto negativo foi uma situação bastante desagradável. Eu tinha R$ 45,00 em dinheiro dentro da minha bolsa, junto com o recibo do táxi. Era a única quantia em dinheiro que eu estava levando e, quando fui pagar o Uber na volta, percebi que o valor não estava mais lá. O que mais me chamou atenção é que eu não saí do hotel com essa bolsa em nenhum momento. Ela permaneceu no quarto e, posteriormente, no guarda volumes.”

  • Razoável

    8/10

    Mário · solo traveller · 2026-09-06

    “Localização”

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Hotel info and reviews come from third-party sources.