Hotelaholic

Bansko

Premier Luxury Mountain Resort

Karamanitsa 11, Gramadeto Area, Bansko

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Mountain Retreat

  • Spacious Rooms and VIP Ski Pass

    Experience comfort in our spacious rooms with wooden interiors and enjoy a VIP ski pass for quick access to the slopes.

  • Gourmet Dining and Vibrant Bar

    Indulge in international buffet meals at Dionyssos Restaurant or modern cuisine at Amvrosia Butcher. Unwind at Nectar Bar with a variety of drinks and cocktails.

  • Wellness and Activities

    Relax with spa treatments, swim in the indoor pool, or join fitness classes. Let your kids have fun at the animation-filled kids club. With 70 km of slopes, enjoy skiing and snowboarding. Plan activities with our reservation desk and benefit from free ski storage and shuttle service to the Gondola lift.

Book now for an unforgettable mountain getaway at Premier Luxury Mountain Resort!

HAPPI HIGHLIGHTS

  • Great spa facilities

  • Spacious rooms

  • Excellent location

At the hotel

Popular amenities

117 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
  • Beauty Services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pets allowed
  • Tour desk
  • Walking tours

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Happy hour
  • Horse riding
  • Indoor play area
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Ski equipment hire on site
  • Ski pass vendor
  • Ski school
  • Ski storage
  • Skiing
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

911 reviews
10/ 10
Хотелът е страхотен,непременно ще отседнем отново.Съотношението цена-качество отговаря на 100%.Стаите са просторни и удобни,храната беше вкусна и разнообразна,спа зоната е голяма,чиста и водата беше топла.Детският кът също е голям,има и кино за малките.Благодарим за цялостното изживяване!
Лилия · family with children · 2026-10-17

The guest experience

8.4out of 10
911 verified reviews

Loved most

  • Great spa facilities
  • Spacious rooms
  • Excellent location

Worth knowing — Poor service during check-in · Long waiting times for room

How guests scored the stay

  • Location9.1

    The hotel has an excellent location, ideal for family and leisure.

  • Amenities9.1

    Impressive amenities, especially the spa facilities.

  • Food and Beverage8.6

    Quality dining options available.

  • Overall Experience8.6

    Overall a good experience, but with notable service disruptions.

  • Room Quality8.6

    Rooms are spacious and well-maintained.

  • Cleanliness8.1

    Clean, but some areas need improvement based on feedback.

  • Value for Money8.1

    Good value considering the offerings, despite service issues.

  • Service7.1

    Service was poor due to issues with room assignment and long waiting time.

Live guest feedback

Guest reviews

Consistent

92% of 12 recent stays rated 8+

8.4911 reviews
  • Guest review

    10/10

    Лилия · family with children · 2026-10-17

    “Хотелът е страхотен,непременно ще отседнем отново.Съотношението цена-качество отговаря на 100%.Стаите са просторни и удобни,храната беше вкусна и разнообразна,спа зоната е голяма,чиста и водата беше топла.Детският кът също е голям,има и кино за малките.Благодарим за цялостното изживяване!”

  • Would recommend!

    9/10

    Kostov · couple · 2026-10-17

    “Room was big, staff was friendly, amenities were good, food was incredible!”

  • Guest review

    10/10

    Petya · solo traveller · 2026-10-16

    “We are extremely satisfied. The hotel is clean and warm, creating a sense of comfort and luxury. The rooms are very comfortable (the beds are soft and cozy). The food in the restaurant is varied, featuring a wide selection of meats and vegetables. The spa is truly incredibly luxurious! The pools are warm and clean (the staff was constantly cleaning the area). The children's play area offers a great variety of activities, and our child couldn't wait to go there.”

  • Guest review

    10/10

    Omer · family with children · 2026-10-13

    “אהבנו את הכל במלון, מיקומו, העיצוב, הצוות הנחמד והשירותי, שהשתדל להכין מנות צמחוניות מוטעמות ומגוונות”

  • Nice 3+ or 4- out od 5

    9/10

    Aleksandar · family with children · 2026-10-12

    “The staff are nice. The spa is nice. The hotel is renovated.”

  • Guest review

    9/10

    Roman · solo traveller · 2026-10-10

    “The location is great. The stuff is welcoming and positive.”

  • Guest review

    10/10

    Gustavo · solo traveller · 2026-10-09

    “Todo bárbaro. Muy buen restaurant. Buen spa. Muy bien el personal”

  • Awesome stay and great for families. The staff was very friendly, the food was excellent and the pool and amenties were

    10/10

    Baer · family with children · 2026-10-09

    “Excellent staff, food and amenities”

  • Стефан Петков

    10/10

    Стефан · solo traveller · 2026-10-07

    “Луксозен хотел с фантастична спа зона и вкусна и разнообразна храна. Отзивчив и любезен персонал. Препоръчвам,престоят беше чудесен!”

  • Василка Василева

    6/10

    Василка · solo traveller · 2026-09-17

    “Обилна закуска, страхотна гледка, чисто и поддържано!”

  • Guest review

    10/10

    Olha · solo traveller · 2026-09-16

    “Все было отлично 👍”

  • Guest review

    10/10

    Olha · solo traveller · 2026-09-16

    “Чистота, приветливый персонал, комфортный отдых. Порадовала спа зона, красиво, теплые бассейны.”

Hotel info and reviews come from third-party sources.