Indulge in massages, body treatments, and facials at the on-site spa. Relax in one of the 3 spa tubs after a day of adventure on the slopes.
Concierge Services and Complimentary Amenities
Benefit from concierge services, complimentary Wi-Fi, and a ski shuttle for quick access to the slopes. Enjoy 24-hour room service, a variety of dining options, and a selection of bars.
Event Spaces and Business Amenities
With a business center, conference rooms, and ample event space, this hotel is ideal for both leisure and business travelers. Take advantage of the free parking and airport shuttle for a stress-free stay.
Embark on a luxurious retreat and book your stay now at Regnum Bansko Hotel & Thermal Pools for a rejuvenating experience.
At the hotel
Popular amenities
54 listed
24-hour front desk
Access to nearby outdoor pool
Airport transportation - pickup (surcharge)
Arcade/game room
Banquet hall
Billiards or pool table
Breakfast available (surcharge)
Concierge service
Conference center
Conference space
View all amenities
Pools & wellness
Full-service spa
Outdoor pool - seasonal
Pool sun loungers
Sauna
Steam room
Dining & drinks
Snack bar/deli
Fitness & outdoors
Fitness facilities
Garden
Hiking/biking trails nearby
Miniature golf on site
Snow sports gear
Terrace
Safety & cleanliness
Multilingual staff
Smoke-free property
Visual alarms in hallways
Getting around & access
Elevator
Free self parking
Free ski shuttle
Parking (limited spaces)
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Ecotours nearby
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Supervised childcare/activities
Tours/ticket assistance
Services & essentials
Downhill skiing nearby
Free newspapers in lobby
Free WiFi
Horse riding nearby
Ice skating on site
Library
Mountain biking nearby
Nightclub
Picnic area
Playground on site
Scooter/moped rentals nearby
Shopping on site
Snowboarding nearby
Snowmobiling nearby
Snowshoeing nearby
Waterslide
Well-lit path to entrance
Review in focus
48 reviews
8/ 10
Son derece güzel,rahat ve sessiz bir otel.Aslında gondolaya 10-15 dk.yürüme mesafesinde ancak biraz yokuş olduğundan dönüşte kayak ekipmanları ile zorlanabiliniyor.Otelin shuttle servisi var ama yarım saate bir.Servisler sabah ve akşam kayak için ring sefer yapmalı.Otelin kahvaltısı güzel ama hergün aynı çeşitler çıkıyor.Ayrıca hiçbir güvenlik sorunu yaşamadık.Otel personeli güleryüzlü ve yardımsever.
Mustafa Cenk · 2025-02-27
Live guest feedback
Guest reviews
Mixed experiences
70% of 20 recent stays rated 8+
Guest review
8/10
Mustafa Cenk · 2025-02-27
“Son derece güzel,rahat ve sessiz bir otel.Aslında gondolaya 10-15 dk.yürüme mesafesinde ancak biraz yokuş olduğundan dönüşte kayak ekipmanları ile zorlanabiliniyor.Otelin shuttle servisi var ama yarım saate bir.Servisler sabah ve akşam kayak için ring sefer yapmalı.Otelin kahvaltısı güzel ama hergün aynı çeşitler çıkıyor.Ayrıca hiçbir güvenlik sorunu yaşamadık.Otel personeli güleryüzlü ve yardımsever.”
Perfect as always
10/10
Zoran · 2025-01-18
“Every yeat we stay at Regnum hotel and it is always perfect. They have made renovation of the main hall and it looks beautiful. Since we always book family apartment with kitchen, there are plates, glasses but never any dishes to make food - sinple soup or pasta. ”
Guest review
10/10
Evren · 2024-01-26
“Very friendly manager”
Guest review
8/10
ERCAG · 2023-01-30
“Herşey güzeldi ”
Excellent as always
10/10
Zoran · 2023-01-21
“Big comfortable room, pleasent stuff, good spa and massages”
Perfect as always
10/10
Zoran · 2022-07-20
“This is our fourth time to stay in this hotel, but first during summer. Everything was perfect as always, stuff is always friendly, beautiful spa and massages, the outdoor pool was great. Perfect hotel for families, either during the winter or during the summer. ”
güzin
2/10
Verified traveler · 2021-10-25
“regnum bansko not five star hotels maximum 3 star hotels
hotel employee not proffessional also not smile and not polite of guest.very poor breakfast ,my oppinion for this hotel very bad and l will never come again this hotel.please every one,dont choise this hotel.”
Guest review
6/10
Verified traveler · family · 2021-07-20
“The room was hot and didn’t have AC… only living room had the AC which wasn’t enough.
The outside pool was too busy, and the bar/restaurant didn’t have enough staff… dirty tables, and the food was late. 2 same pastas for the kids were served 20 mins apart, wrong salad, and forgotten French fries . Hire more people ”
Guest review
6/10
Verified traveler · family · 2021-03-14
“Well, its not really a 5 star hotel at least for European standards. However, there is everything you need, and the staff is nice and polite. The beds were comfortable and the room was cleaned every day.
The food in breakfast was quite plain and tasteless. ”
Guest review
4/10
Verified traveler · partner · 2020-03-07
“Overall disappointing. Old dated dark rooms with thin walls and small balconies. No microwave/pots or pans to cook (even when asked for). Spa was poor - smelly hot tubs with jets that didn’t work and a steam room that burns your legs. Good points - beds/pillows comfortable, lobby staff friendly and location.”
Great stay for a ski break
10/10
Jason · 2020-02-22
“Great stay in a 2 bed apartment for a family of 4 ski holiday.
Great location for the gondola (10 min walk) and well located for local bars and restaurants. The spa is great and all the family relaxed in there after a day on the slopes.
The food in the restaurant and bar was very nice, great choice of food daily for the buffet breakfast! I would recommend the Regnum ”
Guest review
8/10
Verified traveler · 2020-01-12
“Заселение быстро прошло, номер убирали откровенно плохо: везде пыль, тапка предыдущих жильцов под кроватью, дверь прожжена сигарой и вся грязная. Завтрак обычный. На пять звёзд, извините, не тянет. Ожидали большего. До подъёмника далеко, шатл ходит по неудобному странному расписанию. ”
Not deserve the money
6/10
Verified traveler · 2020-01-10
“The hotel location is 10 minutes walking to the Main Street and gondola entrance. The hotel is like a maze. We need to walk and climb steps to reach the room. The spa was good. The jacuzzi temperature is now warm enough. The breakfast was fine.”
Regnum
10/10
Apostolos · 2019-08-23
“Όλα ήταν υπέροχα , ίσως χρειάζεται ανακαίνιση ο χώρος του restaurant και του bar . Οι πισίνες , τα σπα και τα Banya ολοκάθαρα . Άνετα θα ξαναπηγαίναμε ”
great family stay in Regnum spa hotel
10/10
Liran · 2019-08-21
“The hotel was just perfect. woman in the reception was very kind and nice. our room was upgraded to a room with mountain view. room is big. well equipped and was very clean and nice. Spa area is just perfect. heated pool was great for our kid and also for us. Jacuzzi and Sauna were fine and all of this was a pleasant experience after day of hiking. The hotel also offer Thermal pools in the next door village.(Banya) and it was just great with hot water and good food and vibe. breakfast was OK. coffee can be better. Definitely a place to be back.”
שהיית משפחה עם 2 ילדים
10/10
Verified traveler · 2019-08-19
“המקום עצמו ממש נקי ונעים, קיבלו את פנינו יפה בקבלה, בערבים היה נגן סקסופון בלובי והיה כיף לשמוע.. הבריכות של המלון מחוממות ויש 2 מגלשות שבתי בת ה6 מאוד נהנתה מהן, יש גם בריכות ג'קוזי ובריכה מחוממת בתוך המלון. 10 דקות נסיעה מהמלון יש ספא עם ברכות טרמיות בבעלות המלון שהכניסה אליו חינם לאורחים, המקום פשוט מושללללם.
מינוס קטנטן-מזגן רק בסלון ולא בחדר, אין הרבה מקום אחסון לבגדים”
Μια υπέροχη διαμονη.
10/10
Antonios · 2019-08-18
“Η διαμονή μας ήταν υπέροχη.
Η υπάλληλος στην υποδοχή ευγενέστατη και εξυπηρετική. Γρήγορο Check In - Check Out. Οι χώροι του ξενοδοχείου πολύ προσεγμένοι. Η σουίτα που μείναμε πολύ καθαρή. Ανταποκρινόταν απόλυτα στις προσδοκίες μας και ήταν ακριβώς όπως παρουσιάζεται στις φωτογραφίες του Hotels.com. Οι χώροι του spa και της εξωτερικής πισίνας ήταν πολύ περιποιημένοι. Το Thermal pools in Banya ήταν καταπληκτικό. Στο πρωινό υπήρχε πολύ μεγάλη ποικιλία αγαθών, όλα φρέσκα.
Γενικά από όλες τις απόψεις ήταν άψογο. ”
Very Pleasant Stay
8/10
Heather · 2019-07-21
“The hotel was very nice, with helpful staff. This place was great for my 3 young grandchildren (8,6,4) they loved the waterpark, unfortunately the organised activities at the park were not to the written program and the only animation staff wasn’t very lively or that interactive with the children, but the slides and the pools were a hit! We stayed in a grand suite, it was spacious and had everything you needed except there was no air conditioner in the smaller bedroom so it got quite warm at night and the bed was quite hard, the cleanliness was super. The spa area was also great. The breakfast was plentiful but not amazing, a lot of the food wasn’t very hot and the bread was stale, all the waiters were great. We ate lunch and dinner at the hotel and that was great, the spaghetti bolonaise was fabulous! The hotel wasn’t too crowded which made for a very pleasant stay, not sure how we would go in the winter.”
Guest review
4/10
Zoran · 2019-04-30
“there is not enough parking space so you have to leave the car on the street
the restaurant is very small and you have to wait for place”
