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Phnom Penh

Shangri-La Phnom Penh

Village No14, Sam Dach Hun Sen Rd., Phnom Penh

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Spa and Recreational Amenities:: Indulge in massages, body treatments, and facials at the spa, relax at the outdoor pool, sauna, or fitness center.

  • Rooms & comfort

    Culinary Delights and Dining Options:: Savor delectable dishes at 5 restaurants or opt for 24-hour room service. Unwind with a drink at the poolside bar.

  • Wellness & relaxation

    Modern Comforts and Event Spaces:: Stay connected with complimentary Wi-Fi, enjoy Smart TVs, and rainfall showers in each of the 303 rooms. Explore 12379 sq ft of event space for gatherings.

Pamper yourself at Shangri-La Phnom Penh and elevate your stay with our top-notch amenities and services - book now for a luxurious experience!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Comfortable rooms

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • Accessible shuttle
  • Annual carbon offsets
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Casino nearby
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Comprehensive food waste policy
  • Computer station
View all amenities

Pools & wellness

  • Free pool cabanas
  • Full-service spa
  • Health or beauty spa nearby
  • Pool access ramp on site
  • Sauna
  • Wheelchair-accessible spa

Dining & drinks

  • Couples/private dining
  • Reusable tableware only
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Fitness facilities
  • Recycling

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Eco-friendly cleaning products used
  • Smoke-free property

Getting around & access

  • Covered parking
  • Elevator
  • Free self parking
  • No accessible shuttle
  • Secured parking
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Conference space
  • Double-glazing on all windows
  • Eco-friendly toiletries
  • Energy-saving switches
  • Free WiFi
  • Housekeeping on request
  • Limo or town car service available
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Porter/bellhop
  • Proposal/romance packages available
  • Reusable cups only
  • Shopping mall on site
  • Shopping on site
  • Sustainability/community reinvestment (10% revenue or more)
  • Tile flooring in public areas
  • Vegetarian menu options available
  • Water dispenser
  • Wedding services
  • Well-lit path to entrance

Review in focus

7 reviews
10/ 10
Warm welcome by the staff. Nice room with comfortable bed. Highly recommend
ALVIN · 2025-10-02

The guest experience

9.6out of 10
7 verified reviews

Loved most

  • Friendly staff
  • Comfortable rooms

How guests scored the stay

  • Service10.0

    Warm welcome by the staff and friendly responses noted.

  • Overall Experience10.0

    Highly recommend based on the overall positive sentiment.

  • Room Quality9.9

    Nice room with comfortable bed.

  • Location9.4

    Standard quality for this hotel tier.

  • Cleanliness9.4

    Standard quality for this hotel tier.

  • Food and Beverage9.4

    Standard quality for this hotel tier.

  • Amenities9.4

    Standard quality for this hotel tier.

  • Value for Money9.4

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Consistent

86% of 7 recent stays rated 8+

9.67 reviews
  • Guest review

    10/10

    ALVIN · 2025-10-02

    “Warm welcome by the staff. Nice room with comfortable bed. Highly recommend ”

  • Guest review

    10/10

    JINPYO · 2025-08-04

    “I was impressed by the friendly response of all staff”

  • Guest review

    10/10

    Suhaa · partner · 2025-07-25

    “Rather new and still getting their way around a Shangrila but nice they’re ready this will be awesome!!!”

  • Guest review

    10/10

    Kelly · family · 2025-04-22

    “Clean and the staff’s is very nice.”

  • Guest review

    10/10

    Nickole · 2025-03-22

    “Everything, it was a very nice and welcoming stay.”

  • Guest review

    10/10

    Harry · partner · 2025-03-13

    “The staff was exceptionally welcoming and friendly. They went over and beyond to ensure that we were happy. Starting with the concierge on arrival and the receptionists on the 49th floor as well as the entire dining experience on the 48th floor for both the breakfast and dinner services. There was a wide variety of food options for breakfast. We decided to have dinner and breakfast every day at the Shangri La during our stay because of the presentation, taste, sanitary, and attention to details by the staff who were very friendly and thoughtful. This stay will remain as a special reminder of the kind and hospitable people of Phnom Penh and Cambodia in general.”

  • Guest review

    6/10

    Steven · 2025-02-27

    “Booked a Club level room but found out at check in the hotel is new and will not have a Club Lounge for months. Expedia should NOT have offered a higher priced room when the amenities paid for are NOT available. The hotel offered a few bite size snacks a a drink...hardly a club experience. Hotel is nice but staff is new and service suffered. Location is a bit remote but I've found that the case with many of the larger chain hotels. I like Shanghai La hotels and will continue to stay at other locations but not here. ”

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Hotel info and reviews come from third-party sources.