Hotelaholic

Banff · Alberta

Fairmont Banff Springs

405 Spray Ave, Banff, Alberta, T1L1J4

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Recreation

    Indulge in massages at the full-service spa or enjoy outdoor tennis courts and a health club.

  • Gourmet Dining and Entertainment

    Savor international cuisine at Vermillion Room, relax at the 3 bars/lounges, or opt for room service.

  • Modern Comfort and Convenience

    Stay connected with wired internet access, utilize the business center, and unwind in stylish guestrooms.

To experience a blend of luxury and relaxation with top-notch amenities and services, book your stay at Fairmont Banff Springs now.

HAPPI HIGHLIGHTS

  • Stunning views

  • Friendly staff

  • Beautiful building

At the hotel

Popular amenities

110 listed
  • 24-hour front desk
  • Airport transportation - pickup (surcharge)
  • Arcade/game room
  • Area shuttle (surcharge)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Ballroom
  • Banquet hall
View all amenities

Pools & wellness

  • Full-service spa
  • Pool access ramp on site
  • Sauna
  • Steam room
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

Dining & drinks

  • Breakfast available (surcharge)
  • Comprehensive food waste policy
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Reusable tableware only
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Golf cart
  • Golf clubs (equipment)
  • Golf driving range on site
  • Golf lessons on site
  • Golf lessons with a pro
  • Golfing on site
  • Hiking/biking trails nearby
  • Recycling
  • Tennis lessons on site
  • Terrace
  • Vegetable garden
  • Wheelchair-accessible fitness center

Rooms & comfort

  • Change of towels (on request)
  • Turkish bath/Hammam

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Health club
  • Multilingual staff
  • Visual alarms in hallways

Getting around & access

  • Elevator
  • Self parking (surcharge)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Biodegradable/compostable stirrers
  • Braille or raised signage
  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
  • Clubhouse
  • Computer station
  • Conference center
  • Cross-country skiing on site
  • Designated smoking area
  • Downhill skiing nearby
  • Electric car charging station
  • Energy-saving switches
  • Free newspapers in lobby
  • Free WiFi
  • Free wired internet
  • Gift shops or newsstand
  • Grocery/convenience store
  • Horse riding nearby
  • Hot springs nearby
  • Humane animal treatment
  • Ice skating on site
  • Kayaking nearby
  • LED light bulbs
  • Mountain biking on site
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Picnic area
  • Porter/bellhop
  • Pro shop
  • Reception hall
  • Reusable cups only
  • Shopping on site
  • Showcase for local artists
  • Ski lessons available nearby
  • Ski passes available
  • Ski storage
  • Sledding on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing on site
  • Stair-free path to entrance
  • Sustainability/community reinvestment (10% revenue or more)
  • Vegan menu options available
  • Vegetarian menu options available
  • Volleyball on site
  • Water dispenser
  • Wedding services
  • Well-lit path to entrance

Review in focus

176 reviews
8/ 10
Clean room, Mountain view, super cool bar with a hidden room behind a bookcase! Disappointed in the cost of food and especially breakfast not being included; parking was also astronomically priced. AC worked really well, but pillows sucked.
Brandon · partner · 2025-10-13

The guest experience

9.0out of 10
176 verified reviews

Loved most

  • Stunning views
  • Friendly staff
  • Beautiful building

Worth knowing — Expensive for what you get · Small bathrooms and rooms

How guests scored the stay

  • Service10.0

    Staff was extremely friendly and helpful, providing resolutions to issues.

  • Location10.0

    The views and location were repeatedly praised as beautiful and stunning.

  • Overall Experience10.0

    Despite some issues, guests expressed a strong desire to return and enjoyed their stay overall.

  • Amenities9.0

    Amenities were good but overshadowed by comments on pricing and room quality.

  • Food and Beverage9.0

    Most food was good, but some experiences varied significantly.

  • Cleanliness8.5

    There were mentions of poor room conditions and construction-related issues.

  • Room Quality8.0

    Several guests mentioned small and worn rooms; however, the historic exterior was admired.

  • Value for Money7.5

    The reviews indicate that guests feel the cost is not justified by the overall experience.

Live guest feedback

Guest reviews

Consistent

85% of 20 recent stays rated 8+

9.0176 reviews
  • Guest review

    8/10

    Brandon · partner · 2025-10-13

    “Clean room, Mountain view, super cool bar with a hidden room behind a bookcase! Disappointed in the cost of food and especially breakfast not being included; parking was also astronomically priced. AC worked really well, but pillows sucked. ”

  • Guest review

    8/10

    Sebastian · 2025-09-26

    “Majestic Mountain Views, great hotel. Had an issue with the HVAC but Aaron at the front resolved this issue very sincerely and professionally. Will be back”

  • Guest review

    10/10

    Scott · 2025-09-21

    “Best hotel I have ever stayed.”

  • Guest review

    10/10

    David · partner · 2025-09-21

    “Staff was extremely friendly, food was very good , hotel and grounds were stunning.”

  • Guest review

    10/10

    Robert · partner · 2025-09-11

    “Fantastic hotel 10/10 Rooms dining and entire experience was impeccable. Huge thanks to all the staff that made our adventure unforgettable!”

  • Guest review

    10/10

    Kamaldeep · partner · 2025-09-08

    “Beautiful view”

  • Guest review

    10/10

    Michael Brent · partner · 2025-09-03

    “Wonderful place, great staff, excellent food and drink. Will definitely come stay agin”

  • Epic

    10/10

    Carol · 2025-09-02

    “I’ve traveled a lot. This might be my favorite hotel ever. ”

  • Guest review

    6/10

    Steven · partner · 2025-08-30

    “Beautiful building but the bathroom in our room was a joke. Very overpriced room. Hampton Inn room is superior. Again the overall building is amazing, the the room was not worth the cost. ”

  • Guest review

    8/10

    B. · friends · 2025-08-29

    “Ok”

  • Guest review

    4/10

    Thomas V · 2025-08-28

    “Very expensive for given amenities”

  • Guest review

    10/10

    Adriana · family · 2025-08-27

    “Everything!”

  • Guest review

    10/10

    Paul · 2025-08-25

    “Great”

  • Guest review

    6/10

    Jillian · family · 2025-08-17

    “I will start with the positives: The historic exterior of the property is charming, the flowers are gorgeous, and the view of Banff Springs is outstanding. The staff is also very friendly. The areas for opportunity: The cost is not worth the value. We paid $1,200 USD for one night and it was maybe worth half that. When we checked in at 5pm, we paid extra for an upgrade, and our room was not ready for ~3+ hours. The hotel did offer us a food and beverage credit, which we used at the chophouse. One of our meals was good, the other was terrible. The manager was very understanding and kind, but a disappointing experience. The rooms are VERY small and worn. Huge gauges in the walls, scuffs, incredibly small bathroom. While there are some positives, I would not recommend to stay here. There are other hotels that may not have the view and prestige, but the cost at the Fairmont is definitely not worth it.”

  • Guest review

    10/10

    Maureen sue · 2025-08-16

    “This is a lavish and glamorous historical venue with attention to detail, million dollar views and supporting a kind, friendly, and helpful staff. I felt like royalty.”

  • Guest review

    8/10

    Cathy · 2025-08-15

    “Staff was great!”

  • Guest review

    8/10

    Sherry · partner · 2025-08-15

    “Was excited to stay here, but once there the place was just average. The castle was impressive when we first pulled up but the novelty wore off by time we checked in. Wouldn't stay here again if in the area. ”

  • Guest review

    10/10

    Veerkaran · partner · 2025-08-14

    “Best hotel stay ever”

  • Guest review

    10/10

    Jared · partner · 2025-08-11

    “Truly one of the most unique and beautiful properties we have ever stayed at. Excellent helpful and friendly with attention to detail and expertise on the area! ”

  • Guest review

    10/10

    Hiroyuki · 2025-08-09

    “Beautiful hotel. Perfect location. Perfect services.”

View all guest reviews

Hotel info and reviews come from third-party sources.