Hotelaholic

Banff · Alberta

Rimrock Banff, Emblems Collection

300 Moutain Avenue, Banff, Alberta, T1L 1J2

8.6 Excellent945 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Indulge in the indoor pool, hot tub, and spa at The Rimrock Resort Hotel Banff. Each room features a comfortable seating area and a 32" LCD TV for your relaxation.

  • Convenient Facilities

    From meeting facilities to ski storage, this hotel has everything you need for a seamless stay. Enjoy the on-site restaurant and shops, just minutes away from Banff centre.

  • Scenic Surroundings

    Located near Upper Hot Springs and with easy access to Banff's attractions, The Rimrock Resort Hotel Banff offers a perfect blend of convenience and natural beauty.

Experience the best of Banff at The Rimrock Resort Hotel Banff. Book your stay now for a memorable getaway.

HAPPI HIGHLIGHTS

  • Mountain View

  • Amazing staff

  • Great location

At the hotel

Popular amenities

106 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Bike tours
  • Board games/puzzles
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Infinity pool
  • Outdoor pool
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor fireplace
  • Personal trainer
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Canoeing
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Happy hour
  • Horse riding
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Ski storage
  • Skiing
  • Sun umbrellas
  • Temporary art galleries
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

945 reviews
4/ 10
Nothing
Tiffeny · couple · 2026-10-13

The guest experience

8.6out of 10
945 verified reviews

Loved most

  • Mountain View
  • Amazing staff
  • Great location

Worth knowing — Overpriced · Ongoing construction · Room dustiness

How guests scored the stay

  • Location9.3

    Great location and views, close to attractions.

  • Service9.3

    Staff was amazing and very helpful, providing excellent service.

  • Overall Experience8.9

    Overall positive experiences despite some inconveniences.

  • Food and Beverage8.8

    Food was praised, but no dining experience recorded.

  • Amenities8.8

    Amenities were good, though some basic services were suggested to be included.

  • Room Quality8.3

    Rooms varied; some upgrades received, but construction affected the experience.

  • Cleanliness7.8

    Room was reported as dusty; ongoing construction affected cleanliness.

  • Value for Money7.7

    Overpriced conditions noted; premium price for a noisy stay.

Live guest feedback

Guest reviews

Mixed experiences

63% of 16 recent stays rated 8+

8.6945 reviews

  • Guest review

    4/10

    Tiffeny · couple · 2026-10-13

    “Nothing”

  • Too much money for what we got. Not enough choices on the menu's, and very expensive!!

    5/10

    janet · extended group · 2026-09-10

    “Bus to town was a positive.”

  • Guest review

    9/10

    Irit · solo traveller · 2026-09-07

    “The rooms were beautiful and comfortable. The lobby beautiful. Service very good”

  • Good

    8/10

    Andrew · couple · 2026-09-03

    “Room and service”

  • Very good stay, but some areas could have been better

    8/10

    Piotr · couple · 2026-09-01

    “Hotel room was well designed and new, and had a spectacular view. Fantastic gym, very good food in both restaurant and the quick breakfast place.”

  • Overall its a great hotel, lovely staff, food was good.

    7/10

    robin · couple · 2026-08-29

    “The staff was the best, we had several instances where we were challenged with missing the bus and they accommodated us quickly by driving us to town so we would not miss our dinner reservations. The bus drivers were excellent in offering tips in town as well.”

  • A lovely stay but too expensive for what we actually got

    7/10

    Chelsea · extended group · 2026-08-25

    “Beautiful location and lovely rooms”

  • Guest review

    9/10

    David · solo traveller · 2026-08-18

    “Excellent service even though it was clear that they just reopened and many staff were very new and needed help or extra time. Great beds, rooms, decor. The pool was still.under construction and we didn't know this until shortly before our trip. So while that was disappointing they arranged for everyone to use the Banff Springs pools instead, even providing a regular shuttle bus. So well done on the service front in particular.”

  • Would go back

    10/10

    Jesus · couple · 2026-08-15

    “Great location”

  • Guest review

    10/10

    Roberto · couple · 2026-08-11

    “Las instalaciones”

  • A memorable and scenic stay with excellent views, comfortable accommodations, and a peaceful resort feel

    10/10

    Ibrahim · solo traveller · 2026-08-03

    “Beautiful property with an amazing mountain setting, clean and comfortable rooms, and a very relaxing atmosphere. The staff were friendly and professional, and the views, pool, and overall ambiance made the stay feel special”

  • Very average. But the staff did try to do the best they could.

    5/10

    Veena · extended group · 2026-08-02

    “Our rooms were not located anywhere close to each other. Some of the rooms did not have basic amenities in them like toilet paper the air-conditioning was non-functional.”

  • Fabulous view from my room!

    10/10

    Maurine · solo traveller · 2026-07-21

    “Absolutely fabulous location. My room overlooked the mountains and was spectacular. Everything—every detail—was first class. I appreciated the free public bus pass that was so convenient, taking me down to the pickup point for day trips. I felt supremely pampered!”

  • Will be great once finished

    6/10

    Bethan · couple · 2026-07-09

    “Staff were lovely especially in the main reception/bar area. Special thanks to Kiera who was very welcoming!”

  • Amazing

    10/10

    Christopher · couple · 2026-01-19

    “Staff was great Room was clean Views spectacular Able to rent bear spray on site was a huge plus!”

  • Beautiful location & after your renovations I’m sure it will be lovely!! Thank you!!

    9/10

    Michael · couple · 2026-01-19

    “The concierge, valet, & shuttle staff were amazing & helped us tremendously. Great service & so appreciate the shuttle running to the different areas. Will, from England, was especially helpful & always went out of his way to be of service. Was a huge blessing!!!”

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Hotel info and reviews come from third-party sources.