Hotelaholic

Kelowna · British Columbia

Best Western Plus Kelowna Hotel & Suites

2402 Highway 97 N, Kelowna, British Columbia, V1X4J1

8.8 Excellent973 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    This British Columbia hotel offers a full-service spa, indoor heated mineral pool, and a gym for guests to unwind and stay active during their stay.

  • Culinary Delights

    Indulge in delicious meals at the on-site restaurant serving dinner and a pub offering lunch and dinner options. Start your day right with a complimentary hot breakfast buffet in the Atrium.

  • Convenience and Comfort

    Enjoy modern amenities in the guest rooms such as a 40-inch flat-screen TV and an iPod docking station. Take advantage of the complimentary airport shuttle, outdoor hot tubs, and free Wi-Fi offered by the hotel.

Book now to experience the perfect blend of relaxation and convenience at Kelowna Best Western Hotel and Suites.

HAPPI HIGHLIGHTS

  • Great management responsiveness

  • Comfortable rooms

  • Convenient location

At the hotel

Popular amenities

64 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • BBQ facilities
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Salt-water pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Garden
  • Golf course
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Vending machine - drinks
  • WiFi available

Review in focus

973 reviews
1/ 10
The pool and hot pool were nice
Trisha · family with children · 2026-10-19

The guest experience

8.8out of 10
973 verified reviews

Loved most

  • Great management responsiveness
  • Comfortable rooms
  • Convenient location

Worth knowing — Issues with cleanliness · Breakfast options not accommodating · Non-functional amenities

How guests scored the stay

  • Location9.8

    Convenient location with easy access to shops and airport.

  • Service9.7

    Overall positive experiences with staff, including helpful front desk service.

  • Overall Experience9.2

    Mixed experiences, but overall a favorable stay despite some setbacks.

  • Value for Money9.2

    Reasonable pricing noted during holiday season, but some issues affected experience.

  • Room Quality8.7

    Generally clean and comfortable rooms with a few noted issues.

  • Cleanliness8.3

    Some complaints regarding cleanliness with described issues in multiple rooms.

  • Amenities8.3

    Gym equipment not functioning and breakfast options lacking for specific diets.

  • Food and Beverage7.3

    Complaints about breakfast variety and quality; needs improvement.

Live guest feedback

Guest reviews

Mixed experiences

50% of 10 recent stays rated 8+

8.8973 reviews

  • Save your money and go somewhere else no worth the trouble.

    1/10

    Trisha · family with children · 2026-10-19

    “The pool and hot pool were nice”

  • Money and Holidays are hard to come by, don’t waste it here

    4/10

    Nick · family with children · 2026-10-19

    “Breakfast was the best part”

  • Guest review

    4/10

    Sarmad M Qureshi · solo traveller · 2026-09-11

    “Nothing special”

  • Good location but value and facilities was not worth it.

    6/10

    Ziella · solo traveller · 2026-09-09

    “The rooms were huge and it's nice that there was direct access to the green space in the back. It helped getting the puppy out and also accessing the pool area. Staff were polite and smiling. Two hot tubs are outside were ok but these are very small for such a huge property with very many guests on a peak season. The guests come in huge groups (sports teams, families, tourists alike, etc.) Imagine the wait to habe your turn, or the number of people actually in it. The location was nice, it was accessible and nearby some stores or shops if you need some stuff the last minute.. However for a family or guests who wants to relax, I recommend considering other properties that are comparable to this one. In our opinion and experience, the value of what we paid for three nights wasn't reciprocated really well.”

  • I liked that I could walk through the center to swim/sit by the pool

    8/10

    Gwen · solo traveller · 2026-09-09

    “Could walk to some restaurants/stores”

  • Amazing

    9/10

    Harmanpreet · solo traveller · 2026-09-07

    “yes”

  • Great spacious room with all essentials.

    8/10

    Jamil · family with children · 2026-09-04

    “Spacious room”

  • Guest review

    8/10

    Brian · couple · 2026-09-02

    “Staff at breakfast were very helpful in meeting my dietary needs.”

  • Guest review

    9/10

    Janice · family with children · 2026-08-14

    “Breakfast was so good.”

  • The bed was comfortable, but the cleanliness, breakfast quality, and overall presentation of the hotel were disappointin

    2/10

    Vala · couple · 2026-08-03

    “The room, bed, mattress, and pillows were comfortable.”

View all guest reviews

Hotel info and reviews come from third-party sources.