Hotelaholic

Kelowna · British Columbia

Delta Hotels by Marriott Grand Okanagan Resort

1310 Water St, Kelowna, British Columbia, V1Y 9P3

8.4 Excellent845 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Lakefront Paradise with Mountain Views

  • Luxurious Accommodations

    Each air-conditioned room is equipped with a cable TV, iHome audio system, coffee maker, and mini refrigerator for your comfort.

  • Gourmet Dining Experience

    Indulge in exquisite craft cocktails and a selection of Okanagan wines at OAK + CRU Social Kitchen & Wine Bar, overlooking the serene lake.

  • Recreational Oasis

    Unwind in hot tubs, indoor and outdoor pools, or pamper yourself at the spa and fitness centre. Explore outdoor activities like biking, hiking, kayaking, or skiing on Okanagan Lake.

Experience the perfect blend of relaxation and adventure at Delta Hotels Grand Okanagan Resort. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Friendly, helpful staff

  • Excellent waterfront/location

  • Clean, modern hotel

At the hotel

Popular amenities

85 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Cashless payment available
View all amenities

Pools & wellness

  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool bar
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Casino
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Happy hour
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • Vending machine - drinks
  • WiFi available

Review in focus

845 reviews
10/ 10
The wait staff in the dinning room were awesome!
Darlene · couple · 2026-10-20

The guest experience

8.4out of 10
845 verified reviews

Loved most

  • Friendly, helpful staff
  • Excellent waterfront/location
  • Clean, modern hotel
  • Complimentary bike and kayak rentals
  • Fabulous buffet breakfast

Worth knowing — Unexpected $45 resort fee / value concerns · Noisy air-conditioning and room noise · In-room amenity issues (coffee maker/outlets, paper/styrofoam cups) · Slow elevator / occasional pool chair shortages

How guests scored the stay

  • Location10.0

    Location repeatedly noted as excellent—waterfront, within walking distance of restaurants/shops/marina; patio on the lake and easy access to activities highlighted.

  • Service9.8

    Staff were repeatedly called helpful, friendly, welcoming and accommodating (check-in staff, hosts and servers received specific praise).

  • Food and Beverage9.1

    Breakfast buffet was described as fabulous and F&B service received praise, though some lunch items were called average and overpriced.

  • Cleanliness8.8

    Multiple reviews described the hotel as clean and modern; public areas and rooms were praised as very clean.

  • Overall Experience8.0

    Overall experience is mixed: many memorable, family-friendly stays and strong service/location, but some guests were disappointed by room issues and perceived lack of value.

  • Amenities7.8

    Positive amenities include complimentary bike and kayak rentals, pool and lakeside patio; negatives cited were paper/styrofoam cups in-room, lack of bathrobe/slippers, slow elevators and occasional pool-chair shortages.

  • Room Quality7.2

    Mixed feedback: some rooms praised for size and comfortable beds, but multiple guests reported very noisy air-conditioning, outlet/coffee-maker failures and thin walls/noise from outside.

Live guest feedback

Guest reviews

Consistent

83% of 12 recent stays rated 8+

8.4845 reviews

  • We loved everything thing about this place!

    10/10

    Darlene · couple · 2026-10-20

    “The wait staff in the dinning room were awesome!”

  • Met our expectations of a Delta facility.

    8/10

    Glenn · couple · 2026-10-13

    “Room was in excellent location, scenery outside was amazing, great location to walk aong to other beach front locations, or restaurants, or shopping, Easy to get in and out of, after first confusing identification of parkade location,.”

  • Great place , great location , great staff and the restaurant was very good quality food

    9/10

    Dawn · solo traveller · 2026-10-13

    “The staff were super friendly and helpful”

  • Guest review

    10/10

    susan · solo traveller · 2026-09-16

    “We felt welcome and comfortable the minute we arrived. Our maid noticed we drank a lot of coffee and left extra supplies. Everything was so clean and crisp. We parked our rental car and walked everywhere.”

  • Guest review

    9/10

    Peter · solo traveller · 2026-09-15

    “Good location...glad they take dogs. Over 500 a night plus pet fee of 100.00 which is the highest pet fee charge I have ever paid anywhere. After paying over 500 for the room the e tra 100 made the place a bit pricey...”

  • Stay was good

    10/10

    mangat · family with children · 2026-09-05

    “I like hotel and staff”

  • Splendides

    10/10

    Côté · couple · 2026-09-03

    “Service et propreté”

  • Guest review

    8/10

    Deane · couple · 2026-08-31

    “Great location”

  • Thank you Kristine

    10/10

    Markmill1978 · Family · 2026-08-14

    “What a beautiful and relaxing week we just had with my family. Despite the smoke during the first days the crew made everything to make us feel confortable. I want to especially highlight the hotel Manager - Kristine for her exceptional support during all our stay. She does such a great job and i really understand why her staff is so aligned with this spirit of high level service. We really look forward to go back to Kelowna soon. Thank you Kristine and your great team”

  • Great location, good hotel if you can book on promotion or off-season

    6/10

    MelissaK701 · Family · 2026-08-13

    “It's a bit of a stretch to consider this a true resort, but we enjoyed our visit and would book again at a more reasonable price. They're doing their best to keep the property updated, but the room itself was tired with water damaged areas in the bathroom, standard box store finishes and a 1.5 inch gap under the door from replacing carpet with vinyl flooring which let all the noise and smoke from the hallway into the room. I had to fix the toilet myself after the tank stopped filling; it took 2 seconds but altogether I think of properties I've stayed in which costed the same but were much better put together and it suddenly feels like we overpaid. The resort fees were clearly mentioned ahead of time, and are not unusual at this type of property. The location of the hotel couldn't be better - lots of places to walk, shop and eat. The restaurant and Pantry were ok and not outrageously priced, though the pool restaurant was closed for all 3 days we were there (in August). Though there were servers sporadically walking around, the poolside service was pretty much non-existent. Particular high points were the cleaning staff, restaurant servers, outdoor pool area and how connected the resort is to green space and downtown Kelowna.”

  • Kelowna is a beautiful city with beautiful people.

    7/10

    Ivan · couple · 2026-08-13

    “The staff were very friendly and the location is great. The views from my room were good and the bed was comfy”

  • Lage ist super.

    8/10

    Silvia Maria · family with children · 2026-08-11

    “Die Lage ist super. Das Frühstück ist sehr gut. Die Parkgarage ist sehr dreckig. Insgesamt ist das Hotel zu teuer. Fenster kann man nicht ganz öffnen. Zimmer sehr hellhörig.”

View all guest reviews

Hotel info and reviews come from third-party sources.