Indulge in onsite massages, body treatments, and facials. Relax at the private beach after enjoying one of the 3 spa tubs.
Fine Dining and Entertainment
Experience Fusion cuisine at El Lakeside Dining Room and unwind with a drink at the bar/lounge. Room service is also available for a cozy night in.
Modern Amenities and Event Spaces
Stay connected with complimentary wireless internet access, and make use of the conference center and 4 meeting rooms. The hotel offers self-parking and features 52 individually decorated guestrooms with premium bedding and designer toiletries.
Experience luxury at its best at Hotel Eldorado at Eldorado Resort - book now for a memorable stay by the beautiful Okanagan Lake.
✦HAPPI HIGHLIGHTS
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Cleanliness
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Comfort
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Location
At the hotel
Popular amenities
68 listed
24-hour front desk
Access to nearby indoor pool
Access to nearby outdoor pool
Accessible shuttle
ATM/banking
Banquet hall
Basketball on site
Beach towels
Bicycle rentals nearby
Boat and paddles on site
View all amenities
Pools & wellness
Outdoor pool - seasonal
Pool sun loungers
Pool umbrellas
Sauna
Steam room
Wheelchair-accessible pool
Wheelchair-accessible spa
Dining & drinks
Breakfast available (surcharge)
Food and water bowls
Snack bar/deli
Fitness & outdoors
Fitness facilities
Free use of nearby fitness center
Garden
Golfing nearby
Hiking/biking trails nearby
Outdoor furniture
Private beach nearby
Terrace
Water sports equipment
Safety & cleanliness
Fireplace in lobby
Multilingual staff
Smoke-free property
Getting around & access
Elevator
No accessible shuttle
Self parking (surcharge)
Wheelchair accessible
Guest services
Boat tours nearby
Concierge service
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Boat on site
Computer station
Conference center
Conference space
Dock
Electric car charging station
Free newspapers in lobby
Free water park access
Free WiFi
Front entrance ramp
Handrails in stairways
Library
Marina on site
Motor boating on site
Mountain biking nearby
Parasailing on site
Personal motorized watercraft on site
Porter/bellhop
Reception hall
Sailing nearby
Scooter/moped rentals nearby
Ski passes available
Swimming nearby
Walkway to water
Water skiing on site
Water tubing nearby
Wedding services
Review in focus
208 reviews
6/ 10
Noisy room above kitchen garbage area and smell from kitchen ventilation system right below the window....
Location is always loved and praised for lakeside views.
Service8.8
Customer service was noted as incredible and staff were friendly.
Amenities8.8
Well-kept grounds and additional amenities like crystal glassware and Nespresso.
Cleanliness8.7
Rooms were very clean, but negative mention of noise and smell in some areas.
Overall Experience8.7
Overall lovely stay despite some issues, would return with lower expectations.
Value for Money8.5
Standard quality for this hotel tier, with some disappointment in recognition.
Room Quality8.3
Rooms are generally nice but specific rooms have issues with noise and ventilation.
Food and Beverage8.0
Dining experience mentioned as problematic despite food quality.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
Guest review
6/10
laurence · 2025-10-13
“Noisy room above kitchen garbage area and smell from kitchen ventilation system right below the window....”
Guest review
10/10
Rebecca · partner · 2025-10-11
“Lovely experience at The Eldorado Hotel. Very clean room, comfy bed, efficient check-in and extras like crystal glassware, specialty soap, bath robes and Nespresso machine. The Lakeside Dining restaurant is fantastic. Delicious food presented by a wonderful server (Kate) in the perfect location looking out over the lake. Highly recommend! ”
Guest review
8/10
Lorne · 2025-10-11
“The hotel itself is nice - room was nice, however, couldn't open the sliding glass door as directly below, there was a massive ventilation system that was very noisy and smelly with exhaust from the kitchen. This took away from the quality of the stay. The rooms that face the exhaust fans should be avoided.”
Guest review
10/10
Meghan · 2025-10-09
“Amazing location with incredible customer service. ”
Guest review
10/10
Corey · 2025-10-08
“Excellent property ; unfortunate they didn’t acknowledge gold status, that will be the reason I do not return. ”
Guest review
10/10
John · partner · 2025-10-08
“Our room did not have a lake view, but it didn't matter as the ground floor views were wonderful at any time of the day. Staff were all very helpful and friendly and made time for you. The bar and restaurant offerings matched whatever type of eating experience you might want, from more formal to casual bar top eating and drinks. Would we go back? Yes — without question. Apart from the hotel, the area around the Okanagan lake offers much to see in terms of sightseeing and wineries to visit.”
Guest review
10/10
Adam · 2025-10-06
“Very nice property”
Guest review
8/10
Paul · 2025-10-05
“Weird check in process. Had to check in to different hotel and then walk 5 minutes to our room at another resort. Short staffed in lobby and restaurants. ”
Guest review
10/10
Jaylene · partner · 2025-09-30
“Quaint and intimate boutique hotel. Beautifully appointed overlooking the lake. ”
Guest review
10/10
Eva · partner · 2025-09-30
“N/A”
Guest review
2/10
Cameron · partner · 2025-09-20
“The front desk staff are untrained and not empowered to give answers to most questions. On 3 occasions we were sent to Montao Resort’s Front Desk for answers. It’s too bad that Hotel Eldorado can’t stand on its own. ”
Guest review
10/10
Helene · partner · 2025-09-16
“Beautiful well kept grounds and property!!”
Guest review
10/10
Janice · 2025-09-15
“Location always loved- lakeside. ”
Guest review
10/10
Wayne · 2025-09-14
“Beautiful property - well cared for. If you stay, be sure to try the restaurant”
Guest review
8/10
Liisa · friends · 2025-09-11
“Lovely place to stay but we had a room with a terrible view of someone else’s balcony and the parking lot. Arrived when they were having an event and very little available parking. I had to circle the lot until someone left. No parking was dedicated to guests staying at the hotel. Did not get room service on our third night so had no coffee pods for the morning. I would stay here again but have lower expectations. ”
Guest review
6/10
Travel · 2025-09-11
“front desk never answered phone. music outside our room going to late in evening, wrong size housecoat --fit for a child. Good meal service and quick checkin. had to lug luggage up 3 floors - elevator far down the hall. ”
Guest review
8/10
Carla · partner · 2025-09-08
“Gorgeous property! Dining was a huge issue. Lots of tables but definitely didn’t want to give you a good table. Chose this property to dine outside. Hostess kept putting us inside. Wasn’t a great experience.”
Guest review
10/10
Al · partner · 2025-09-08
“Great hotel and great location.”
Guest review
8/10
Janet · family · 2025-09-07
“The amenities of the property are great - pools, gym, lakefront, beach. The rooms in the Arms could use a few updates. I understand that some things have not been updated in keeping with its charm but our bathroom door wouldn’t close, unless you slammed it quite hard. The pool was very cute, along with the little outdoor grassy area. The outdoor pool was fantastic and the gym was spacious.
We dined at the Lakeside restaurant and the staff were ok. It seemed that some of the hosts may have been new. The servers were fine, not overly friendly. Probably tired of seeing tourists. The patio tables had a great view of the lake. It was a beautiful setting for a sunset. Our food was ok. The fries with our steak frites, tasted old and were not crispy at all. The steak lacked flavour. I would only dine here again for the view.
We found Kelowna, to have a weird vibe. It is a beautiful city but the people are very weird. Maybe a little conservative and judgemental. We are multi-ethnic family and didn’t feel too welcome in the space. We’ve heard from others that they feel the same way about Kelowna and the resort. It’s just too bad, cause the resort was nice. We may give it another shot and see if our opinion changes but it was really strange after coming from Victoria & Vancouver where we felt warm and welcoming vibes.”
Guest review
10/10
akhila · partner · 2025-09-05
“Everything about the stay was just simply amazing, from the view to food and the location. The only improvement I see is coordination and better alignment between the hotel staff the restaurant staff.
We totally enjoyed our stay even if it was just for one night, and will definitely stay there in future. ”
