Hotelaholic

Kelowna · British Columbia

The Royal Kelowna - Bellstar Hotels & Resorts

1288 Water Street, Kelowna, British Columbia

8.9 Excellent557 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Rooftop Infinity Pool and Hot Tub

    Experience luxury at The Royal Kelowna with a rooftop infinity pool and hot tub, perfect for unwinding while enjoying stunning views of the city.

  • Spacious Apartment with Full Kitchen

    Our apartments feature an open plan living and dining room, complete with a full kitchen for your convenience. Enjoy the comfort of a flat-screen TV, sofas, and dining table during your stay.

  • Fitness Centre, Sauna, and BBQ Facilities

    Stay active in our fitness centre, rejuvenate in the sauna, or host a BBQ gathering with our on-site facilities. The Royal Kelowna ensures a well-rounded experience for all guests.

Book now to indulge in a lavish stay at The Royal Kelowna - Bellstar Hotels & Resorts, where luxury meets convenience.

HAPPI HIGHLIGHTS

  • Beautiful location

  • Spacious rooms

  • Good amenities

At the hotel

Popular amenities

57 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • BBQ facilities
  • Board games/puzzles
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Infinity pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Steam room
  • Swimming pool

Dining & drinks

  • Sanitized tableware & silverware
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Golf course
  • Hiking
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Laundry washed per local authority guidelines

Services & essentials

  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Picnic area
  • Shallow end
  • Sun umbrellas
  • Vending machine - drinks
  • WiFi available

Review in focus

557 reviews
9/ 10
Very spacious. Each room had a bathroom attached.
Sabrina · extended group · 2026-10-22

The guest experience

8.9out of 10
557 verified reviews

Loved most

  • Beautiful location
  • Spacious rooms
  • Good amenities

Worth knowing — Dated property · Some cleanliness issues · Staff service lapses

How guests scored the stay

  • Location9.6

    Great downtown location with beautiful views and proximity to amenities.

  • Service9.6

    Staff remembered guests and provided good service despite some mentioned issues.

  • Overall Experience9.1

    Generally positive stay with only minor complaints.

  • Value for Money9.1

    Higher rates reflect good location but some elements need renovation.

  • Food and Beverage8.6

    No on-site restaurant mentioned, but options close by.

  • Amenities8.6

    Pool, gym, and spacious rooms pleased guests, though some amenities were not functional.

  • Room Quality8.6

    Spacious and comfortable rooms, but some are dated.

  • Cleanliness8.1

    Showers have black mold starting; indicated a need for deeper cleaning.

Live guest feedback

Guest reviews

Mixed experiences

70% of 10 recent stays rated 8+

8.9557 reviews

  • Excellent value for location and amenities

    9/10

    Sabrina · extended group · 2026-10-22

    “Very spacious. Each room had a bathroom attached.”

  • The suite the location and the view were amazing.

    8/10

    Debbie · couple · 2026-10-19

    “We liked it had everything in it to be very comfortable.”

  • Perfect for a family. Very secure

    8/10

    Rosita · extended group · 2026-10-19

    “I loved the location and the size of the Condo”

  • Wonderful!

    10/10

    Susan · extended group · 2026-10-19

  • Great location and facilities with a lovely suite

    10/10

    Mike · couple · 2026-10-17

    “Location and facilities”

  • Furto in camera e totale mancanza di assistenza

    1/10

    Martina · family with children · 2026-09-11

    “Durante il nostro soggiorno abbiamo subito un furto all’interno della camera. La stanza non si è rivelata sicura e, cosa ancora più grave, il personale dell’hotel non si è dimostrato disponibile né ci ha fornito il necessario supporto e assistenza dopo quanto accaduto. Un’esperienza estremamente negativa che ha compromesso completamente il soggiorno”

  • Guest review

    9/10

    Elizabeth · solo traveller · 2026-09-10

    “The location was ideal. Beautiful views Spacious apartment with good layout”

  • Nice comfortable quiet hotel with friendly staff.

    7/10

    Danielle · couple · 2026-09-10

    “Location. Hotel. Size of suite. Easy access to many restaurants and close to downtown, shopping area. Friendly staff.”

  • We would not stay here again and would recommend looking at other options in Kelowna.

    7/10

    Rebecca · couple · 2026-09-05

    “The one real highlight was the rooftop area, with a pool, hot tubs, BBQs and seating. It’s a pleasant space, although relatively small and it can become quite crowded.”

  • Guest review

    9/10

    Jason · couple · 2026-09-05

    “Location”

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Hotel info and reviews come from third-party sources.