Hotelaholic

Vancouver · British Columbia

The Sutton Place Hotel Vancouver

845 Burrard St, Vancouver, British Columbia, V6Z2K6

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in elegant rooms adorned with modern amenities like a flat-screen TV, plush bathrobes, and a stocked minibar. The sophisticated decor and vintage work desk create a serene ambiance for a relaxing stay.

  • Culinary Delights

    Savor a culinary journey at Boulevard Kitchen & Oyster Bar, offering a diverse wine selection from renowned regions worldwide. Experience the charm of the English-style Gerard Lounge for a cozy evening.

  • Relaxation and Recreation

    Unwind at the exclusive Vida Spa with rejuvenating massage treatments and pampering facials. Stay active at the state-of-the-art fitness center, ensuring a perfect balance of relaxation and wellness.

Experience luxury and sophistication at our 5-star Vancouver hotel. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Comfortable rooms

At the hotel

Popular amenities

80 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Breakfast in the room
  • Business center
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Indoor pool
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Cashless payment available
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

4,240 reviews
10/ 10
The location of the hotel was so perfect. The staff were wonderful and the suite was perfect. Very clean, comfortable and safe. I would definitely book this hotel again in the future
Flannery · solo traveller · 2026-10-23

The guest experience

8.9out of 10
4240 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Comfortable rooms

Worth knowing — Cleanliness issues · Limited food variety · Service inconsistencies

How guests scored the stay

  • Service10.0

    Most reviews praise friendliness and helpfulness of staff despite some inconsistency.

  • Location9.6

    Multiple mentions of great location, close to attractions.

  • Room Quality9.1

    Generally positive feedback on room comfort and amenities.

  • Value for Money9.1

    Fairly priced for the location and quality offered.

  • Overall Experience9.1

    A mix of positive experiences with some significant issues noted.

  • Amenities8.6

    Amenities were appreciated but some reported that the pool and gym were dated.

  • Food and Beverage8.1

    Restaurant described as expensive with limited variety.

  • Cleanliness7.6

    Reported issues with dirty towels and rubbish in hallways indicate poor maintenance.

Live guest feedback

Guest reviews

Remarkably consistent

89% of 9 recent stays rated 8+

8.94240 reviews
  • Amazing location, beautiful hotel, wonderful room

    10/10

    Flannery · solo traveller · 2026-10-23

    “The location of the hotel was so perfect. The staff were wonderful and the suite was perfect. Very clean, comfortable and safe. I would definitely book this hotel again in the future”

  • Great hotel but a noisy stay

    7/10

    Lisa · couple · 2026-10-22

    “Wonderful Suite”

  • Guest review

    10/10

    Masa · family with children · 2026-10-20

    “location, cleanliness, kindness”

  • Guest review

    9/10

    Masa · family with children · 2026-10-20

    “location, cleanness, kindness”

  • Excepcional!!

    10/10

    Amina · family with children · 2026-10-19

    “Excelente localização! Muito boa recepção à chegada; Simpatia, profissionalismo e muito bom atendimento. Excelente restaurante e com muito atendimento ao cliente; Facilidade para pagamento com cartões de débito para visitantes internacionais com alguma dificuldade no cartão de crédito; para mim foi excelente isto!!”

  • Loved the hotel

    10/10

    Shelly · couple · 2026-10-18

    “So clean and all staff were very helpful and polite”

  • Guest review

    10/10

    Nga · family with children · 2026-10-16

    “Location is very ideal for city center shopping and access to transport. Also a relatively close walk to most sights. Very comfortable stay and also very quiet in the room considering proximity to traffic.”

  • Great location very walkable to most things.

    9/10

    Robert · couple · 2026-10-16

    “Location, everything in the room worked, very comfortable.”

  • Location location location

    10/10

    Bronagh · extended group · 2026-10-15

    “Very helpful staff throughout. Great location within walking distance of tourist bus stops. Additional supply of in room tea and coffee provided when requested.”

Hotel info and reviews come from third-party sources.