HAPPI EXPERIENCE
Luxury Overlooking Victoria’s Inner Harbour
Historic Elegance
The Fairmont Empress Hotel offers elegantly decorated rooms with plush seating areas and picturesque windows.
Relaxation and Dining
Enjoy extensive spa treatments at Willow Stream Spa and indulge in traditional afternoon tea with a view of the harbour.
Convenient Amenities
Swim in the indoor pool, admire the Victorian architecture, and explore nearby attractions like the Royal British Columbia Museum and the Maritime Museum of BC.
Book now to experience the charm and luxury of The Fairmont Empress Hotel!
HAPPI HIGHLIGHTS
Friendly staff
Great location
Beautiful grounds
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Air conditioning
- Allergy-free room
- ATM/cash machine on site
- Babysitting/child services
- Bar
- Barber/beauty shop
View all amenities
Pools & wellness
- Fitness/spa locker rooms
- Heated pool
- Hot tub/Jacuzzi
- Indoor pool
- Kids' pool
- Massage services
- Sauna
- Spa/wellness center
- Steam room
- Swimming pool
Dining & drinks
- Breakfast takeaway containers
- Delivered food - securely covered
- Food delivered to guest room
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Cycling
- Fitness center
- Fitness facilities
- Garden
- Outdoor furniture
- Sun loungers or beach chairs
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Non-smoking rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Parking garage
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Private check-in/check-out
Services & essentials
- Business center
- Car hire
- Cashless payment available
- Daily housekeeping
- Electric vehicle charging station
- Face masks for guests available
- Family rooms
- Free WiFi
- Key card access
- Non-smoking throughout
- Room service
- Thermometers for guests provided by property
- Vending machine - drinks
- WiFi available
Review in focus
2,126 reviews
10/ 10
Gold room service was excellent