Hotelaholic

Victoria · British Columbia

The Vic, an Ascend Collection Hotel

123 Gorge Road East, Victoria, British Columbia, V9A 1L1

8.4 Excellent1532 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious Boutique Hotel in Victoria BC

  • Prime Location

    Nestled in the heart of Victoria, The Vic, Ascend Hotel Collection®, offers easy access to the Inner Harbour, YYJ Airport, and Mayfair Shopping Centre.

  • Vibrant Surroundings

    Immerse yourself in the charm of the Inner Harbour district with festivals, live shows, and whale watching tours to witness humpback whales up close.

  • Family-Friendly Attractions

    Explore indigenous art and natural history exhibits at the Royal British Columbia Museum, perfect for a fun day out with the kids.

Experience the best of Victoria by booking your stay directly at The Vic for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Clean and well-maintained rooms

  • Friendly and helpful staff

  • Convenient location

At the hotel

Popular amenities

40 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Board games/puzzles
  • Business center
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Fax/photocopying
  • Fence around pool
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Swimming pool toys

Dining & drinks

  • Restaurant

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Table tennis

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking

Guest services

  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Free WiFi
  • Games room
  • Key card access
  • Non-smoking throughout
  • Shallow end
  • Sun umbrellas
  • WiFi available

Review in focus

1,532 reviews
8/ 10
Loved the renovated rooms, and the amenities
Struger · family with children · 2026-10-24

The guest experience

8.4out of 10
1532 verified reviews

Loved most

  • Clean and well-maintained rooms
  • Friendly and helpful staff
  • Convenient location
  • Good amenities

Worth knowing — Inconsistent food service · Noise from nearby establishments · Issues with parking lot safety

How guests scored the stay

  • Amenities8.7

    Positive mentions of entertainment options and EV charging stations.

  • Service8.6

    Staff were described as friendly and helpful.

  • Location8.6

    Convenient location and easy access to downtown.

  • Overall Experience8.6

    General satisfaction expressed across reviews, with minor concerns.

  • Room Quality8.5

    Rooms described as clean and well-appointed, with some renovations.

  • Value for Money8.5

    Good value, especially considering the quality of rooms.

  • Cleanliness8.1

    General cleanliness mentioned positively, but some reviews indicate areas could be cleaner.

  • Food and Beverage7.6

    Mixed feedback on dining options; some issues with restaurant service.

Live guest feedback

Guest reviews

Consistent

78% of 9 recent stays rated 8+

8.41532 reviews

  • Guest review

    8/10

    Struger · family with children · 2026-10-24

    “Loved the renovated rooms, and the amenities”

  • Guest review

    10/10

    Jessica · family with children · 2026-10-17

    “Staff were excellent! the suite was unexpectedly huge and super clean!”

  • sonst paßte alles

    8/10

    Stephan · solo traveller · 2026-09-15

    “relativ nah am Stadtzentrum u.a. mit guter Busverbindung, Zimmer entsprach voll meinen Erwartunge”

  • Clean, comfortable & convient location to Butchart Gardens. Above & beyond a worthy stay❤️

    10/10

    Rachel · solo traveller · 2026-09-15

    “The hostess was so great in communicating as the ferry arrival was going to be late & was unsure of when would arrive to Hotel in evening . He was flexible in accommodating me to a room on the lower floor for our needs ( big thank u)-Room 127 highly recommended! The room was above & beyond expectation …. Clean, modern, & bed was absolutely heavin after a long day of travels. The property includes a room for leisure to watch games on massive big screen TV with comfy lounging, foos ball table & free popcorn. They have a lovely diner just adjacent to Lobby,a Bar/Grill downstairs & liquor store just out front. If u have pets there is a medical facility just next door with beautiful Hazelnut trees ( at least I think that’s what they were)& ample grass space for pets to stretch & have some relief. 11/10- Will definitely be back soon.”

  • You get what you pay for - its worth it!

    9/10

    Jordan · family with children · 2026-09-15

    “We stayed in a 4th floor suite, with a separate kitchenette and living room with a foldout bed. My wife and I got the bedroom all to ourselves, and having two queen-size beds between the two of us, and the kids were thrilled to be sleeping on the foldout. The extra space on our vacation made the whole thing much easier and less stressful by having separate spaces for all of us. First time we've gotten a suite and it was great!”

  • Great

    7/10

    Tyler · couple · 2026-09-15

    “Everything was good”

  • Ok

    7/10

    Pearl · solo traveller · 2026-09-14

    “It was clean and staff were friendly . But we felt it was very expensive . Maybe breakfast could be included with package.”

  • Guest review

    9/10

    Georgia · couple · 2026-09-11

    “Very helpful and kind staff at a difficult time. Special shout out to Fatemah.”

  • The Vic was comfortable for what I needed it for.

    8/10

    Jenna · couple · 2026-09-10

    “The bed and the pillows were comfortable”

View all guest reviews

Hotel info and reviews come from third-party sources.