Hotelaholic

Ottawa · Ontario

DoubleTree by Hilton Ottawa Downtown

33 Nicholas St, Ottawa, Ontario, K1N 9M7

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Modern Comfort in Downtown Ottawa

  • Convenient Location

    Situated in downtown Ottawa, Novotel Ottawa is a mere 5-minute walk from the trendy Byward Market district, offering guests easy access to local attractions.

  • Dining Experience

    Indulge in a culinary journey at the on-site Albion Rooms restaurant, known for its locally sourced ingredients and innovative menu. Sip on craft beers, wines, and cocktails at the well-stocked bar.

  • Relaxation and Fitness

    Unwind in the indoor pool and hot tub or stay active at the 24-hour fitness centre. The hotel also provides complimentary work stations in the lobby for guests' convenience.

Book your stay at Novotel Ottawa now to experience modern amenities and exceptional service in the heart of the city.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Nice breakfast

At the hotel

Popular amenities

62 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Breakfast takeaway containers
  • Broadcast Live sport events
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Indoor pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,721 reviews
8/ 10
Bon rapport qualité/prix. Et bon emplacement.
Milie_92 · family with children · 2026-10-22

The guest experience

8.2out of 10
1721 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Nice breakfast

Worth knowing — High parking cost · Cleanliness issues · Noise from other guests

How guests scored the stay

  • Location9.3

    Multiple reviews praised the perfect location for access to downtown and attractions.

  • Service9.3

    Staff received positive remarks for kindness and helpfulness.

  • Food and Beverage8.3

    Breakfast received positive feedback, but restaurant options were seen as limited.

  • Overall Experience8.3

    Generally positive experiences with notable highlights like location and service.

  • Cleanliness7.8

    Issues mentioned with cleanliness such as dust balls and dirty areas in common spaces.

  • Amenities7.8

    Some amenities were noted as lacking or needing improvements, like the gym.

  • Room Quality7.7

    Mixed reviews on room size and comfort, some mentioned issues with noise.

  • Value for Money7.2

    Complaints about high parking costs indicate concerns about value.

Live guest feedback

Guest reviews

Mixed experiences

55% of 11 recent stays rated 8+

8.21721 reviews
  • Guest review

    8/10

    Milie_92 · family with children · 2026-10-22

    “Bon rapport qualité/prix. Et bon emplacement.”

  • To spare future guest from open humiliation by the hotel, please CLEARLY indicate breakfast options

    1/10

    Istovan · extended group · 2026-10-18

    “NOTHING, the gym equipment was limited and didn't even have a STEPMASTER.”

  • Guest review

    10/10

    yael · couple · 2026-10-17

    “מלון ברמה גבוהה. מיקום מעולה. ארוחת בוקר מצוינת.”

  • Good location but way too expensive for the services, does not worth 4 stars

    5/10

    THY · family with children · 2026-10-16

    “-Emplacement (good location), proche des sites d'intérêt -Good breakfast”

  • Ottawa en dos días

    9/10

    Nuria · couple · 2026-10-15

    “Está ubicado en pleno centro. La habitación dispone de todo lo necesario para hacer tu estancia agradable. El desayuno con variedad de opciones y con un buen servicio”

  • The location and service are excellent.

    9/10

    Jun · couple · 2026-10-14

    “Very good”

  • Regular business hotel.

    5/10

    Hadewijch · solo traveller · 2026-10-14

    “I liked the watm welcoming, the support and help.”

  • Comfortable

    8/10

    Colin · solo traveller · 2026-10-14

    “Good location”

  • Guest review

    1/10

    Clemens · solo traveller · 2026-10-13

    “Dass man mir zugehört hat”

  • Bien trop faible vu le prix

    5/10

    Frederic · extended group · 2026-10-13

    “Chambre propre”

  • Bel hôtel très bien situé

    9/10

    Mathieu · extended group · 2026-10-12

    “L’emplacement et le confort.”

View all guest reviews

Hotel info and reviews come from third-party sources.