Hotelaholic

Ottawa · Ontario

Fairmont Chateau Laurier

1 Rideau St, Ottawa, Ontario, K1N 8S7

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Recreational Amenities

    Indulge in the indoor pool, fitness center, and rental bicycles for a delightful stay.

  • Culinary Delights

    Savor international cuisine at Wilfrid's or opt for room service with a drink at the bar.

  • Convenient Facilities

    Benefit from wireless internet access, concierge services, and gift shops at your disposal.

Book your stay at Fairmont Chateau Laurier, steps away from Ottawa's landmarks like Rideau Canal and Byward Market Square.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

At the hotel

Popular amenities

71 listed
  • 24-hour front desk
  • Accessible shuttle
  • All property's electricity comes from renewable sources
  • Art gallery on site
  • At least 80% of all lighting comes from LEDs
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Biodegradable/compostable stirrers
  • Braille or raised signage
View all amenities

Dining & drinks

  • Breakfast available (surcharge)
  • Comprehensive food waste policy
  • Locally-sourced food on site (80% or more)
  • Organic food
  • Reusable tableware only
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Golfing nearby
  • Grey water recycling system
  • Hiking/biking trails nearby
  • Recycling
  • Vegetable garden

Rooms & comfort

  • Change of towels (on request)

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Multilingual staff
  • Smoke-free property

Getting around & access

  • Elevator
  • No accessible shuttle
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk

Services & essentials

  • Change of bed sheets (on request)
  • Conference space
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Eco-friendly toiletries
  • Electric car charging station
  • Energy-saving switches
  • Gift shops or newsstand
  • Housekeeping on request
  • Humane animal treatment
  • Internet access in public areas - high speed
  • LED light bulbs
  • Mountain biking nearby
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Porter/bellhop
  • Rafting nearby
  • Reusable cups only
  • Showcase for local artists
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Sustainability/community reinvestment (10% revenue or more)
  • Vegan menu options available
  • Vegetarian menu options available
  • Water dispenser
  • Water-efficient showers only
  • Wedding services

Review in focus

409 reviews
10/ 10
Classic and clean. Friendly staff. In the heart of Ottawa. Would love to stay again.
Hui-Chuan · 2025-10-11

The guest experience

8.6out of 10
409 verified reviews

Loved most

  • Great location
  • Friendly staff

Worth knowing — Cleanliness issues · Room size discrepancies

How guests scored the stay

  • Location9.5

    Great location mentioned multiple times, especially near attractions.

  • Service9.4

    Staff was noted for being amazing and accommodating despite some negative interactions.

  • Overall Experience9.1

    Overall experiences varied widely, but most guests enjoyed their time despite issues.

  • Amenities9.0

    Average amenities provided; some were adequate, others lacked variety.

  • Food and Beverage8.5

    Food quality at Zoe's was described as exquisite, but other offerings were less favorable.

  • Cleanliness8.0

    The cleanliness was mentioned as not being maintained in some parts of the hotel.

  • Room Quality7.9

    Some rooms were reported as small and in need of upgrades, affecting quality.

  • Value for Money7.4

    Customers felt the experience did not justify the high price point.

Live guest feedback

Guest reviews

Mixed experiences

85% of 20 recent stays rated 8+

8.6409 reviews
  • Guest review

    10/10

    Hui-Chuan · 2025-10-11

    “Classic and clean. Friendly staff. In the heart of Ottawa. Would love to stay again.”

  • Guest review

    10/10

    Robert · partner · 2025-10-10

    “Enjoyed the entire experience ”

  • Guest review

    10/10

    Yohan · 2025-10-09

    “We enjoyed our time at the hotel and all the amenities they offered.”

  • Guest review

    10/10

    Michael · partner · 2025-10-07

    “Great staff. Beautiful hotel. Fairmont hotels never disappoint. The gold standard for what a five star hotel should be. The service was outstanding. Great experience.”

  • Guest review

    10/10

    Sameeh · 2025-10-07

    “There is a serious homeless population around the hotel.”

  • Guest review

    10/10

    Stanley · family · 2025-10-07

    “There no self parking at the hotel, only valet parking available, and have to pay separate !!”

  • Guest review

    10/10

    Errnst · 2025-10-06

    “It was an awesome experience, customer service was great, hotel was great, everything there was amazing. I will advise any body whether vacation with family, with your lover or friends it is absolutely amazing place to go also the location it is amazing as a well and believe me you will not regret it choosing to go there to me this place is 1000 over 1000 grading.”

  • Guest review

    10/10

    Eden · 2025-10-06

    “Great place and great service , near stores and good restaurants ”

  • Guest review

    10/10

    Corbin · partner · 2025-10-06

    “Forget By Town Market. Very low end.”

  • Guest review

    10/10

    Adriana · partner · 2025-10-05

    “I loved the servuce at the front desk, restaurante for breakfast and the pool ”

  • Guest review

    10/10

    Emmanuelle · family · 2025-10-05

    “Lovely !”

  • Guest review

    10/10

    Dorothy · 2025-10-05

    “The staff were incredibly helpful and polite. ”

  • Guest review

    10/10

    Vaughn · family · 2025-10-03

    “Thoroughly enjoyed our stay in this historic, iconic gem in our nation's capital.”

  • Guest review

    10/10

    arthur · 2025-10-03

    “Chic”

  • Guest review

    6/10

    Diane · partner · 2025-10-02

    “Hotel had a lovely castle-like feel to it, however … there’s a charge for using the tv! The windows in the stairwell & window-sills were dirty, and the room we had was very small. ”

  • Guest review

    10/10

    Matthew · partner · 2025-10-01

    “Great location walking distance to so many things! Just careful with the valet parking the staff was amazing however its busy we waited quite a bit for our vehicle. They took care of my valet bill however so at least they understood. One of the best hotels ive stayed at!”

  • Guest review

    2/10

    Eva · 2025-10-01

    “I was on room 336. It had a weird smell like pi from a dog next to one of the beds. The bathroom was not clean and the shower wall had mold. I paid too much for a “Parlament View”, but it was a small window facing practically the street and I needed to put my face on the dirty glass to see a little bit of the parliament. I have been more than 20 times in Ottawa, and for less expensive prices I had better rooms, and service. ”

  • Guest review

    10/10

    Cheryl · 2025-09-30

    “Downtown Ottawa, easy access to unlock transport to both VIA Rail and airport ”

  • Guest review

    6/10

    Susan · family · 2025-09-30

    “A lovely exterior and lobby with incredibly friendly staff, however there was hardly any drinking/filtered water in the rooms, and it was easier to just buy them rather than request it from the hotel. The mattress and pillow quality was terrible. Location is highly convenient and overall not the worst experience but also below expectations. ”

  • Guest review

    10/10

    Rhonda · family · 2025-09-30

    “Great location. ”

View all guest reviews

Hotel info and reviews come from third-party sources.