Hotelaholic

Ottawa · Ontario

Lord Elgin Hotel

100 Elgin St, Ottawa, Ontario, K1P5K8

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location

    Located directly across from the National Arts Centre and in the heart of Canada's capital, the Lord Elgin Hotel offers easy access to major attractions and cultural landmarks.

  • Luxurious Accommodations

    Experience spacious rooms with modern amenities including 49-inch TVs, ensuring a comfortable and relaxing stay during your visit to Ottawa.

  • Top-Notch Facilities

    Indulge in the hotel's state-of-the-art 24-hour fitness centre with a lap pool, perfect for unwinding after a day of sightseeing. Don't forget to explore the on-site gift shop and take advantage of free local calls during your stay.

Book your stay at the Lord Elgin Hotel today!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Clean rooms

At the hotel

Popular amenities

78 listed
  • 24-hour front desk
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Board games/puzzles
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Canoeing
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Sauna
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Vending machine - snacks
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Skiing
  • Stand-up comedy
  • Vending machine - drinks
  • WiFi available

Review in focus

2,751 reviews
8/ 10
Location for being without a car and seeing sights is extremely good. Had an issue with our coffee maker and it was replaced quickly and efficiently
Dave & Gina · couple · 2026-10-17

The guest experience

8.6out of 10
2751 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Clean rooms
  • Comfortable accommodations

Worth knowing — High parking fees · No breakfast included · Issues with room service

How guests scored the stay

  • Location9.2

    Consistently praised for its central location near major attractions.

  • Service8.9

    Generally positive feedback regarding the friendly and helpful staff.

  • Overall Experience8.7

    Overall a pleasant experience with minor issues noted.

  • Room Quality8.6

    Rooms were described as spacious and comfortable, despite some view complaints.

  • Food and Beverage8.5

    Restaurant food was rated well, although considered expensive.

  • Value for Money8.4

    Perceived value affected by high parking fees and lack of included breakfast.

  • Amenities8.3

    Good amenities reported, but some guests noted the lack of breakfast options.

  • Cleanliness8.2

    Some reviews mentioned clean rooms, while issues noted with room service and skipped cleaning.

Live guest feedback

Guest reviews

Consistent

78% of 9 recent stays rated 8+

8.62751 reviews
  • Guest review

    8/10

    Dave & Gina · couple · 2026-10-17

    “Location for being without a car and seeing sights is extremely good. Had an issue with our coffee maker and it was replaced quickly and efficiently”

  • Great Stay in Fabulous Location

    9/10

    Lynn · couple · 2026-10-17

    “Great location and very clean room. The bathroom was large with a walk-in shower that was great. Overall we were pleased with the accommodations.”

  • Superb, surpassing all expectations.

    10/10

    Robert · couple · 2026-10-15

    “We were stranded in Ottawa while my husband was in hospital. The staff at Lord Elgin helped in every way imaginable.”

  • The room service was top notch and staff went out of their way to make sure that everything was done right! Thank you fo

    9/10

    Lora Lee · solo traveller · 2026-10-15

    “Historic charm”

  • Nice and clean and pleasant stay.

    8/10

    David · couple · 2026-10-14

    “Very clean, good room”

  • Guest review

    9/10

    Alison · solo traveller · 2026-10-13

    “Very friendly staff. Great location. Lovely rooms.”

  • Bon emplacement bonne chambre, c’est tout

    7/10

    Laurent · couple · 2026-10-13

    “Chambre calme bonne literie”

  • Unsere Erwartungen an das Hotel wurden nicht erfüllt

    6/10

    Kurt · couple · 2026-10-08

    “Sehr benutztes Mobiliar, Teppichboden nicht geruchsfrei”

  • Ein sehr gutes Hotel in bester lage

    9/10

    Paul Rudolf · couple · 2026-10-07

    “Parken war kein Problem. Die Lage war hervorragend. Leider wird das Hotel gerade renoviert und man hat es mit einem großen Gerüst an der Außenfassade zu tun. Aber der Service und das Restaurant waren sehr gut.”

Hotel info and reviews come from third-party sources.