Hotelaholic

Ottawa · Ontario

Sheraton Ottawa Hotel

150 Albert St, Ottawa, Ontario, K1P5G2

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location near Attractions

    Located in downtown Ottawa, Ontario, the Sheraton Ottawa Hotel offers easy access to Parliament Hill and ByWard Market, making it the perfect choice for exploring the city's key attractions.

  • Relaxing Facilities and Comfortable Accommodation

    Unwind at the indoor pool and fitness center, or retreat to a smoke-free guestroom with a cozy bed after a day of sightseeing. The hotel's focus on comfort ensures a relaxing stay for all guests.

  • Delicious Dining Options

    Indulge in a delectable a la carte breakfast at The Carleton Grill, or savor a lunch buffet. Enjoy a cup of Starbucks coffee at the coffee bar, or head to Sasha's Bar for a light meal and refreshing beverages.

Book your stay at Sheraton Ottawa Hotel for a memorable and convenient experience in the heart of the city.

HAPPI HIGHLIGHTS

  • Great service

  • Excellent location

  • Spacious rooms

At the hotel

Popular amenities

65 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • Bar
  • Bike tours
  • Business center
  • Canoeing
  • Cashless payment available
View all amenities

Dining & drinks

  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Vending machine - snacks

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking
  • Tennis court

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Horse riding
  • Minimarket on site
  • Non-smoking throughout
  • Skiing
  • Squash
  • Temporary art galleries
  • Vending machine - drinks
  • WiFi available

Review in focus

1,750 reviews
10/ 10
Su ubicación y atención amable
GONZALO · couple · 2026-10-08

The guest experience

8.3out of 10
1750 verified reviews

Loved most

  • Great service
  • Excellent location
  • Spacious rooms

Worth knowing — Room noise from the hallway · Cold bedding on lower floor · Limited lunch options

How guests scored the stay

  • Location8.9

    Great location, very convenient to the LRT and train station.

  • Service8.9

    All the staff were so nice and very attentive to our needs.

  • Amenities8.4

    Modern gym and good breakfast buffet available.

  • Value for Money8.4

    Good value considering location and amenities.

  • Overall Experience8.2

    In general, a very enjoyable stay with some minor drawbacks.

  • Cleanliness7.9

    The room was spotless.

  • Food and Beverage7.9

    Breakfast was good, but lunch service unavailable was disappointing.

  • Room Quality7.9

    Spacious room, but bedding on the lower floor was too cold.

Live guest feedback

Guest reviews

Mixed experiences

78% of 9 recent stays rated 8+

8.31750 reviews
  • Cumplió mis espectativas

    10/10

    GONZALO · couple · 2026-10-08

    “Su ubicación y atención amable”

  • Parfait pour notre séjour de visite d'Ottawa

    10/10

    Anthony Sallaud · solo traveller · 2026-09-04

    “L'emplacement est parfait pour visiter Ottawa. Le personnel est attentionné”

  • Ottima posizione

    8/10

    Marzia · solo traveller · 2026-09-03

    “Posizione perfetta per girare Ottawa che comunque è una città piccolina e si può girare tutto a piedi. Hotel letteralmente a 6 minuti massimo dai principali punti di attrazione del centro. Camera molto ampia e spaziosa. Bagno grande e pulito, letto comodo. Ottimo il servizio valet con parcheggio accanto all hotel e servizio di riconsegna veloce ed efficiente. Personale gentile”

  • Guest review

    1/10

    OSKAR EDUARDO · solo traveller · 2026-09-01

    “De manera abusiva cargaron a mi habitación la supuesta permanencia de un huésped adulto adicional en nuestra habitación, lo cual nunca ocurrió. El descuento lo hicieron abusivamente del depósito exigido por la tarjeta de crédito. La reserva de Booking la hice para mí esposa, mi hijo de 7 años y yo, de manera que nunca ingresaria a un extraño a dormir en nuestra habitación. Escribí al hotel en diversas ocasiones y aunque reconocieron el error, ya pasó casi un mes desde nuestra estancia en Ottawa y nunca me devolvieron el dinero cargado indebidamente. No recomiendo para nada este hotel porque el servicio al cliente es displicente y abusivo”

  • Pessima accoglienza, pessima disponibilità e poca pulizia

    3/10

    Fabio · extended group · 2026-09-01

    “Posizione e colazione (anche se non a buffet) ma eccellente e con piatti abbondanti, peccato pero che fosse incluso solo un po di latte freddo, caffe americano e succo d’arancia (il resto dovevi pagartelo…)”

  • Guest review

    8/10

    scmcardoso · extended group · 2026-08-27

    “Localização, simpatia dos funcionários e limpeza”

  • Mooie dagen in Ottawa

    8/10

    Marja · couple · 2026-08-25

    “Goede locatie, servicegericht en attent personeel, goed ontbijt”

  • Inmejorable estancia!

    9/10

    Ricard · family with children · 2026-08-24

    “La localización y el trato del personal”

  • Cómodo y bien situado.

    8/10

    Óscar · solo traveller · 2026-08-23

    “Personal muy atento, muy bien situado para visitar la ciudad.”

Hotel info and reviews come from third-party sources.