Hotelaholic

Toronto · Ontario

The Ritz-Carlton, Toronto

181 Wellington St W, Toronto, Ontario, ON M5V 3G7

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Ritz-Carlton, Toronto offers elegantly designed rooms and suites with modern amenities including WiFi, 42-inch LCD TVs, and deep soaker tubs. The floor-to-ceiling windows provide stunning views of Lake Ontario and the city skyline.

  • Relaxation and Wellness

    Guests can unwind at the on-site Spa My Blend by Clarins, take a dip in the indoor saltwater pool, or enjoy the hot tub and sauna. The 24-hour fitness center and personalized training sessions cater to fitness enthusiasts.

  • Gourmet Dining and Entertainment

    Indulge in exquisite dining at TOCA restaurant, known for its Italian-inspired cuisine and Cheese Cave. Ritz Bar offers a cozy ambiance for morning coffee and transforms into a lively cocktail bar at night, serving signature drinks and delectable snacks. Don't miss the daily afternoon tea service, Simplici'tea'.

Experience luxury and sophistication at The Ritz-Carlton, Toronto - book your stay now for an unforgettable experience!

HAPPI HIGHLIGHTS

  • Great staff and service quality

  • Excellent location and cleanliness

At the hotel

Popular amenities

95 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Bar
  • Beauty Services
  • Bike tours
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Salt-water pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour/class on local culture

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Free WiFi
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Themed dinner nights
  • WiFi available

Review in focus

522 reviews
10/ 10
Very delicate service. Doorman offered short hotel rides on BMW E-car to our dinning restaurants. Ask for a surprise for my hobby’s birthday and they did! Either balloon and a cake!
Jane · couple · 2026-10-22

The guest experience

9.4out of 10
522 verified reviews

Loved most

  • Great staff and service quality
  • Excellent location and cleanliness

Worth knowing — Breakfast not included · Additional charges for services

How guests scored the stay

  • Service9.8

    Many reviews praised the staff for exceptional service and attentiveness.

  • Location9.8

    We received consistent feedback about the hotel's excellent location, central to key attractions.

  • Overall Experience9.8

    Overall, guests reported highly positive experiences, noting the staff made stays remarkable.

  • Cleanliness9.3

    Overall cleanliness was positively noted; however, one review mentioned it could be enhanced.

  • Room Quality9.3

    Most reviews highlighted the spaciousness and comfort of the rooms, although some amenities were missing.

  • Amenities9.3

    Amenities like the gym and spa were positively remarked upon, but breakfast was not included.

  • Value for Money8.8

    While the price was mentioned positively, some concerns about additional costs diminished the overall value perception.

  • Food and Beverage8.8

    The on-site dining options received mixed reviews; breakfast inconsistency affected the score.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

9.4522 reviews
  • Guest review

    10/10

    Jane · couple · 2026-10-22

    “Very delicate service. Doorman offered short hotel rides on BMW E-car to our dinning restaurants. Ask for a surprise for my hobby’s birthday and they did! Either balloon and a cake!”

  • Guest review

    10/10

    Chris · family with children · 2026-10-21

    “Exceptional hotel with first class services and a first class team. Big shout out to Andy on the front desk. What a valuable member of staff you have there. His attitude is 1st class.”

  • Very relaxing atmosphere with am amazing staff

    10/10

    shelly · solo traveller · 2026-10-16

    “Amazing location the hotel was very well maintained and the staff were friendly and helpful. All in all I enjoyable stay.”

  • Great Hotel

    10/10

    Nasr · couple · 2026-09-15

    “Good sized rooms and professional staff. Good, safe location with easy access to the shopping areas. Easy in and out for airport access.”

  • Magnífico

    9/10

    Silvia · couple · 2026-09-13

    “La ubicación, la comodidad y el trato del personal”

  • My standard place to stay in Toronto

    10/10

    Nasr · couple · 2026-09-10

    “very nice room and bathroom. Helpful and competent staff. Lovely reception and great restaurant. Location is great”

  • Guest review

    8/10

    yang · solo traveller · 2026-08-31

    “location&view”

  • Ein stadthotel, mit freundlichen und sehr engagierten Mitarbeitenden.

    10/10

    Thomas · solo traveller · 2026-08-24

    “Gut gelegen.”

View all guest reviews

Hotel info and reviews come from third-party sources.