Hotelaholic

Toronto · Ontario

The St. Regis Toronto

325 Bay Street, Toronto, Ontario, M5H 4G3

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations and Bespoke Service

    The St. Regis Toronto sets a new standard for five-star luxury with its 65-story tower offering 258 spacious guest rooms and 124 suites. Experience modern elegance and personalized butler service that cater to your every need.

  • Central Location and Proximity to Landmarks

    Situated in downtown Toronto, the hotel is steps away from iconic landmarks such as the CN Tower, Scotiabank Arena, and the Toronto International Film Festival. Enjoy easy access to the city's premier shopping, entertainment, and cultural destinations.

  • Exquisite Dining and Relaxation Options

    Indulge in culinary delights at the 31st-floor LOUIX LOUIS grand bar and restaurant, unwind at the boutique luxurious Spa, and witness the iconic champagne sabering ritual at Astor Lounge each evening. The St. Regis Toronto offers a perfect blend of sophistication and relaxation for your stay.

Regis Toronto.

HAPPI HIGHLIGHTS

  • Great location

  • Comfortable beds

  • Good food

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Infinity pool
  • Manicure
  • Massage services
  • Pedicure
  • Pool cover
  • Pool with view
  • Salt-water pool
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

351 reviews
10/ 10
This hotel is really gorgeous and the staff are all so kind and attentive. The entire hotel is spotless and exudes a fresh vanilla scent. The room was beautiful and luxurious, the swimming pool and sauna perfect and the downtown location exceptional. We had the best dinner at Louix Louis and the most delightful afternoon tea in the Astor Lounge. Our three night stay was absolutely smashing!
Lydia · family with children · 2026-10-14

The guest experience

9.4out of 10
351 verified reviews

Loved most

  • Great location
  • Comfortable beds
  • Good food

Worth knowing — Poor service consistency · Rooms not as described · Not worth the price

How guests scored the stay

  • Location10.0

    Excellent location, walking distance to attractions.

  • Food and Beverage10.0

    Breakfast food was appreciated and received positive feedback.

  • Overall Experience9.9

    Mixed feelings due to service issues and overall value. Not recommended by multiple reviewers.

  • Amenities9.9

    Good amenities such as the pool and breakfast, but issues with room replenishment.

  • Service9.9

    Some positives about friendly staff and good room service, but inconsistent service quality reported.

  • Cleanliness8.9

    Negatively impacted by mentions of old rooms and unclean carpets.

  • Room Quality8.3

    Small rooms that did not match expectations based on booking photos.

  • Value for Money8.3

    Perceived as not worth the price due to service and room quality issues.

Live guest feedback

Guest reviews

Consistent

78% of 9 recent stays rated 8+

9.4351 reviews
  • One three day stay was absolutely smashing!

    10/10

    Lydia · family with children · 2026-10-14

    “This hotel is really gorgeous and the staff are all so kind and attentive. The entire hotel is spotless and exudes a fresh vanilla scent. The room was beautiful and luxurious, the swimming pool and sauna perfect and the downtown location exceptional. We had the best dinner at Louix Louis and the most delightful afternoon tea in the Astor Lounge. Our three night stay was absolutely smashing!”

  • They wanted to charge me unnecessarily

    6/10

    Sheriphdeen · solo traveller · 2026-09-10

    “Location”

  • I had a wonderful time♥️

    10/10

    Enitan Ejiro · couple · 2026-09-07

    “I loved the breakfast,My favourite was the fluffy pancakes”

  • Guest review

    9/10

    Valerie · extended group · 2026-08-16

    “Amazing service, beautiful room.”

  • Wonderful experience

    10/10

    Enitan Ejiro · couple · 2026-08-15

    “Loved the breakfast especially the fluffy pancakes and croissants,the services were topnotch..i had a great and peaceful stay,”

  • Customer orientation at its lowest

    6/10

    Ofelya · couple · 2026-08-08

    “Staff was nice trying to compensate for the weird hotel policies, especially Mark at the reception, well done.”

  • Guest review

    9/10

    Albertina · solo traveller · 2026-07-25

    “The staff was really polite and helpful. The rooms were very clean, and customer service is 10/10.”

  • St Regis Toronto is a don't miss!!!

    10/10

    X6170EWlindam · Family · 2026-07-08

    “We loved everything about the St Regis Toronto. From the efficient, kind and helpful people at the front desk, to Paolo and Neil at the concierge desk, to Ece at Louis Louis, and skilled and helpful waitperson Arta, we were always well taken care of. Great location, well appointed and well serviced rooms, and consistently fine service! We couldn't be happier to recommend St Regis Toronto for your stay.”

  • Aurait pu être parfait.

    8/10

    Demba · couple · 2026-06-22

    “L’établissement est parfait. J’ai occupé la plus grande suite. Elle est spacieuse et confortable”

Hotel info and reviews come from third-party sources.