Hotelaholic

Toronto · Ontario

W Toronto

90 Bloor St E, Toronto, Ontario, M4W1A7

8.5 Excellent515 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Indulge in modern comfort with rain showers, spacious seating areas, and in-room safes in every room at the W Toronto.

  • Convenient Location

    Enjoy easy access to Toronto's top attractions with direct entry to Yonge-Bloor Subway Station and proximity to upscale shops, restaurants, and entertainment venues.

  • Exceptional Amenities

    Experience a smoke-free environment, multiple dining options, a well-equipped gym, and currency exchange services at the W Toronto.

Book your stay at the W Toronto now for a memorable experience in downtown Toronto.

HAPPI HIGHLIGHTS

  • Great location

  • Nice amenities

  • Friendly staff

At the hotel

Popular amenities

84 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
  • Bike tours
View all amenities

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Happy hour
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Mobile app for room service
  • Nightclub/DJ
  • Non-smoking throughout
  • Paid WiFi
  • Room service
  • Temporary art galleries
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

515 reviews
9/ 10
-Location ideal for city tourism -Modern, bright, clean, upscale -Staff were on point
Goliath76 · solo traveller · 2026-08-31

The guest experience

8.5out of 10
515 verified reviews

Loved most

  • Great location
  • Nice amenities
  • Friendly staff

Worth knowing — Cleanliness issues · Service inconsistencies · Overpriced for some experiences

How guests scored the stay

  • Location9.5

    Consistently praised for its good location and accessibility.

  • Amenities9.0

    Generally good amenities were highlighted, though some were temporarily unavailable.

  • Overall Experience9.0

    A balance of positive experiences overshadowed by specific complaints, leading to an overall satisfactory evaluation.

  • Service8.5

    Mixed reviews on service; some positive experiences but several complaints about responsiveness and management.

  • Food and Beverage8.5

    Positive feedback about food quality but some service issues were noted during meals.

  • Room Quality8.0

    Concerns about room design and layout affecting comfort; mixed feedback.

  • Value for Money8.0

    Perception of being overpriced for the quality offered, especially with layout and service issues.

  • Cleanliness7.5

    Several mentions of cleanliness issues, including dirty items in the room and ongoing renovations.

Live guest feedback

Guest reviews

Mixed experiences

91% of 11 recent stays rated 8+

8.5515 reviews

  • Beautiful hotel

    9/10

    Goliath76 · solo traveller · 2026-08-31

    “-Location ideal for city tourism -Modern, bright, clean, upscale -Staff were on point”

  • Guest review

    8/10

    Andras · couple · 2026-08-23

    “good location, clean, rooms well equipped, staff is friendly”

  • Very chic hotel in great location

    8/10

    Samantha · couple · 2026-08-10

    “Great location. Beautiful rooms. Lovely design features Beds so comfortable”

  • Good placement

    10/10

    carolinesC621GA · Family · 2026-07-07

    “Friendly staff, near metro station”

  • Extraordinaire

    10/10

    Lutala · couple · 2026-07-07

    “Cet endroit est incroyable ! Le staff, le décor, le vibe… ils sont les meilleurs et tellement à l’écoute . Ils ont rendu l’anniversaire de mon fiancé inoubliable! Merci”

  • Great spot

    10/10

    drgenevievef · Couples · 2026-07-06

    “Great location Big room Really clean Check in easy Concierge helpful”

  • it will be my "go to" hotel when i visit Toronto

    10/10

    Matthew · solo traveller · 2026-06-22

    “All of the above. It is an excellent hotel and the people who work there are superb, especially Khaled who works on reception.”

  • The staff were wonderful. For example, Mahyar at checkin and Fariba the cleaning lady. All other staff were fabulous.

    10/10

    Alireza · solo traveller · 2026-06-22

    “Great location.”

  • W Toronto made my Birthday stay special

    10/10

    Jay · couple · 2026-06-16

    “Freba the room attendant was such an incredible person I could tell she loved her job and truly loved pleasing her guests”

  • Don’t waste your time or money

    2/10

    nicolesC7183GJ · Friends getaway · 2026-06-09

    “I redeemed a significant number of Marriott Bonvoy points for a celebratory weekend at the W Toronto following my recent engagement and a close friend’s birthday, and unfortunately the experience fell far below expectations. The stay started with a confirmed 3:00 PM early check-in that ultimately didn’t happen until approximately 5:20 PM. Throughout the delay there was little proactive communication, and I repeatedly had to seek updates myself. The arrival experience felt disorganized and lacked the basic hospitality you would expect from a property at this level. Several front desk interactions were disappointing. I encountered dismissive responses, was initially given the wrong luggage, and simple questions about timing and service were met with an unnecessarily confrontational tone. Even basic requests made directly to management during the stay took hours to be fulfilled. The most significant issue occurred on Saturday night. A hotel event on the 6th floor generated extremely loud bass that could be felt vibrating my room on the 9th floor. Management advised me the event would end at 1:30 AM, but the noise continued until after 2:00 AM. No alternative accommodation, meaningful mitigation, or service recovery was offered despite the disruption making it impossible to sleep. While I appreciated the suite upgrade and the room itself, the overall experience was defined by repeated service failures, poor communication, and a lack of proactive hospitality. The issue wasn’t any single incident—it was the consistent pattern throughout the stay. I’ve stayed at many Marriott properties over the years and have generally had excellent experiences. Unfortunately, this stay did not reflect the standards I associate with either the W brand or Marriott.”

  • Enjoyable stay, but can feel a bit generic.

    8/10

    timuro245 · Couples · 2026-06-04

    “Well located within easy walking distance to lots of shops and restaurants, along with a short metro journey to downtown. The rooms themselves were comfortable, however it is worth noting most rooms face an internal courtyard and as a result can get quite dark a lot of the time. Breakfast here was included as part of my elite status, although rather than being fully included, the hotel provides a credit of around $55 CAD per person per day, which covers breakfast for the majority of people. Breakfast was very good. Whilst we enjoyed our stay, it didn't feel particularly luxurious with impersonal service throughout, especially given the price point and category W hotels market itself to be, but we would recommend this hotel.”

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