Indulge in massages, body treatments, and facials at our exquisite spa. Relax in one of the 4 spa tubs or unwind in the sauna for the ultimate rejuvenation experience.
Gastronomic Delights
Enjoy all-inclusive rates with meals and beverages included. From dining at the restaurant to 24-hour room service, savor culinary delights. Complimentary buffet breakfast and a bar/lounge await your presence.
Exclusive Amenities
Benefit from complimentary wired and wireless internet access, concierge services, and gift shops. With a computer station, dry cleaning services, and 2 meeting rooms, every need is catered for at our hotel.
Immerse yourself in luxury at Explora en Torres del Paine. Book now for an unforgettable experience.
✦HAPPI HIGHLIGHTS
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Service
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Beautiful scenery
At the hotel
Popular amenities
44 listed
24-hour front desk
Banquet hall
Change of bed sheets (on request)
Change of towels (on request)
Computer station
Concierge service
Couples/private dining
Covered parking
Coworking spaces
Ecotours nearby
View all amenities
Pools & wellness
Full-service spa
Pool umbrellas
Sauna
Steam room
Dining & drinks
Free breakfast
Free buffet breakfast
Snack bar/deli
Fitness & outdoors
Free airport transportation
Garden
Hiking/biking trails nearby
Outdoor entertainment area
Outdoor furniture
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Elevator
Free self parking
Secured parking
Street parking
Guest services
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Free bicycles nearby
Free WiFi
Free wired internet
Gift shops or newsstand
Horse riding nearby
Library
Lifeguard on site
Mountain biking nearby
Mountain climbing nearby
Porter/bellhop
Proposal/romance packages available
Rock climbing nearby
Wedding services
Review in focus
21 reviews
10/ 10
Service and beautiful scenery
Amy · 2025-09-26
The guest experience
9.6out of 10 21 verified reviews
Loved most
Service
Beautiful scenery
How guests scored the stay
Location10.0
Service and beautiful scenery.
Service10.0
Service and beautiful scenery.
Overall Experience10.0
Standard quality for this hotel tier.
Cleanliness9.4
Standard quality for this hotel tier.
Food and Beverage9.4
Standard quality for this hotel tier.
Amenities9.4
Standard quality for this hotel tier.
Room Quality9.3
Standard quality for this hotel tier.
Value for Money9.3
Standard quality for this hotel tier.
Live guest feedback
Guest reviews
Consistent
95% of 20 recent stays rated 8+
9.621 reviews
Guest review
10/10
Amy · 2025-09-26
“Service and beautiful scenery ”
Amazing location and staff.
10/10
Maria H · 2025-02-19
“Amazing experience in Explora Torres del Paine. The location is perfect, and the staff were amazing.
Would definetly recommend the hotel and are already planning a new trip there in the future. Congradulations to all staff members for making us feel so good all the time we were there.”
Amazing views
10/10
Semira · 2024-12-02
“Amazing views. Great guides. Marisol, the manager is an absolute delight. Great option for hikers and families with different skill levels.”
Sensacional
10/10
Dulcimar · 2024-11-27
“Magnífica. Atendimento perfeito. Funcionários e guias muito bem treinados. Alimentação, bar, passeios, tudo de excelência e elegância.”
Guest review
10/10
Peter · partner · 2022-11-06
“Espectaculares vistas y ubicación ”
I think this is what a six-star hotel is like
10/10
Verified traveler · 2019-12-15
“The hotel is in the middle of the park, and all the activities are within short distance. If you are into trekking and exploring Patagonia, this is for you.
The hotel has activities and excursions fitting all ages and abilities; and there are lots of activities to choose from. You always go in small groups with a guide, and their guides are young, energetic, friendly and really know their park well.
The food at the restaurant is right up there with high end restaurant in cities.
The hotel staff is friendly and very helpful; I had problems with airline coming in, and they would help track everything down, gave me update everyday until everything was sorted.
Being all inclusive, you really just need to bring your clothes and trekking shoes (they provide trekking poles too) and you are all set. They even give everyone a water bottle as a welcome gift.”
Guest review
10/10
Edgar · family · 2019-12-11
“Top-notch everything. The views, the staff, the food. Loved it.”
Amazing Customer Service
10/10
Dr. Guy · 2019-12-08
“Amazing customer service”
Guest review
10/10
Verified traveler · partner · 2019-08-14
“Fabulous from beginning to end. See tripadvisor for more detailed reviews about this fabulous place.”
Guest review
8/10
Verified traveler · 2019-02-04
“Wonderful location and facilities. Organization of activities was chaotic and needs to be overhauled.”
Beautiful view!
6/10
Alicia · 2018-10-27
“The most beautiful view from any hotel I've ever been. I wish I could give it 5 stars, but for the price, I was expecting perfection and I found the food just okay, the restaurant service lacking, and just not up to the standard one would expect for the price. The guides were enthusiastic and most were extremely knowledgeable.”
Guest review
10/10
Adrián · 2018-10-17
“Es un lugar mágico!! Ubicado en uno de los rincones más hermosos del planeta..”
Is it just me ....
10/10
Verified traveler · 2018-08-21
“Or do other people hate giving feedback too. Hotel V good. ”
Fantastic Vacation
10/10
Pietro · 2018-03-27
“Amazing place with very attentive and friendly staff. The views from every room are stunning. Lots of activities carefully crafted to each person’s interest and skill level. Definitely worth a stay. ”
Do not bring your kids, you will spoil them!
10/10
Charlie · 2018-03-05
“I backpacked through Chile 8 years ago, and one of the highlights was trekking the W in Torres Del Paine. It was a tough 4 days, but the views along the way was breath-taking. This time around I decided to share my wonderful journey with my wife. Much has changed in the past 8 years. There was a fire that wiped out most of the trees around lago Puehoye, and lago Grey, and now you need to reserve months ahead of time for a place in the refugios. I didn't know about the latter part so the only last minute solution was to book a hotel room at the Explora. We had no idea what to expect, buy oh my were our expectation exceeded! From the very minute you arrive you know you are in good hands. The GM greeted us at the door and helped us find a guide to plan our excursions. We wanted to trek on Grey Glacier, with is a service offered by another company, but Explora helped us book the boats and arranged the transportation. Another great aspect of staying at the Explora is the wonderful people (not your average backpackers) you will meet. The activities they arrange really brings everyone together and at the end of your stay you will feel so at home and made so many friends that you don't want to leave. I'm defiantly not taking my children here, they make it way too easy. My kids will have to do it the hard way so they can truly appreciate the wonder that is Torres Del Paine.”
Un emplazamiento excepcional
10/10
Verified traveler · 2017-03-12
“Algo fantástico, todos los días teníamos excursiones planificadas a lugares más increíbles los unos que los otros.
Los guías son simpáticos, alegres, profesionales y de muy buen nivel educativo. Los desayunos fueron excelentes, las comidas muy buenas, muy orientadas a la comida saludable y a no comer demasiado. Sin embargo se podía repetir cualquier plato. Los tragos del bar son un poco sencillotes, después de las largas caminatas uno podría tener cosas mejores. La pileta es de un diseño impresionante, bellísimo y muy agradable, así como el sauna y los yacuzzi interiores y exteriores. También uno puede bañarse en el río, cuya agua es realmente fría.
Los caminos en el parque nacional no están bien mantenidos. Se intenta mantener una imagen de virginidad, pero hay mucha gente caminando. Para eso sería mejor dejar de lado la ficción de que son senderos minimalistas y casi sin gente y poner un poco de energía en mejorarlos.
El catamarán del hotel es muy bueno y útil para las excursiones, así como la espléndida caballeriza y los caballos de distinto nivel.”
Premium outdoor experience
10/10
Jared · 2016-03-01
“Excellent in all regards.”
Guest review
10/10
Verified traveler · 2016-02-01
“Very nice hotel, very good location very good view and all activities are well organized. Food are also very good. But it is expensive. :)”
magnificent
10/10
Antonio · 2014-03-29
“The views from the rooms and from the park are from out of this world. The hotel is perfectly situated and the all inclusive format is well worth it since there is very little thinking involved. The service and staff were helpful and very accommodating. The guides were knowledgeable and willing to answer any question about anything. The excursions were all well organized and safety was always a concern. Food was terrific and always fresh. You cannot go wrong here at any level.”
Once in a lifetime experience
8/10
Christine · 2014-03-26
“The beautiful setting, great staff, amazing trekking excursions, excellent food and simple but lovely rooms and common spaces came close to justifying the stratospheric rates and the difficulty of getting to Torres del Paine. We stayed for the minimum of four days, which seemed long enough. An eight-day stay might become monotonous - not to mention the additional damage to the bank account. All in all, a wonderful once in a lifetime experience.”
