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Chengdu

The Ritz-Carlton, Chengdu

269 Shuncheng Ave, Qingyang District, Chengdu, 610017

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    The Ritz-Carlton, Chengdu offers a blend of modern convenience and traditional grandeur in its room and suite accommodation, providing complimentary Wi-Fi, plush bedding, and stunning views of Tianfu Square and the Chengdu skyline.

  • Spa and Wellness Retreat

    Indulge in relaxation at the hotel's spa, featuring ten treatment rooms, massage therapy, face and body treatments, a fitness center, indoor swimming pool with underwater music, yoga studio, sauna, steam facilities, and vitality pools for a rejuvenating experience.

  • Culinary Delights

    Savor a variety of cuisines at the hotel's restaurants, from Cantonese and Sichuan dishes at Li Xuan to Asian-themed tapas at FLAIR, and Mediterranean fare at Dining Room. Don't miss the English Afternoon Tea at the lobby bar for a delightful experience.

Experience luxury and comfort at The Ritz-Carlton, Chengdu - Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Luxurious room experience

  • Excellent breakfast choices

At the hotel

Popular amenities

88 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Beauty Services
  • Board games/puzzles
  • Breakfast in the room
  • Business center
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Sun loungers or beach chairs
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Indoor play area
  • Key card access
  • Non-smoking throughout
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

745 reviews
10/ 10
Amazing
Adair · couple · 2026-10-17

The guest experience

9.8out of 10
745 verified reviews

Loved most

  • Luxurious room experience
  • Excellent breakfast choices

Worth knowing — Beverage handling issue at buffet · Location could be more central

How guests scored the stay

  • Service10.0

    Staff were very helpful, especially in problem-solving and accommodating requests.

  • Room Quality10.0

    Rooms were described as luxurious and comfortable.

  • Amenities10.0

    Facilities were excellent, with good breakfast and club lounge.

  • Value for Money10.0

    Overall experience justifies the cost, considering the service and amenities.

  • Overall Experience10.0

    Overall was a perfect experience; definitely would come again!

  • Food and Beverage9.7

    Breakfast had good choices but food handling raised concerns.

  • Location9.6

    Location was good but too far from the shopping mall.

  • Cleanliness9.1

    One guest returned food to the buffet, which was off-putting.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.8745 reviews
  • Amazing

    10/10

    Adair · couple · 2026-10-17

  • Guest review

    10/10

    Mohamed El Hedi · couple · 2026-10-16

    “Tout était exceptionnel”

  • Hôtel exceptionnel, bien situé, petit déjeuner superbe

    10/10

    Florian · couple · 2026-10-14

  • Guest review

    8/10

    Fedor · family with children · 2026-10-12

    “Excellent service, good spa and swimming pool.”

  • Guest review

    10/10

    Noman · solo traveller · 2026-10-10

    “Service and staff were exceptional”

  • Comfortable and comvenient

    9/10

    Harry, Kay Leong · couple · 2026-10-07

    “Clean and good services. Very friendly staff.”

  • Guest review

    8/10

    Claudia · solo traveller · 2026-09-18

    “Stanza pulita e grande.”

  • Guest review

    8/10

    Fernanda · couple · 2026-09-15

    “Room was good and staff very polite and kind.”

  • Guest review

    9/10

    Eduardo · couple · 2026-09-13

    “Todo impecable. Cama insuperable.”

  • Guest review

    8/10

    Mei · couple · 2026-09-12

    “The club lounge”

  • Great stay and value

    10/10

    Lily · couple · 2026-09-10

    “The Ritz Chengdu is a beautiful property with a great view. The location was good. Luca was so helpful and went above & beyond to provide amazing recommendations. He was the highlight of our stay and very helpful especially for an English speaker. Great value for a Ritz property. Big gym with all equipment and stretch machines. My husband enjoyed the 5 free meals at the club.”

View all guest reviews

Hotel info and reviews come from third-party sources.