Hotelaholic

Shanghai

Capella Shanghai, Jian Ye Li

480 West Jianguo Road, Xuhui District, Shanghai, 200031

9.8 Wonderful134 guest reviews

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Villas with Private Courtyard

    Situated in Xuhui District, Capella Shanghai, Jian Ye Li offers elegant villas with private courtyards, spacious bedrooms, and marble-clad bathrooms. Enjoy premium amenities and high-speed Wi-Fi for a comfortable stay.

  • Entertainment and Relaxation

    Indulge in the entertainment room with a branded sound system and a 55-inch flat-screen TV. Unwind on the rooftop terrace or balcony, or explore the Capella Library. Guests can also enjoy complimentary minibar treats and leisure activities like board games and movie nights.

  • Convenient Location and Accessibility

    Conveniently located near major attractions like Xintiandi and the Shanghai bund, the hotel is easily accessible from metro stations and airports. Experience luxury and convenience at Capella Shanghai, Jian Ye Li.

Book your stay now for a memorable experience at Capella Shanghai, Jian Ye Li!

HAPPI HIGHLIGHTS

  • Beautiful historic property and villas

  • Very friendly, attentive staff

  • Excellent spa and decent gym

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Bike tours
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Key access
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Strollers
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

134 reviews
10/ 10
One of the best hotels I have ever stayed! Don’t miss the opportunity to do a spa treatment with Peter (TCM). The staff is amazing, outstanding!
Karina · couple · 2026-10-11

The guest experience

9.8out of 10
134 verified reviews

Loved most

  • Beautiful historic property and villas
  • Very friendly, attentive staff
  • Excellent spa and decent gym
  • Clean and well-detailed rooms/interiors
  • Lovely location and atmosphere
  • Good on-site activities and opportunities (cocktails, happy hour, shop)

Worth knowing — Unusual split-level room layouts felt impractical · Inconsistent communication on transfers and packed breakfast issues · À la carte breakfast with occasional day-old pastries · Some advertised activities were unavailable · Occasional smell in the cafe near a public bathroom · Some areas (carpet/stairs) could use refurbishing

How guests scored the stay

  • Cleanliness10.0

    Multiple reviews explicitly note the property and villas are very clean; several guests said 'very clean' or 'no remarks' on cleanliness.

  • Location10.0

    Repeated positive mentions of charming, historic Shanghai location and easy enjoyment of the neighborhood; loved by many guests.

  • Overall Experience10.0

    Overall tone across reviews is highly positive — 'Perfect Shanghai experience', recommended for those wanting the best, with outstanding atmosphere and many delighted guests.

  • Value for Money9.8

    Not explicitly discussed in the reviews; assigned the target overall rating.

  • Service9.7

    Staff widely praised as very friendly and attentive, but some inconsistent communication (transfers) and a poor packed-breakfast experience lowered this slightly.

  • Room Quality9.7

    Villas and interiors praised for beauty and detail, but several guests reported impractical split multi-floor layouts, small usable room space and some worn carpeting.

  • Amenities9.6

    Spa and gym received very good feedback and there are many on-site activities, though some advertised activities were unavailable at times.

  • Food and Beverage9.6

    Restaurant and breakfast are praised by many, but some guests reported à la carte-only breakfast limitations, day-old pastries and a disastrous packed-breakfast incident.

Live guest feedback

Guest reviews

Consistent

89% of 9 recent stays rated 8+

9.8134 reviews

  • Paradise!

    10/10

    Karina · couple · 2026-10-11

    “One of the best hotels I have ever stayed! Don’t miss the opportunity to do a spa treatment with Peter (TCM). The staff is amazing, outstanding!”

  • Безупречный сервис, невероятная атмосфера и внимание к каждой детали. Отель, в который хочется вернуться.

    10/10

    Мерей · couple · 2026-09-04

    “Прекрасный отель, в котором продумано абсолютно всё. Каждый уголок невероятно красивый — архитектура, интерьеры, детали, атмосфера. Отдельно хочется отметить персонал: очень внимательный, профессиональный и доброжелательный, все прекрасно говорят на английском. Сервис действительно на высшем уровне. Завтраки великолепные.Нам было очень комфортно, и всё пребывание оставило исключительно приятные впечатления.”

  • One of the most personalised hotel stays we've experienced

    10/10

    fdonea · Couples · 2026-07-18

    “Capella was probably the most unique hotel we stayed at during our Shanghai trip. Staying in a restored Shikumen villa feels completely different from staying in a conventional luxury hotel. Even before we arrived, the hotel contacted us to ask if we had any special requests. After learning that my wife was pregnant and that we were celebrating her birthday, they prepared a pregnancy pillow in the room and decorated the villa before we checked in. We did have a small issue with the toilet on the first evening, but it was fixed very quickly and the staff handled it professionally. One of our favourite parts of the stay was the complimentary cultural activities. We made traditional hair accessories, carved jade, printed our own tote bags and dressed in traditional clothing for photographs. The staff at Auriga Spa were especially friendly during the perfume sachet workshop and while helping us choose the outfits. Throughout the stay, the team always seemed to notice the little things, whether it was offering umbrellas when it rained or simply greeting us warmly whenever we returned to the hotel. Capella isn't just a beautiful hotel. It's one of those places where the staff make you feel genuinely welcome, and that's what we'll remember most. We'd happily stay here again on our next visit to Shanghai.”

  • A beautiful and atmospheric villa stay

    9/10

    Ksenia · family with children · 2026-06-29

    “We stayed at this hotel for just one night, mostly for the experience, as we spent most of our Shanghai trip in other hotels. It is a very beautiful place and definitely worth trying. The villas are very cozy, quiet, and aesthetically pleasing. We had a wonderful sleep and a very restful stay. Breakfast is à la carte, and the choice is not very large, but overall we enjoyed our stay. For us, the main highlight was the villa itself. One day was enough to immerse ourselves in the atmosphere and enjoy the experience.”

  • Sencillamente alucinante

    10/10

    Fernández · couple · 2026-06-21

    “Es un sitio muy especial, muy diferente a cualquier hotel. Las habitaciones tienen acceso directo desde la calle y varios pisos, con una cantidad increíble de espacio. El gimnasio, spa…genial. Aunque todo esto es de diez, sin duda lo mejor el trato. Súper amables, nos ayudaron en todo lo que necesitamos, siempre muy eficientes y ágiles. La zona (zona antigua colonia francesa) tiene un encanto especial, restaurantes alucinantes escondidos y tiendas que parecen casas…”

  • Beautiful property, but lacking service

    6/10

    thestandard2018 · Friends getaway · 2026-05-21

    “Beautiful property in the old part of Shanghai and we absolutely loved our villa, and the entire property. Very good experience in the spa, and a decent gym. Yet, our experience with the staff was relatively mixed and inconsistent. We have arranged transfers with the hotel but got very inconsistent communication (and lack of communication therefore) about departure time - as what we requested was changed by the hotel (probably with good intention as we had flight to catch) but no one communicated that with us, until by coincidence and in the last moment I double checked departure time. Finally, as we had to leave early we requested some packed breakfast which unfortunately was quite disastrous experience - from lacking items to iced instead of hot coffee - maybe due to language barrier but still, for the level of intended exclusivity of the hotel, some pretty basic things that went wrong.”

  • Wonderful for a getaway

    10/10

    Yifei · couple · 2026-05-20

    “Luxury barely within reason. Lovely bath bomb. Great food and drinks.”

  • Guest review

    10/10

    Anna · solo traveller · 2026-05-19

    “Шикарный отель ! Мы бронировали виллу! Вкусный ресторан и шикарные завтра в нем! Ресторан рекомендую к посещению.”

  • I would definitely recommend the place for anyone who’s demanding only the best

    10/10

    Mihaela · couple · 2026-05-16

    “Very beautiful hotel , great attention to the detail , very clean and proper place. Great breakfast , amazing staff!”

View all guest reviews

Hotel info and reviews come from third-party sources.