Hotelaholic

Shanghai

The Peninsula Shanghai

32 Zhongshan Dong Yi Road, Shanghai, 200002

9.4 Wonderful811 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities and Features

    The Peninsula Shanghai offers a luxurious experience with spacious guest rooms featuring modern furnishings and high-tech amenities like Nespresso machines and plasma TVs. The bathrooms are a highlight, equipped with a spa bath and a TV for ultimate relaxation.

  • Relaxation and Wellness

    Guests can unwind at the Peninsula Spa by ESPA with massages and beauty treatments, or take a dip in the 25-meter lap pool. The fitness center is perfect for those looking to stay active during their stay.

  • Culinary Delights and Entertainment

    Indulge in a variety of dining options from Chinese dishes at Yilong Court to European cuisine at Sir Elly’s Restaurant. End the day on a high note with drinks at the Compass Bar and live music at Salon de Ning.

Book your stay at The Peninsula Shanghai for a truly unforgettable experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Stunning location

  • Great amenities

At the hotel

Popular amenities

53 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Barber/beauty shop
  • Breakfast in the room
  • Business center
  • Car hire
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Indoor pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Yoga classes

Rooms & comfort

  • CCTV outside property
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Face masks for guests available
  • Non-smoking throughout
  • Room service
  • WiFi available

Review in focus

811 reviews
10/ 10
Situation, amenities, exceptional service , proactive approach
Irene · couple · 2026-10-14

The guest experience

9.4out of 10
811 verified reviews

Loved most

  • Friendly staff
  • Stunning location
  • Great amenities

Worth knowing — Overcrowded lobby · Limited room temperature control

How guests scored the stay

  • Service10.0

    Staff were friendly, attentive, and provided excellent service.

  • Overall Experience10.0

    Fantastic overall stay; will definitely return.

  • Location9.7

    Inmejorable location, ideal for visitors.

  • Amenities9.7

    Great pool and spa facilities; however, some overcrowding reported.

  • Room Quality9.2

    Spacious room, although some heating issues noted.

  • Food and Beverage9.2

    High quality breakfast overall, but limited variety noted.

  • Cleanliness8.7

    Crowded lobby area detracts from guest comfort.

  • Value for Money8.7

    Overall experience is great, but minor charges felt unnecessary.

Live guest feedback

Guest reviews

Mixed experiences

71% of 14 recent stays rated 8+

9.4811 reviews

  • It was a perfect stay .The Chinese restaurant and the roof top bar are worth a visit

    10/10

    Irene · couple · 2026-10-14

    “Situation, amenities, exceptional service , proactive approach”

  • Impersonal y poco acogedor. Parece mas un centro comercial.

    6/10

    Jesus · family with children · 2026-10-08

    “Gimnasio y piscina. Las vistas desde las habitaciones”

  • Ein Aufenthalt in einem hervorragenden Fünf Sterne plus Hotel. Außergewöhnlich gute Lage, hervorragende Ausstattung und

    10/10

    Dr. Jörg · couple · 2026-09-15

    “Die hervorragende Ausstattung der Zimmer, die Espressomaschine, das Extra Ankleidezimmer, das Badezimmer, die Lade Möglichkeiten für alle elektronischen Sachen, die ausgesprochen gute Ausstattung des Fitnessbereiches. Der riesige 50 m Pool. Die zuvorkommende und höfliche Art Angestellten.”

  • Luxurious hotel in a great location

    10/10

    Carola · family with children · 2026-09-10

    “The rooms were incredibly spacious and comfortable with loads of attention to details. The hotel is in a great location with easy access to restaurants, sights and transport.”

  • Не рекомендую

    7/10

    Alena · couple · 2026-09-08

    “Не стоит своих денег. Завтраки прямо на входе. Отель старый. Номера без реновации! Отдали 10.000 долларов за 4 дня и ни о чем.”

  • Un angolo di paradiso in città

    10/10

    francesco · family with children · 2026-09-04

    “Posizione, attenzione ai dettagli e dimensioni della stanza”

  • 非常好

    10/10

    Wen · family with children · 2026-09-03

    “位置，环境，舒适度，员工热情。”

  • pick something else with better value for money

    6/10

    Andrei · couple · 2026-08-30

    “The rooms have an unpleasant and moldy smell. Reception needs to up their game”

  • Guest review

    10/10

    Sona · solo traveller · 2026-08-20

    “Everything was great, the place , the food and service as well. Rooftop bar is wonderful and has a stunning view to the city . Highly recommended.”

  • Home away from home

    10/10

    Passport56412334899 · Family · 2026-08-14

    “Absolutely fantastic place. Location on the bund with a SH skyline view. Everything is top clean, stylish, great gym. An the concierge is second to none! Great help in finding nice places to have dinner. Breakfast is also amazing. The entire staff is fluent in English, always helpful. I look forward to returning to the peninsula!”

  • Amazing hotel Shangai

    10/10

    antoniomiguelcoimbra · Family · 2026-08-13

    “Amazing hotel Shangai, we have been in several Peninsulas and this one was the best ever. Everything was possible, very elegant and classic hotel, with enormous charm and refined.”

  • Guest review

    10/10

    KHALID · couple · 2026-08-13

    “‏أعجبني بشخص يتكلم اللغة العربية جيد هذا الرجل”

  • Guest review

    5/10

    Shuaa · extended group · 2026-08-11

    “الموقع”

  • An Unforgettable Stay Thanks to Danny Hu & Leo Yao ⭐️⭐️⭐️⭐️⭐️

    10/10

    NMA1985 · Family · 2026-08-08

    “Our stay at The Peninsula Shanghai was truly wonderful and memorable. The level of service, attention to detail, and hospitality throughout our stay was exceptional. A very special thank you to Danny Hu and Leo Yao from the Concierge team. They were incredibly professional, kind, attentive, and always ready to help. They assisted us with so many things during our stay and always made everything easy and smooth for our family. Their genuine care and excellent service made a real difference to our experience in Shanghai. Thank you, Danny and Leo, and the entire Peninsula Shanghai team for making our stay so special and for giving us such wonderful memories. The Peninsula Shanghai will definitely be our first choice whenever we return to Shanghai. Highly recommended! ⭐️⭐️⭐️⭐️⭐️”

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Hotel info and reviews come from third-party sources.