Hotelaholic

Shanghai

Waldorf Astoria Shanghai on the Bund

No. 2, Zhong Shan Dong Yi Road, Shanghai, 200002

9.8 Wonderful726 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience elegance and glamour at Waldorf Astoria Shanghai, where luxurious rooms equipped with modern amenities await. From flat-screen cable TVs to Nespresso machines, indulge in comfort during your stay.

  • Fine Dining Experience

    Satisfy your culinary cravings at Pelham's for modern French cuisine or Wei Jing Ge for authentic regional Chinese dishes. The iconic Long Bar offers breathtaking river views and an extensive drinks menu for a memorable dining experience.

  • Ultimate Relaxation

    Unwind at the heated indoor pool or pamper yourself with rejuvenating treatments at the Waldorf Astoria Spa. Enjoy complimentary coffee, tea, and snacks at the tranquil Library Lounge, ensuring a peaceful retreat during your stay.

Book now to elevate your stay at Waldorf Astoria Shanghai and create unforgettable memories in the heart of the Bund.

HAPPI HIGHLIGHTS

  • Spacious rooms

  • Great location

  • Excellent service

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Barber/beauty shop
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Pub crawls
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

726 reviews
10/ 10
Wir hatten ein Zimmer mit Blick auf den Bund. Das war fantastisch und das Geld absolut wert!
Friedrich · couple · 2026-10-15

The guest experience

9.8out of 10
726 verified reviews

Loved most

  • Spacious rooms
  • Great location
  • Excellent service

Worth knowing — Language barrier · Pillow quality · Breakfast service

How guests scored the stay

  • Service10.0

    Excellent service mentioned, although some complaints about staff communication.

  • Location10.0

    The location received praise for its convenience and views.

  • Room Quality10.0

    Rooms are generally large and well-furnished, though pillow quality criticized.

  • Amenities10.0

    Amenities generally positively noted, though breakfast complaints were mentioned.

  • Overall Experience10.0

    Overall positive experience overshadowed by some negative service aspects.

  • Cleanliness9.6

    Mixed sentiments regarding cleanliness; some mentioned good housekeeping.

  • Value for Money9.6

    Concerns about charges and perceived value related to service.

  • Food and Beverage9.2

    Mixed reviews on food quality and breakfast service.

Live guest feedback

Guest reviews

Mixed experiences

93% of 14 recent stays rated 8+

9.8726 reviews

  • Wunderschönes Hotel in toller Lager! Zimmer mit Blick auf den Bund empfehlenswert!

    10/10

    Friedrich · couple · 2026-10-15

    “Wir hatten ein Zimmer mit Blick auf den Bund. Das war fantastisch und das Geld absolut wert!”

  • Guest review

    10/10

    Maria · extended group · 2026-10-13

    “Сам отель и номер отличные , расположение супер , очень чисто и красиво”

  • 服务态度周到但设施有待改进

    8/10

    育鑫 · couple · 2026-10-09

    “服务很好，服务员都很 nice 并且为客人考虑周到，主动提及可能需要的物品或者服务，比如剃须刀，浴盐浴帽等”

  • Rozczarował mnie. Spodziewałem się powalającego luksusu a tu tylko bardzo dobrze

    8/10

    Paweł · couple · 2026-10-08

    “Hotel położony w samym sercu Szanghaju. Fajny kolonialny wystrój. Doskonały personel zajmujący się pokojami (drugiego takiego nie miałem nigdzie na świecie) i kuchnią. Koniecznie trzeba spróbować jajek po benedyktyńsku. Wybór dań śniadaniowych duży, ale bez szału. To jest hotel dla tych "lepszych" płacisz cenę nie tylko za komfort ale także że możesz być wśród takich których stać na ten hotel. Spróbowałem i niekonicznie mi się to podoba.”

  • Thank you for most lovely week.

    10/10

    DANI Alvas · extended group · 2026-09-19

    “Extremely clean. The staff was amazing. From the bell buys and the cleaners, the Waiters, receptionists up to the most friendly manager.”

  • Lovely time

    9/10

    Harsh · couple · 2026-09-12

    “Compared to other hotels club facilities this was not of the standard I'd expect”

  • “A wonderful and luxurious stay in the heart of Shanghai.

    10/10

    Amal · family with children · 2026-09-11

    ““Excellent location on the Bund, beautiful views, elegant rooms, and very attentive and professional staff. The overall service and atmosphere were exceptional.”

  • Hôtel exceptionnel.

    9/10

    Eran · extended group · 2026-09-10

    “Le style. Le petit déjeuner. Les toilettes.”

  • Vivere nell'emozione

    10/10

    mancini · solo traveller · 2026-09-09

    “Il mio soggiorno al Warldorf Astoria Shanghai sul Bund può essere classificato eccellente. La struttura è molto bella e curata. La camera bellissima e con una parete di cristallo si affaccia sullo skayline del Pudong; addormentarsi davanti a tanto spettacolo ha reso il soggiorno emozionante. Il personale è molto gentile, accorto e professionale. La colazione molto ricca, sia occidentale che cinese. Una bellissima esperienza!!”

  • Guest review

    1/10

    Mario · couple · 2026-08-31

    “La stanza e le parti comune dell'ala Heritage”

  • 憧れていた最高の眺め。ロングバーの最高の雰囲気

    10/10

    MASAKO · couple · 2026-08-29

    “立地。眺め。重厚感と落ち着き。朝食が最高に美味しい。ロングバーのジャズの生演奏の音色”

  • Guest review

    10/10

    NICOLA · extended group · 2026-08-29

    “La jacuzzi un po datata”

  • Guest review

    10/10

    AIKO · extended group · 2026-08-28

    “Thankyou!!!Mr.Mark and someone who can speak Japanese^^”

  • An Excellent Experience in Shanghai

    10/10

    João Pedro · extended group · 2026-08-28

    “Title: An Excellent Experience in Shanghai We had an excellent stay at the Waldorf Astoria Shanghai on the Bund. The location is truly outstanding, perfect for exploring the city and enjoying the unique atmosphere of the Bund. The suite we were given was magnificent — very spacious, comfortable and impeccably clean, fully meeting the standards one would expect from a hotel of this category. We would also particularly like to highlight the excellent quality of the breakfast, both in terms of variety and the quality of the products, as well as the high standard of service throughout the hotel. The staff were always professional, friendly and attentive, making an important contribution to the enjoyment of our stay. Overall, we were extremely satisfied with the quality of the facilities, cleanliness, comfort and, above all, the level of service. Without a doubt, one of the best hotel experiences of our trip and a hotel we would highly recommend.”

View all guest reviews

Hotel info and reviews come from third-party sources.