Hotelaholic

Suzhou

Hyatt Regency Suzhou

88 Huachi Street, Suzhou, 215000

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxury at its Best

  • Relax and Rejuvenate

    Indulge in onsite massages, body treatments, and facials. Unwind in the indoor pool, sauna, or 24-hour fitness center.

  • Culinary Delights

    Experience Chinese cuisine at Hua Chi 88 or enjoy 24-hour room service. Savor a drink at one of the 2 bars/lounges, and don't miss the daily buffet breakfasts.

  • Convenience and Comfort

    Benefit from amenities like complimentary wireless internet, concierge services, and onsite shopping. Take advantage of limo service, a computer station, and express check-in.

Immerse yourself in luxury at Hyatt Regency Suzhou. Your unforgettable stay is just one booking away!

HAPPI HIGHLIGHTS

  • Responsive service

  • Convenient location

At the hotel

Popular amenities

30 listed
  • 24-hour fitness facilities
  • 24-hour front desk
  • ATM/banking
  • Ballroom
  • Banquet hall
  • Breakfast available (surcharge)
  • Computer station
  • Concierge service
  • Conference space
  • Elevator
View all amenities

Pools & wellness

  • Sauna
  • Steam room

Dining & drinks

  • Snack bar/deli

Fitness & outdoors

  • Fitness facilities

Safety & cleanliness

  • Multilingual staff
  • Smoke-free property

Guest services

  • Express check-in
  • Express check-in/check-out
  • Express check-out
  • Luggage storage
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Free newspapers in lobby
  • Free WiFi
  • Internet access in public areas - high speed
  • Limo or town car service available
  • Porter/bellhop
  • Reception hall
  • Shopping on site
  • Wedding services

Review in focus

52 reviews
4/ 10
3點check in無法準時入住,延遲到3:40左右才入住,入住後冷氣不冷,維修了1個多小時後,經要求才更換房間,整個延誤了後面行程2小時
Verified traveler · 2025-08-17

The guest experience

9.2out of 10
52 verified reviews

Loved most

  • Responsive service
  • Convenient location

Worth knowing — Delayed check-in · Air conditioning issues

How guests scored the stay

  • Location9.7

    Location was convenient for access.

  • Food and Beverage9.7

    Standard quality for this hotel tier.

  • Amenities9.7

    Standard quality for this hotel tier.

  • Service9.5

    Service was responsive when asked to change rooms, but initial delays impacted the experience.

  • Value for Money9.4

    Overall good value given other factors.

  • Overall Experience9.2

    Check-in delays and room issues negatively impacted the overall experience.

  • Room Quality8.4

    Room quality suffered due to air conditioning issues.

  • Cleanliness8.0

    Issues with air conditioning and delayed check-in indicate lower cleanliness standards.

Live guest feedback

Guest reviews

Consistent

90% of 20 recent stays rated 8+

9.252 reviews
  • 糟糕的入住體驗

    4/10

    Verified traveler · 2025-08-17

    “3點check in無法準時入住,延遲到3:40左右才入住,入住後冷氣不冷,維修了1個多小時後,經要求才更換房間,整個延誤了後面行程2小時”

  • Guest review

    10/10

    Kevin · 2025-05-05

    “Amazing experience overall. ”

  • Guest review

    6/10

    Hyoung Jin · 2025-03-31

    “체크인 하고 방에 들어갔는데, 다른 짐들이 있었는데, 한참을 기다려서야 다른 방을 배정 받았다. 방은 크고 좋았고 청소도 나름 괜찮았다. 조식은 나쁘지는 않았는데, 다른 5성급 호텔에 비해서는 다소 부족하다는 생각이 들었다. 주위에 딱히 갈만한 곳은 없는 듯 하고, 빌딩에 둘러쌓여 있어서 빌딩 외에는 볼 곳이나 갈 곳이 없는 듯 하다. ”

  • Guest review

    10/10

    Wen · 2025-03-29

    “I had wonderful experience. The receptionist David is very helpful and efficient. I will definitely stay for my next trip. ”

  • Guest review

    10/10

    wen yu · 2024-12-31

    “位置優越,房間舒適、乾淨、好睡、配備齊全,dreame吹風機輕巧速乾超好用”

  • Guest review

    10/10

    Chang · 2024-10-03

    “very professional staff, quiet and clean. Good service. ”

  • Guest review

    10/10

    Robert · 2024-09-08

    “Great stay, good breakfast, comfortable beds, and tube within 50m loved it.”

  • 5 Star 👍

    10/10

    Kenneth · 2024-02-03

    “Very enjoyable experience, all staff are very professional and friendly, very close to metro, restaurants and malls, I would highly recommend if visiting Suzhou ”

  • 光線充足,設計時尚,自助早晨一般

    8/10

    Pang · 2023-12-27

    “設備新,設計時尚,浴室門不能全關,浴缸企缸缺水龍頭,不便扭毛巾”

  • Guest review

    8/10

    Lina · 2023-11-05

    “Very pleasant stay at Suzhou Hyatt Regency hotel, hotel staff are generally very polite and helpful. I would give 4 out of 5, the only problem is their breakfast was not as good as expected given the price ”

  • Great modern hotel, well located

    10/10

    John · 2023-10-21

    “Modern hotel, located close to the Suzhou exhibition centre , Metro and Mall. Rooms are large. Breakfast was tasty, with mixture of Asian flavours and European pastries / cereals. Staff speak English and friendly.”

  • Guest review

    10/10

    Verified traveler · 2023-08-04

    “Excellent hotel with amazing staffs. Really enjoyed my stays at Hyatt Regency Suzhou!”

  • Guest review

    10/10

    seungwon · 2023-06-29

    “Its comfortable place”

  • Guest review

    10/10

    Verified traveler · 2021-01-07

    “Great as always.”

  • Always choose Hyatt

    10/10

    Verified traveler · 2021-01-06

    “Great as always. ”

  • 最高!

    10/10

    Verified traveler · 2019-12-14

    “部屋は綺麗、朝食最高!”

  • Guest review

    10/10

    Shu Ying · 2019-12-12

    “以蘇州同標準的酒店,凱悅整體比W 跟香格里拉勝出。 地點佳,早餐稍微有油煙但豐富可口選項多,瑕不掩瑜。 房價也可以接受。”

  • Guest review

    8/10

    Verified traveler · family · 2019-11-12

    “電掣十分複雜,很難弄清楚需要的燈光。溫度鎱的調教方法亦沒有説明!我早上九時check out ,櫃檯只得一人, 需等待很長時間!”

  • サービスも素晴らしい

    10/10

    Verified traveler · 2019-11-03

    “立地も施設もサービスも素晴らしい。 ”

  • Guest review

    8/10

    NORIKO · 2019-09-30

    “落ち着いたホテルで、とても居心地がよかったです。日本語ができるスタッフの方もいました。ただ、ホテルの朝食のブッフェ会場やルームサービスの方には、英語が通じませんので、簡単な中国語は覚えておいた方が便利です。”

View all guest reviews

Hotel info and reviews come from third-party sources.