Hotelaholic

Suzhou

Shangri-La Suzhou

168 Ta Yuan Road, Suzhou, 215011

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Stunning Views

    Experience the breathtaking city views from the comfort of your modern room at Shangri-La Suzhou. The floor-to-ceiling windows, plush bedding, and branded amenities ensure a lavish stay.

  • Ultimate Relaxation and Wellness

    Indulge in a range of leisure facilities at the hotel, including a 24-hour fitness center, indoor pool, outdoor tennis courts, and a fully-equipped spa offering rejuvenating treatments. Unwind in the sauna or whirlpools for a truly relaxing experience.

  • Exquisite Dining Options

    Savor a culinary journey at the hotel's restaurants - from traditional Huai Yang and Cantonese dishes at The Shang Palace to fresh sushi at Nishimura Restaurant. Enjoy international buffets at Café Soo and grab a quick bite at Deli Soo.

Book your stay at Shangri-La Suzhou for a luxurious and memorable experience!

HAPPI HIGHLIGHTS

  • Cleanliness

  • Comfortable Rooms

At the hotel

Popular amenities

80 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • ATM/cash machine on site
  • Babysitting/child services
  • Badminton equipment
  • Bar
  • Beauty Services
  • Billiards
  • Breakfast in the room
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Kids' pool
  • Massage services
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Personal trainer
  • Tennis court
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Free WiFi
  • Happy hour
  • Key card access
  • Non-smoking throughout
  • Room service
  • Shallow end
  • Sun umbrellas
  • WiFi available

Review in focus

158 reviews
9/ 10
The staff, location and overall hotel experience is excellent. The breakfast and the dinner is excellent as well.
Leiser · solo traveller · 2026-09-16

The guest experience

9.8out of 10
158 verified reviews

Loved most

  • Cleanliness
  • Comfortable Rooms

Worth knowing — Language Barrier · Uncomfortable Bed

How guests scored the stay

  • Location10.0

    Highly convenient location for visiting attractions and shopping.

  • Room Quality10.0

    Rooms are large and comfortable, meeting expectations.

  • Overall Experience10.0

    Overall excellent experience with considerations for slight improvements.

  • Cleanliness10.0

    The hotel is noted for being clean and well maintained.

  • Amenities10.0

    Excellent facilities and variety in breakfast offerings.

  • Value for Money10.0

    The overall experience aligns with the high rating of the hotel.

  • Service9.5

    Noted lack of English-speaking staff hindered communication.

  • Food and Beverage9.0

    Breakfast variety praised, but restaurant could improve water availability.

Live guest feedback

Guest reviews

Consistent

67% of 6 recent stays rated 8+

9.8158 reviews
  • Guest review

    9/10

    Leiser · solo traveller · 2026-09-16

    “The staff, location and overall hotel experience is excellent. The breakfast and the dinner is excellent as well.”

  • Generally, acceptable.

    5/10

    gng · couple · 2026-07-06

    “break-fast was normal. below other shangri-la hotels. location is good. near many amenties”

  • Good but the mix up at the end disappointed me

    8/10

    bin · couple · 2026-06-21

    “Close to shops and near basketball stadium”

  • Guest review

    9/10

    tayfur · extended group · 2026-04-30

    “Otelin temizliği ve odaların büyüklüğü yeterince iyiydi, Fiyat denge açısından çok uygundu diyebilirim. Çalışanların ilgi alakası bizi memnun etti.”

  • Шикарный вид, номер, все отлично

    9/10

    Evgeniy · couple · 2026-03-29

    “Все отлично. Просторный номер с прекрасным видом! 54 м2. Отель хоть и старый но в хорошем состоянии. Единственное бассейн с сауной нужно обновить! Так же завтраки подойдут только тем кто любит китайскую кухню. Нету ни одного Европейского блюда. Рядом Тц. Старый центр города!”

  • Guest review

    6/10

    Petr · solo traveller · 2026-03-27

    “Location is very good”

Hotel info and reviews come from third-party sources.