JW Marriott Hotel Bogota offers deluxe rooms with down feather mattresses, 300-thread count linen, and modern amenities like flat-screen TVs and well-stocked minibars.
Culinary Delights
Indulge in a variety of dining options at the hotel's 4 restaurants, including Asian fusion at Tamarine, Japanese cuisine at Nau Sushi Lounge, and customizable dishes at The Market restaurant. Don't forget to savor flame oven pizzas at Circo while enjoying live music.
Relaxation and Recreation
Unwind at the full-service spa or stay active at the fitness center with an indoor lap pool and Jacuzzi. With a prime location in the entertainment and financial district, JW Marriott is the perfect choice for your Bogota stay.
Book now to experience luxury and convenience at JW Marriott Hotel Bogota.
✦HAPPI HIGHLIGHTS
✦
Great location
✦
Attentive staff
At the hotel
Popular amenities
98 listed
24-hour front desk
24-hour security
Access to health care professionals
Accessible parking
Air conditioning
ATM/cash machine on site
Bar
Beauty Services
Breakfast in the room
Breakfast takeaway containers
View all amenities
Pools & wellness
Fitness/spa locker rooms
Heated pool
Hot tub/Jacuzzi
Indoor pool
Massage services
Pool cover
Sauna
Spa/wellness center
Spa/wellness center services
Steam room
Swimming pool
Dining & drinks
Cooking class
Delivered food - securely covered
Food delivered to guest room
Fruits
Kid meals
Kid-friendly buffet
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Broadcast Live sport events
Fitness center
Fitness facilities
Garden
Outdoor fireplace
Outdoor furniture
Terrace
Water sport facilities on site
Rooms & comfort
CCTV in common areas
CCTV outside property
Lower bathroom sink
Non-smoking rooms
Shared lounge/TV area
Soundproof rooms
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Screens / Barriers between staff and guests for safety
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Free Parking
Lift / Elevator
Parking
Parking garage
Private parking
Wheelchair accessible
Guest services
Concierge service
Fax/photocopying
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Tour/class on local culture
Services & essentials
Business center
Cashless payment available
Daily housekeeping
Designated smoking area
Evening entertainment
Face masks for guests available
Family rooms
Higher level toilet
Key card access
Live music/performance
Nightclub/DJ
Non-smoking throughout
Paid WiFi
Pub crawls
Room service
Temporary art galleries
Toilet with grab rails
Visual aids: Braille
WiFi available
Review in focus
162 reviews
6/ 10
The rooms are clean and modern and the executive lounge is nice. However, the food is severely lacking. I had breakfast in the lounge in my first day and I was excited for what appeared like a local breakfast. There was a nice looking chicken dish but the chicken was tough. There was eggs but they were cold. The empanadas were stone cold and tough.
The next morning I had breakfast at the restaurant. It was a larger selection. However, once again everything in the warming trays was basically cold. The empanadas were still tough.
I had dinner at the lobster and steak restaurant. The food there was good but the service was lacking. The restaurant was mostly empty but it was hard to get the attention of a server. I ordered an appetizer that never came but it was still on my bill. Yes, they did take it off when I asked.
Twice I went to the cafe to watch the football game and it was once again nearly impossible to get service.
It’s a clean hotel with a nice executive lounge. But for a JW Marriott it’s highly disappointing.
840clarkr · Business · 2026-06-27
The guest experience
9.6out of 10 162 verified reviews
Loved most
Great location
Attentive staff
Worth knowing — Poor service experience · Maintenance issues
How guests scored the stay
Service10.0
Some reviews mentioned appalling service, but overall service was positively highlighted.
Location9.7
Location was positively highlighted in multiple reviews.
Food and Beverage9.7
Standard quality for this hotel tier.
Amenities9.7
Standard quality for this hotel tier.
Overall Experience9.7
Standard quality for this hotel tier.
Room Quality9.7
Standard quality for this hotel tier.
Value for Money9.7
Standard quality for this hotel tier.
Cleanliness8.7
Standard quality for this hotel tier.
Live guest feedback
Guest reviews
Consistent
90% of 10 recent stays rated 8+
9.6162 reviews
Most Disappointing JW Marriott I’ve stayed in
6/10
840clarkr · Business · 2026-06-27
“The rooms are clean and modern and the executive lounge is nice. However, the food is severely lacking. I had breakfast in the lounge in my first day and I was excited for what appeared like a local breakfast. There was a nice looking chicken dish but the chicken was tough. There was eggs but they were cold. The empanadas were stone cold and tough.
The next morning I had breakfast at the restaurant. It was a larger selection. However, once again everything in the warming trays was basically cold. The empanadas were still tough.
I had dinner at the lobster and steak restaurant. The food there was good but the service was lacking. The restaurant was mostly empty but it was hard to get the attention of a server. I ordered an appetizer that never came but it was still on my bill. Yes, they did take it off when I asked.
Twice I went to the cafe to watch the football game and it was once again nearly impossible to get service.
It’s a clean hotel with a nice executive lounge. But for a JW Marriott it’s highly disappointing.”
Exceptional Service Quality from JW Marriott, Bogota
10/10
sheldont219 · Couples · 2026-06-01
“The experience at the hotel was nothing short of exceptional service quality. The staff members were friendly and highly professional. We were very pleased that the staff went the exrtra mile to ensure that our stay at the hotel was enjoyable and relaxing.”
Exceptional Stay!
10/10
nyckimberly1 · Couples · 2026-04-29
“I just got back from a four-night stay at the JW Marriott Hotel Bogotá and had an excellent experience. The service was truly outstanding—some of the best I’ve ever had—and it made the entire trip feel easy, effortless and safe. I was surprised to hear that the hotel was more than 15 years old, as it feels brand new. Everything was extremely well maintained, clean, and comfortable, with a polished but welcoming vibe throughout.
The staff really made the difference. Everyone was incredibly kind and attentive. Johanna at the front desk was friendly, helpful, and welcoming. In Food & Beverage, the Executive Chef, Christian and Ignacio were consistently great, and it was clear how much care goes into the overall dining experience and making guests feel at home. Luis the bellman was always attentive and made arrivals and departures smooth and easy. My husband and I were sad to leave!
This was a great stay from start to finish, and the JW Marriott Bogotá truly delivers on warm, thoughtful hospitality. I’d absolutely stay here again and highly recommend it to anyone visiting the city.”
The food and restaurants were great.
8/10
Pedro · couple · 2026-04-04
“The staff was phenomenal.”
High expectations exceeded - a rare opportunity
10/10
CaptDoug · Couples · 2026-04-02
“There are moments in a seasoned traveler’s life when expectation meets reality - and then quietly exceeds it. My week-long stay at the JW Marriott Bogotá was one of those rare instances.
I chose this property deliberately. As a high-status Marriott member and a first-time visitor to Colombia, I wanted the familiarity of a trusted brand as my point of entry into Bogotá. What I received instead was something far more meaningful: a masterclass in hospitality built on trust, precision, and genuine human connection.
My journey began with disruption - an airline delay that pushed my arrival by a full day. With my boyfriend already in Bogotá, I reached out through the Marriott app to request that he check in on our behalf. The response was immediate and human: a simple phone call, answered without friction, and handled with ease. No rigid policy barriers. No transactional tone. Just solutions.
He was checked in without issue - and notably, without a credit card presented upfront.
When I arrived the following day, I was greeted warmly, upgraded to a full suite, and only then asked for payment. In an industry increasingly driven by process and risk mitigation, this level of trust is both rare and powerful. It set the tone for everything that followed.
Over eight days, every operational detail aligned seamlessly. As someone who spends over 200 nights per year in luxury hotels, I can say this without hesitation: there was nothing to fix.
The suite was expansive, quiet, and thoughtfully appointed.
Housekeeping was consistent, unobtrusive, and exacting.
Front desk engagement was warm, efficient, and situationally aware - never scripted.
Every interaction carried the same underlying message: we see you, and we value you.
The executive lounge is where this property distinguishes itself from its peers.
Oscar (breakfast service) and Victor (afternoon/evening hospitality) operate at a level that transcends service and enters the realm of craft. They remember names immediately. Preferences are not just noted - they are internalized. Eggs and mushrooms prepared exactly as requested. Beverage nuances remembered (who likes Chardonnay and who likes Sauvignon Blanc?) without prompting (including the distinctly non-typical American preference for tonic without ice). And even a parting gift: a hug from Victor. I'm really sad to say that I didn't get to say goodbye to Oscar due to an unexpected commitment upon departure. Next time...
What is most impressive is their balance: They are warm without being intrusive, personal without being familiar, and professional without being distant.
This is five-star hospitality in its purest form.
Factory Steak & Lobster: A Destination Restaurant - without question. Located on the first floor, Factory Steak & Lobster is, quite simply, extraordinary.
Skepticism is natural when encountering near-perfect ratings - but in this case, they are justified.
Execution of the food: flawless
Ingredient quality: exceptional
Consistency: unwavering
The menu is focused, and the wine list, though concise, is intelligently curated to cover a broad range of palates and price points. This is not “good for a hotel restaurant.” It is among the best dining experiences I have had anywhere, independent of setting.
Beyond the tangible elements, the hotel demonstrates a clear commitment to guest safety and well-being. Security presence is professional and reassuring without being overbearing. Staff proactively offer guidance on navigating the city safely - an invaluable touch for first-time visitors.
Even small details - such as the ready availability of umbrellas in Bogotá’s dynamic weather - reflect a property that anticipates needs rather than reacting to them.
My takeaway: In the tens of thousands of nights I have spent in hotels around the world, this stay ranks in my top five.
That is not a statement I make lightly.
The JW Marriott Bogotá delivers something increasingly rare in luxury hospitality: a fully aligned experience where systems, people, and culture operate in harmony.
It is not just a place to stay - it is a place that understands what hospitality is meant to be.”
Quality hotel in nice neighbourhood
8/10
Zigett · Couples · 2026-03-19
“Located in a nice part of Bogotá albeit there's not a lot to see or do in the immediate vicinity as a tourist.
Our plush 8th floor suite was huge and included two toilets. It had no views as such and lacked some modern amenities (USB sockets, soft close toilets) but it did include a large bathroom with a full size bathtub.
The on-site gym was quite compact and had a range of Matrix equipment plus a punch bag. In the Spa, on the same floor, there's also a pool, jacuzzi and sauna.
The executive lounge on the 9th floor is a stylish and welcoming place, with happy hour operating between 6-8pm. As with other Marriott hotels in Colombia, you are limited to just two complimentary alcoholic drinks per day per person. The food on offer in the lounge was pretty good with a selection of both hot and cold dishes. Breakfast was available in the lounge or in the main restaurant. We opted to have our breakfast in the main restaurant and it was easily the best breakfast spread we had experienced in Colombia.
Overall, a solid hotel choice if you are in Bogotá.”
The Gold Standard in Bogotá
10/10
ambersL5017VP · Business · 2026-02-22
“This JW Marriott is one of the most consistently excellent properties in the Marriott portfolio.
The hotel carries a beautiful signature scent throughout, immediately creating a refined and welcoming atmosphere. Every detail feels intentional and well managed.
The executive lounge here is exceptional — easily one of the best in the Marriott portfolio. The service is attentive and seamless, and the food offerings are genuinely impressive rather than routine.
Breakfast deserves special mention. It is among the best I’ve experienced at any Marriott worldwide. Fresh-squeezed tangerine juice, elegant tea service, and multiple stations preparing hot items to order create a spread that feels abundant and thoughtfully curated. It sets the tone for a productive day.
Staff are consistently professional, gracious, and genuinely attentive. Bonvoy status is well recognized here, with generous upgrades and beautifully presented welcome gifts.
Rooms are exceptionally well appointed, complete with amenities many hotels have eliminated — including a proper shoe shining kit. Every detail was thought of in this room down to the lighted vanity mirror to a small corner step for the ladies to use to shave. The soaking tubs are large and luxurious, and the rooms are remarkably quiet. Even when events or activity are happening elsewhere in the hotel, the guest rooms remain peaceful and easy to sleep in.
And the bed — hands down the most comfortable hotel bed and pillows I have ever experienced. I travel frequently for work and have stayed at many luxury properties, and this is my favorite hotel bed anywhere. The mattress, linens, and pillow selection are exceptional.
The location is excellent, and the property feels secure and well managed throughout.
I truly love this hotel in Bogotá and return confidently whenever I’m in the city. It represents exactly what the JW Marriott brand should deliver.”
Delightful stay
10/10
juuliasimoes · Business · 2025-12-30
“I had a great 3-night experience at JW Marriott Bogotá. It is a good business hotel, with ideal amenities. One of the highlights was the breakfast, multiple and tasty options. Would definitely stay again!”
Guest review
9/10
Reynaldo · family with children · 2025-12-24
“Las instalaciones del hotel y la atención del personal”
