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Cartagena de Indias

Casa Pestagua Relais Châteaux

Santo Domingo, 33-63, Cartagena de Indias, 130001

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Historic Aristocratic Mansion Setting

    Casa Pestagua Boutique Hotel, housed in an 18th-century mansion once belonging to the Count of Pestagua, offers a unique and luxurious stay in Cartagena.

  • Exquisite Suites and Amenities

    The 11 exclusive suites at Casa Pestagua boast antique furniture, marble en suite bathrooms, air conditioning, LCD TVs, and free WiFi, providing guests with a blend of classical charm and modern comfort. The rooftop hydromassage tub adds a touch of indulgence to your stay.

  • Gourmet Dining and Entertainment

    Indulge in fresh Caribbean cuisine and seafood at the lavish restaurant, and sip on classic cocktails at the contemporary jazz bar. Don't miss the American breakfast with fresh fruits and buttered croissants.

Book your stay at Casa Pestagua Boutique Hotel for a truly unforgettable experience in Cartagena.

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Beautiful property

At the hotel

Popular amenities

41 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Breakfast in the room
  • Concierge service
View all amenities

Pools & wellness

  • Heated pool
  • Outdoor pool
  • Swimming pool

Dining & drinks

  • Restaurant

Fitness & outdoors

  • Fitness center
  • Garden
  • Sun terrace
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Dry cleaning
  • First aid kit available
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Shuttle service

Guest services

  • Currency exchange
  • Express check-in/check-out
  • Ironing service
  • Laundry
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Room service
  • WiFi available

Review in focus

308 reviews
10/ 10
Formidable hôtel, stylé, magnifique, du vrai luxe sans ostentation, personnel aux petits soins, charmants, suite magnifique (on a été surclassés en suite), situation géographique idéale, piscine très belle, petit déjeuner irréprochable. Un vrai 5 étoiles, un vrai Relais Châteaux.
Nadine · couple · 2026-09-14

The guest experience

9.6out of 10
308 verified reviews

Loved most

  • Excellent service
  • Great location
  • Beautiful property
  • Delicious food

Worth knowing — Odor in the room · No buffet breakfast available

How guests scored the stay

  • Service10.0

    Multiple reviews praise the attentive and friendly service provided by the staff.

  • Overall Experience10.0

    The overall sentiment reflects a fantastic experience with high recommendations.

  • Value for Money9.8

    Given the luxury and experience, guests felt they received good value.

  • Location9.6

    The hotel is noted for its great location in the center of attractions.

  • Room Quality9.6

    Rooms were described as beautiful and well-maintained with necessary amenities.

  • Amenities9.6

    Pools and gardens received positive mentions, contributing to the overall amenities score.

  • Food and Beverage9.6

    Guests praised the quality of food and breakfast during their stays.

  • Cleanliness8.6

    There were issues noted such as an odor in the room, impacting the cleanliness score.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 14 recent stays rated 8+

9.6308 reviews
  • Hotel merveilleux

    10/10

    Nadine · couple · 2026-09-14

    “Formidable hôtel, stylé, magnifique, du vrai luxe sans ostentation, personnel aux petits soins, charmants, suite magnifique (on a été surclassés en suite), situation géographique idéale, piscine très belle, petit déjeuner irréprochable. Un vrai 5 étoiles, un vrai Relais Châteaux.”

  • Guest review

    10/10

    Sophie · extended group · 2026-09-13

    “Superbe moment et j’ai même reçu le jour de mon anniversaire un gâteau et des ballons au petit déjeuner offerts par toute l’équipe en chanson 😍”

  • A wonderful family vacation

    10/10

    Ricardo · family with children · 2026-08-29

    “Everything about the hotel was great. Breakfast, cocktails at the bar, dinner at the restaurant or as room service, our room itself was incredible. The hotel even sent one of their staff members to accompany us during a day trip to the wonderful Acasi Rustic Beach (wonderful touch). The thing that really set this place apart was the team effort on the part of the staff to provide us with the best experience. If one employee was not available (be it because of being their day off or they were busy on something else), someone else would be ready to help us. Thank you Karen, German, Edison, Alvaro, Roberto, Roberto Suarez, Brandon, Leonardo (really every single employee was always ready to help with a smile and a great attitude. I know I am missing some names but the reality is that every employee provided us with outstanding service during our stay. We are making plans for our next visit. Thank you, thank you, thank you.”

  • Very comfortable stay and wonderful staff and food, but rooms are a bit too dark, the AC quite noisy and gym needs to be

    8/10

    Andrea · family with children · 2026-08-28

    “The staff and the food. It’s extremely boutique.”

  • Une perle rare !

    10/10

    Mounir · couple · 2026-08-26

    “Nous venons de vivre une expérience exceptionnelle au Pestengua Relais Château Cartagène, un hôtel de charme qui allie raffinement, élégance et discrétion avec une perfection rare. Dès notre arrivée, nous avons été séduits par la beauté des lieux: une architecture sublime, un jardin somptueux et une ambiance à la fois chic et chaleureuse. Les chambres sont tout simplement magnifiques: décoration soignée, matériaux nobles, et un équipement haut de gamme. Tout est pensé pour le confort et le plaisir des clients, avec une attention particulière aux détails. Le personnel est extrêmement gentil, attentif et professionnel : toujours disponible, souriant, et d’une discrétion remarquable. Leur sens du service est impeccable, et ils savent anticiper les moindres besoins. La piscine est un vrai bijou, entourée d’un cadre idyllique. La salle de sport est bien équipée et très agréable. Le petit-déjeuner, servi à table, est excellente: des produits frais et de qualité, présentés avec soin. La restauration est également très bonne. Nous connaissons beaucoup de Relais & Châteaux, et celui-ci se place sans conteste en tête de notre classement. C’est la meilleure expérience que nous avons vécue. Le meilleur de tous ceux que nous avons testés. Pour finir, il est en plus extrêmement bien situé au cœur du quartier historique à deux pas de tous les centres d’intérêt. Un grand merci à toute l’équipe . Nous reviendrons sans hésiter et recommandons chaudement cet établissement .”

  • Guest review

    10/10

    Maurizio · couple · 2026-08-24

    “Great experience thanks to Leonardo and all the staff”

  • Hotel con mucho encanto

    10/10

    Manuel · couple · 2026-08-24

    “Es un remanso de paz en una de las calles más bonitas de Cartagena. Una casa de estilo colonial reformada con mucho encanto y manteniendo la arquitectura de la época. Habitaciones muy cómodas y grandes. El personal muy servicial y agradable.”

  • Estilo y encanto

    10/10

    Manuel · couple · 2026-08-23

    “El estilo y ambiente”

  • Excelente estadía y lugar maravilloso

    9/10

    Maria Marta · extended group · 2026-08-22

    “Muy lindo lugar, te reciben en forma muy amable, las habitaciones son cómodas y con espacio.”

  • Muy bien situado y las instalaciones en muy buen estado, atenc muy top, silencioso y bonito

    9/10

    paula · couple · 2026-08-19

    “rico el desayuno muy bueno, la atención del staff del restaurante para el desayuno, David fue muy atento y la comida rica.”

  • Egy igazi kincs Cartagena óvárosában

    10/10

    Kamilla · family with children · 2026-08-18

    “Igazán autentikus szállás az óváros kellős közepén, ahol minden részletre figyelnek.”

  • Guest review

    10/10

    Tommaso · couple · 2026-08-16

    “Best location in Cartagena! Everything was great. We really felt home at all times and its quintessential colonial experience. The staff was incredibly kind and attentive. My Fiance had an health issue and they were so kind and helpful, to the extent they bring you to the best pharmacy to get the meds (thanks Eduardo for that)”

  • Hôtel d Sogno nel cuore di Cartagena

    10/10

    Giovanni · extended group · 2026-08-13

    “Tutto, albergo stupendo, storica residenza coloniale nel centro storico di cartagena , servizi semplicemente perfetti, personale fantastico . karen e Carlos sono di una disponibilità e professionalità unica .”

  • Magnifique

    10/10

    Alex · extended group · 2026-08-13

    “Le personnel, la piscine, la chambre…”

View all guest reviews

Hotel info and reviews come from third-party sources.